Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
3 answers
New Tenant Creation Issue
I created a pay-as-you-go subscription. When trying to creating a new tenant I am getting the following error "the Base-tenant does not have a paid license. Hence add-on tenant creation is not allowed on this base-tenant." But it is a paid…
Azure Cloud Services
asked
2026-10-16T22:19:08.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 68%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
vc
0
Reputation points
answered
2026-10-18T03:55:40.3+00:00
kagiyama yutaka
5,655
Reputation points
1 answer
Im getting this error: You're not eligible for an Azure account We couldn't create an Azure account for you.
I was able to register my MS Account and whenever I try to subscribe to Azure, I'm getting this message "You're not eligible for an Azure account We couldn't create an Azure account for you." I tried to create a ticket by the system is not…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-17T14:45:52.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Maina
0
Reputation points
answered
2026-10-17T14:46:52.9133333+00:00
AI answer
1 answer
Unable to Renew Azure for Students — “You are not eligible to renew” Error
Hello Microsoft Community, I am a B.Tech student at GNI, and I previously had access to the Azure for Students offer using my college email address. My issue: College email: [******@gniindia.org] Sign-in account: My existing Outlook/Microsoft…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-17T09:54:11.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
vishal kumar
0
Reputation points
edited the question
2026-10-17T10:14:43.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,410
Reputation points Microsoft External Staff
Moderator
0 answers
Why Signing up for M365 Trial creates another tenant than signing up for Azure Subscription?
I signed up for Azure PAYG using a Outlook account in 2020 year and it created a Tenant And then in 2026 I signed up for Microsoft M365 Trial for the sake of testing the Cloud PC and the created another tenant. Unfourtuantely My access to the M365 has…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-17T10:01:43.19+00:00
Rajesh Swarnkar
1,261
Reputation points
edited the question
2026-10-17T10:10:42.44+00:00
Nam-D
4,410
Reputation points Microsoft External Staff
Moderator
0 answers
Azure for Students – persistent verification error after previous student subscription
Hello everyone, I am having a persistent problem renewing or reactivating my Azure for Students benefits, and I would appreciate any advice on how to resolve it. I previously had access to Azure for Students approximately one year ago using my student…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
1 answer
BUG: Stuck in endless Arkose Captcha Loop trying to verify Azure for Students
I'm a student trying to activate my Azure for Students subscription through the GitHub Student Developer Pack, and I'm stuck in an infinite loop on the Arkose Labs "Press and Hold" verification step. I cannot get past it to reach the Azure…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-07-17T19:48:21.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 97%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
dani sam
0
Reputation points
commented
2026-10-16T15:31:49.36+00:00
Фархат Қуаныш
0
Reputation points
2 answers
Cannot switch directory
My previous company added my private account to their directory. After leaving the company, they won't remove me from their directory and I cannot do it by myself. What to do?
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-15T09:30:46.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hrvoje Lončar
0
Reputation points
edited an answer
2026-10-15T12:04:07.5433333+00:00
Hrvoje Lončar
0
Reputation points
1 answer
I need an old invoice for a closed subscription
Hello, I need an old invoice for a closed subscription ( Microsoft Azure Sponsorship) . I need this invoice for my finance department. The number invoice is E0800WKOSB MSFT AZURE, transaction date is 17.06.2025 and value is 27.42 EU. Please send me a…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-15T08:49:39.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 30%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
MARIAN FOARFA
0
Reputation points
commented
2026-10-15T09:05:31.74+00:00
MARIAN FOARFA
0
Reputation points
0 answers
Azure Subscription Unexpectedly Upgraded to Paid Developer Plan: $29 Charge, Cancellation/Reversal Request
I used only Azure’s free tier after exhausting my free credits last year, but on Oct 11, 2026 I received an email saying my Basic subscription was upgraded/renewed to a paid Developer Plan upfront charges with a ~$29 charge for Oct 11-31 2026.I never…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Urgent: Azure Billing Account Disabled — Unable to Pay or Create Support Ticket.
Hello Microsoft Azure Support Team, I am the administrator of a business Azure subscription hosting our company's software platform. Our Azure billing account has been restricted following a suspicious-activity warning. Unfortunately, the Azure portal…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-14T22:30:46.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
maureen
0
Reputation points
answered
2026-10-14T23:55:35.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,991
Reputation points MVP
Volunteer Moderator
3 answers
How to get azure student plan?
I have sighned in Microsoft Azure for students account but after submitting the information required the portal shows your account is not elligible although Iam a student and my information is authentic. Kindly help in this regard.
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-04-04T16:02:36.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered
2026-10-14T07:36:48.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
RAJA MONDAL
0
Reputation points
0 answers
Sign-in failed Error code: AADSTS5000224 The tenant 'Default Directory (00a9f2b6-6037-4402-ade3-79a3aa731433)' has been deauthenticated and is no longer available.
Hello, I tried to access to the azure portal today and I found this problem, I think I know what is the reason, is the lack of pay , I was going to settle the balance today but I found this , and I cant even pay because every azure related access is…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-13T22:59:54.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 16%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
sancer legal
0
Reputation points
asked
2026-10-13T22:59:54.94+00:00
sancer legal
0
Reputation points
1 answer
**Subject: Azure for Students signup eligibility error** Hello Microsoft Support, I am a university student trying to activate Azure for Students. I receive the message “You're not eligible for an Azure free account.” I have a college email address, bu
Subject: Azure for Students signup eligibility error Hello Microsoft Support, I am a university student trying to activate Azure for Students. I receive the message “You're not eligible for an Azure free account.” I have a college email address, but I do…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-13T06:20:34.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 51%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
madde pavan
0
Reputation points
answered
2026-10-13T06:21:16.3533333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
How to access free windows 11 education product key for students
I login in to azure using my university account but i was not eligible to get the promotions. My university is Ain Shams University Faculty of Engineering
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-13T03:59:22.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ismail Mohamed Adel Abdelmaksoud Gad
20
Reputation points
accepted
2026-10-13T04:01:57.6233333+00:00
Ismail Mohamed Adel Abdelmaksoud Gad
20
Reputation points
0 answers
Writing Azure for Students academic verification fails for my college email domain
Hello Microsoft Community, I am a current student at Dayananda Sagar College of Engineering (DSCE), Bengaluru, India. I am trying to activate Azure for Students, but academic verification fails with this message: "Your email domain is not currently…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
Azure Subscription is disabled
Hi - Our azure subscription is disabled because payment for 2 months is due. Now when we are trying to make the payment, is not moving forward from the Settle Balance page. Moreover it shows all amounts as undefined. We already have raised 2 tickets,…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-10T06:37:42.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 35%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sandeep Somani
0
Reputation points
answered
2026-10-12T15:24:36.8566667+00:00
Sandeep Somani
0
Reputation points
1 answer
Azure for Students activation rejected after successful academic verification
Hello Microsoft Support Team, I am a student at Beijing University of Posts and Telecommunications (BUPT), China. I am experiencing an issue when trying to activate Azure for Students. 1. My situation I am applying for Azure for Students (Offer ID:…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-12T03:37:55.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jin Song Cui
0
Reputation points
commented
2026-10-12T13:00:17.1766667+00:00
Jin Song Cui
0
Reputation points
1 answer
Sorry, your Cloud Shell failed to provision: {"code":"TenantDisabled","message":"Cloud Shell has been disabled in directory '01d900ed-dfb4-40dc-9643-d16a63f54e1d'."}
Hi Microsoft Engineer, Could you assist on this issue? Tenant ID: 01d900ed-dfb4-40dc-9643-d16a63f54e1d Purpose use CloudShell: To deploy Trend Micro Cloud Gateway to secure services in Azure Email Approval: Which email should I send to? To enable…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-12T08:57:25.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Matrix DT Administrator
0
Reputation points
answered
2026-10-12T11:12:46.6166667+00:00
Alex Burlachenko
25,530
Reputation points MVP
Volunteer Moderator
1 answer
Azure for Students verification succeeded, but subscription was not provisioned — AADSTS16000
I signed up for Azure for Students using my personal Microsoft account (******@gmail.com) and verified my student status using my separate university email address. Academic verification succeeded, but I cannot access Azure Portal. I receive error…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-12T05:47:07.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 25%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Mharomo Incpass
0
Reputation points
answered
2026-10-12T05:54:33.52+00:00
Mharomo Incpass
0
Reputation points
1 answer
Unable to access Azure for Students — academic verification error
Hello Microsoft Support, I am a college student in India trying to activate Azure for Students to learn cloud computing and build academic projects. When I try to verify my academic status, I receive this error: “You do not have access. Sorry but our…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,027 questions
asked
2026-10-11T18:34:09.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 79%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
D.Gugan
0
Reputation points
answered
2026-10-11T18:34:22.9+00:00
AI answer