30,148 questions with Outlook | Windows | Classic Outlook for Windows | For business tags

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Fixing a status that has been permanent on my outlook for over a year

Hi, I am asking if anyone has ever solved through the process of fixing this screenshot of my status. Literally for a year my status has read "offline - out of office". Open to suggestions. All of the generic solutions that I have researched…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-07T01:21:08.4433333+00:00
Rocco Mazzei 0 Reputation points
commented 2026-10-08T01:33:30.3333333+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
2 answers

My outlook will not search emails?

The Search option will not search any emails in my Outlook 365, windows 11.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-22T18:49:15.5733333+00:00
CAS Closing 10 Reputation points
commented 2026-10-07T22:30:59.0133333+00:00
Hornblower409 16,350 Reputation points
2 answers

Microsoft email hosting nightmare

My daughter has a domain name she uses for business. Email is hosted by microsoft. As of a couple of days ago, Outlook and Microsoft say her domain does not exist. I have tried everything I know and have been unsuccessful. I've had two people look at it…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-07T22:05:59.58+00:00
MJWyatt 0 Reputation points
answered 2026-10-07T22:23:07.44+00:00
Lin v 1,550 Reputation points Independent Advisor
1 answer

URGENT: Immediate Assistance Required – High Volume of Spam Emails

Hi Team, We are contacting you from [Moderator note: personal info removed]  regarding an urgent issue with our email account: [Moderator note: personal info removed] @lowcostletterbox.com We are currently receiving thousands of spam emails, which is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-06T15:38:50.9333333+00:00
Stanley Samidas 0 Reputation points
commented 2026-10-07T21:51:05.13+00:00
Hani-Ng 2,230 Reputation points Independent Advisor
1 answer

on outlook when i send an email to my assistant she receives it but then she cannot find it

on outlook when i send an email to my assistant she receives it but then she cannot find it

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-06T18:38:05.9633333+00:00
Ernesto Uranga 0 Reputation points
commented 2026-10-07T20:41:55.2766667+00:00
Kai-L 20,005 Reputation points Microsoft External Staff Moderator
2 answers

Unable to add Shared Mailbox in Outlook Classic

User is able to see the mailbox both in OWA and in New Outlook, but when trying to add the mailbox in Outlook Classic, it takes forever until it eventually crashes. We have seen this behavior in several other cases. Only workaround so far has been to ask…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-06T18:42:42.9233333+00:00
DM 0 Reputation points
commented 2026-10-07T19:40:48.3633333+00:00
Ryan-N 16,105 Reputation points Microsoft External Staff Moderator
2 answers

How to change back to classic view in outlook email

Outlook email view has changed, I cannot see the senders name or subject, the text is smaller. How can I return to the classic view where I can see senders name, subject and first line of email without having to open the emai

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-07T16:13:22.8633333+00:00
Lisa W 0 Reputation points
edited an answer 2026-10-07T16:47:46.2333333+00:00
Elena-VH 2,130 Reputation points Independent Advisor
2 answers

Having issues with PDF docs that are sent to me, outlook is saying I dont have permission or makes the file corrupt

Good Morning, I am having issues with outlook, if I am sent a pdf document from a customer and I try to open it, I get an error message saying I do not have appropriate permission to perform this operation or I get a message saying Failed to open…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-05T08:12:20.2333333+00:00
Ian Turner 0 Reputation points
commented 2026-10-07T16:23:24.1666667+00:00
Alina Le 5,505 Reputation points Independent Advisor
2 answers

new outlook Adobe can't open

Dear Microsoft Support, We are experiencing an issue with New Outlook where users are unable to open PDF attachments directly from emails. We have already tried the following troubleshooting steps: Closed Outlook completely. Checked the following…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-01T10:56:29.52+00:00
Telman Garakishiyev 5 Reputation points
commented 2026-10-07T15:57:41.95+00:00
Chris Conlan 0 Reputation points
2 answers

Outlook Search Not Working on Windows 11 Pro for Gmail POP Account

Hello Microsoft Community, We are facing a persistent Outlook search and indexing issue on a Windows 11 Pro device. Environment Microsoft Outlook (Microsoft 365 Business Standard, 64-bit) Windows 11 Pro Gmail mailbox configured in Outlook using POP …

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-06T03:42:29.28+00:00
GagandeepKaur 0 Reputation points
commented 2026-10-07T15:28:26.0333333+00:00
GagandeepKaur 0 Reputation points
2 answers

Outlook 2021 image file not able to view in message body

Outlook 2021 image file not able to view in message body, The Linked image cannot be displayed error in an Outlook email message

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-05T07:24:12.45+00:00
IT Department 0 Reputation points
commented 2026-10-07T15:04:01.78+00:00
Ruth Ann 0 Reputation points
1 answer

Pdf attachment getting blocked in Classic Outlook 2024

I bought an airline ticket today and it does not appear in my Classic Outlook 2024 program. It does not even show a paperclip symbol that there is an attachment. It just says outlook blocked access to the following potentially unsafe attachment. It does…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-02T01:35:35.56+00:00
Kelvin Stoner 20 Reputation points
commented 2026-10-07T14:37:37.8+00:00
Kelvin Stoner 20 Reputation points
2 answers

outlook 2016 could not search any emails

hello, i am facing that issue for outlook 2016 after windows upadate the patch of sept will problem outlook 2016 trying to indexing and re-create the profile, but does not resolve

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-06T06:22:04.23+00:00
Pritesh Salve 45 Reputation points
commented 2026-10-07T07:30:36.57+00:00
Teddie Dang 1,450 Reputation points Independent Advisor
3 answers

Outlook 2024 (POP/PST): Search does not index HTML email bodies (IFilter issue)

Hello, I am facing a persistent search issue in Outlook 2024 (using POP accounts with .pst data files). The search function only returns results if the keyword appears in the Subject line or in the name of an attachment. Words inside the email body are…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-06T21:08:03.09+00:00
bernard Andri 5 Reputation points
answered 2026-10-07T00:01:36.72+00:00
Gabe Bratton 90 Reputation points
2 answers

Oct 1 until now

Cannot send or receive emails for my business. Trouble tree do-loops are not helpful

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-05T19:18:23.98+00:00
Dr Dean Alley PhD 45 Reputation points
commented 2026-10-06T22:58:37.43+00:00
Jay1 Tran 1,700 Reputation points Independent Advisor
2 answers

I need to recover a permanently deleted email.

I accidentally deleted an email and I cannot recover it because it does not show up in the recently deleted email folder. Is there another way to recover that email?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-05T13:46:17.28+00:00
Harlan, James 0 Reputation points
commented 2026-10-06T21:51:14.9166667+00:00
Hani-Ng 2,230 Reputation points Independent Advisor
1 answer

Sync Issues

I'm currently having Sync issues popping up in my deleted items 9:57:53                    The client operation failed. 9:57:53                    Microsoft Exchange Information Store 9:57:53                    For more information on this failure, click…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-06T21:12:21.55+00:00
Shane 0 Reputation points
answered 2026-10-06T21:24:21.9433333+00:00
Kai-L 20,005 Reputation points Microsoft External Staff Moderator
1 answer

How do I send a text message from Outlook

How do I send meeting information as a text to a phone from my Outlook

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-05T18:12:50.9366667+00:00
Jenni Sciarappa Shaw 0 Reputation points
commented 2026-10-06T21:13:17.5633333+00:00
Kai-L 20,005 Reputation points Microsoft External Staff Moderator
5 answers

Microsoft Outlook Classic Email Signatures Picture Display Issues

Hello Support Team, The Microsoft Office Suite recently rolled out an update to versions 2026 August 11: Version 2607 (Build 20228.20190) & 2026 August 19 Version 2608 (Build 20326.20100) While Microsoft Office automatically updated to this…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-21T15:27:48.9066667+00:00
H4ppyUsers69! 20 Reputation points
edited a comment 2026-10-06T11:16:25.99+00:00
Hornblower409 16,350 Reputation points
1 answer One of the answers was accepted by the question author.

Issue with Contact Notes

Users are unable to search and retrieve contact notes associated with contacts stored in a shared mailbox when using Classic Outlook with Cached Exchange Mode enabled. Search results do not return the expected contact information. When Outlook is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-05T18:14:07.8+00:00
Hairston, Samantha 20 Reputation points
commented 2026-10-05T20:26:52.59+00:00
Jay1 Tran 1,700 Reputation points Independent Advisor