2,828 questions
2,828 questions with Windows for home | Other | Security and privacy tags
2 answers
Account was hacked and email was changed
I feel like I've looked through every support option with no luck. But my Microsoft account was hacked 3 days ago, and I believe the email address was changed along with all security settings. I now have absolutely no way to get it back or to know what…
Windows for home | Other | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
Every morning my computer asks for new PIN number to get in
Every day computer ask me for new PIN number to get into the computer
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-01-14T22:27:06.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 16%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Farnoush Yassini
0
Reputation points
commented
2026-10-16T13:24:48.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 8%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
I am a Child of God
0
Reputation points
1 answer
¿Cómo podemos proteger nuestras cuentas en internet?
Hola, estoy haciendo una tarea sobre seguridad informática. Quisiera saber qué medidas recomiendan para proteger nuestras cuentas en internet y evitar que otras personas accedan a ellas. ¿Es recomendable activar la verificación en dos pasos y utilizar…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-15T20:57:05.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2J%3C/text%3E%3C/svg%3E)
26560049 -JHOANNA JAIMES MANZANARES
0
Reputation points
answered
2026-10-15T21:46:03.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,925
Reputation points
Independent Advisor
2 answers
I received an alert and my computer was locked up saying microsoft locked it up
My computer was locked up. It said I was hacked
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-13T21:17:04.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 44%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Ronald Presti
0
Reputation points
answered
2026-10-13T21:50:41.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,145
Reputation points
Independent Advisor
2 answers
my wifes laptop will not recognize he password and is now locked out
my wifes laptop will not recognise her password and wont allow her to input a new password. She is locked out
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-12T12:23:50.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
anthony mcguinness
0
Reputation points
answered
2026-10-12T12:56:42.1866667+00:00
DaveM121
939.7K
Reputation points
Independent Advisor
1 answer
Me hackearon la cuenta, que puedo hacer? cambiaron mis correos y contraseñas.
Ayer me puse a instalar un programa pa descargar archivos rápido, y terminé descargando un virus, y estoy perdiendo mis cuentas, ayuda. Moderator edit: Translated message Yesterday I started to install a program to download files fast, and I ended up…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-11T10:55:27.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Dilan Jaramillo
0
Reputation points
answered
2026-10-12T02:54:07.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
14,220
Reputation points Microsoft External Staff
Moderator
1 answer
My account got hacked and the hacker changed the email and I can't get in.
Hello. I had an xbox live account with the email ******@gmail.com and the gamertag is v1aas. This was my main xbox account where I had all my games and did literally everything on my xbox. A lot of my accounts got hacked a couple months ago and that…
Windows for home | Other | Security and privacy
2,828 questions
asked
2025-11-15T00:30:01.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
rebecca means
15
Reputation points
commented
2026-10-11T13:27:30.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 94%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
lucas payne
0
Reputation points
1 answer
My xbox privacy setting do not save.
I have a problem with my xbox privacy settings that has been going on for a while now. Everytime i switch my settings it switches back to the old settings. I realised my account was in the United Kingdom and changed it to Sweden because i wasn't gonna do…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-09-26T21:03:33.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 83%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Malte Westerdahl
0
Reputation points
commented
2026-10-10T13:15:37.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,620
Reputation points Microsoft External Staff
Moderator
2 answers
Blocked laptop - Changed number
Urgent situation. My laptop from 2021 completed it's windows update and went into bitlocker recovery mode.. it has all my files on there. So now it requires I sign into my Microsoft account to obtain bitlocker ID. Unfortunately, this account is very old…
Windows for home | Other | Security and privacy
2,828 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 92%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
1 answer
restitutie mislukt
Ik had mijn abbonoment 2 dagen na dat er geld afgeschreven was opgezegd. Er werd gezegd dat als ik dat binnen 30 dagen deed dat ik geld terug zou krijgen. dit is niet gebeurd en er staat restitutie mislukt
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-08T10:10:39.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
Geerten van beuningen
0
Reputation points
answered
2026-10-08T10:43:46.1966667+00:00
DaveM121
939.7K
Reputation points
Independent Advisor
2 answers
Microsoft account hacked and gmail sign in changed
My Microsoft account used to sign in with [Moderator note: PII removed]@gmail.com. It now says the account does not exist. I still have my Xbox gamertag, Minecraft purchase receipt, Microsoft transaction IDs, and proof of ownership. I believe the sign-in…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-08T05:14:55.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 48%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Davey Sutherland
0
Reputation points
answered
2026-10-08T10:07:48.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
29,315
Reputation points Microsoft External Staff
Moderator
2 answers
My account has been taken over.
My personal Microsoft account was hacked. The attacker changed my password and changed the security/recovery email address. I still have the original Microsoft security email from October 5 saying that my password was changed. When I try to recover the…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-07T22:16:29.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
OceanBreezeRock
0
Reputation points
edited an answer
2026-10-08T08:48:51.4866667+00:00
Lychee-Ng
29,315
Reputation points Microsoft External Staff
Moderator
3 answers
Live-Guard: Behavioral Defense Feature Proposal for Microsoft Security
Project Proposal: Real-Time Behavioral File Protection & Live Tracking System Project Title: Live-Guard Real-Time Behavioral Defense Engine Core Concept: Unlike traditional antivirus software that scans files only during download or relies on…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-07T12:25:57.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 57.99999999999999%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ashok Ashok
0
Reputation points
answered
2026-10-08T06:16:19.0566667+00:00
Carl-L
23,620
Reputation points Microsoft External Staff
Moderator
2 answers
I think I may have been hacked
This afternoon my screen on my laptop locked up and had page that said to call 844-404-2642 to get unlocked. He said his name was Peter. He took me through a bunch of stuff and said I had been hacked along with a lot of other stuff. He supposedly fixed…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-07T22:01:17.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Deborah Price
0
Reputation points
answered
2026-10-07T22:09:08.0233333+00:00
CrazyKats
20,095
Reputation points
Volunteer Moderator
2 answers
How to use my computer while security change is pending
I went to sign in and it said my pin wasn’t available and to reset. The security info was my old work email and old landline. I changed the email but now it says I have to wait 30 days. Can I not use my computer for 30 days?
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-06-19T17:27:49.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENO%3C/text%3E%3C/svg%3E)
Nancy O'Neil
0
Reputation points
commented
2026-10-07T17:29:14.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
StuH
5
Reputation points
2 answers
One of the answers was accepted by the question author.
Got a fake virus popup, closed it without sharing info — do I need to worry?
I really need urgent help. A very scary popup suddenly came up on my Windows 10 screen, it looked like a virus warning and really frightened me. I hung up and closed everything immediately. I did NOT click any links, did NOT call any number, and did NOT…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-07T05:01:10.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 57.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shyam Sundar
20
Reputation points
answered
2026-10-07T05:04:39.36+00:00
Shyam Sundar
20
Reputation points
1 answer
Antiviral popups on Windows 11 PC
Hi I am getting constant Avast and McAfee popups I previously bought paid subscription to Avast. I have deleted the app, run Avast clear tool , run the McAfee consumer product removal tool, checked task manager for suspicious items running, have disabled…
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-06T22:30:25.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 23%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
nancy flett
0
Reputation points
answered
2026-10-06T23:09:05.61+00:00
Jeronimo Fuerte
47,010
Reputation points
Independent Advisor
1 answer
Computer Viruses In 2026?
Is there more computer viruses in 2026 or fewer ?,and where are they coming from?,and are those giving out computer viruses ever getting proscuted in court?,once they got tracked down?..
Windows for home | Other | Security and privacy
2,828 questions
asked
2026-10-04T03:05:00.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 49%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
maroner pierre
65
Reputation points
answered
2026-10-04T11:05:14.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
110.6K
Reputation points MVP
Volunteer Moderator
1 answer
Xbox gift card fraudulent scam
I was fraudulently misled to believing my IP address had been compromised. So under fraudulent circumstances I purchased Xbox gift cards and was misled into believing they were trying to help protect my ip address. I really need to speak to someone to…
Windows for home | Other | Security and privacy
2,828 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 99%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
3 answers
What is Aumha?
Is the site genuine? There are many, many, links on the Aumha site.
Windows for home | Other | Security and privacy
2,828 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 6%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)