Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,673 questions
0 answers
How to confirm a subscription is active
I have a Microsoft 365 Family subscription order number from Microsoft. How can I find out if the subscription I purchased is still active?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-11-05T15:01:44.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 40%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bill Warren
0
Reputation points
asked
2026-11-05T15:01:44.0733333+00:00
Bill Warren
0
Reputation points
1 answer
How to exclude the cover page from a table of contents
How do i exclude the front page of a document from appearing in the Table of contents
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,008 questions
asked
2026-11-05T11:26:27.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 41%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michelle Corkovic (STUDENT)
0
Reputation points
edited an answer
2026-11-05T15:01:42.94+00:00
Charles Kenyon
171.8K
Reputation points
Volunteer Moderator
2 answers
when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work
when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,102 questions
asked
2026-11-05T13:56:20.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 73%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
ogunleye shola
0
Reputation points
edited an answer
2026-11-05T15:01:34.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,805
Reputation points
Independent Advisor
1 answer
subscription charged in error
I received a notice stating that I was charged 24.99 for a "subscription" I did not purchase anything nor did I OK,,monthly pmts.I would like to know what specifically tis charge was for..... Thank you
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,708 questions
asked
2026-11-05T14:58:31.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
rob horster
0
Reputation points
answered
2026-11-05T14:59:15.55+00:00
AI answer
1 answer
Authenticator funktioniert nicht
Ich habe ein Geschäftskonto Micrsosoft 365. Das Konto ist abgemeldet. Zum Anmelden benötige ich den Authenticator, dieser lässt sich nicht koppeln. Um den Authenticator zu aktivieren muss ich angemeldet sein um einen QR-Code zu scannen. Eine andere…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,179 questions
asked
2026-11-05T14:33:26.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 21%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stefan M
0
Reputation points
answered
2026-11-05T14:58:56.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
4,265
Reputation points
Independent Advisor
1 answer
Hello MS il was lost my 2FA auth
Hello MS il was lost my 2FA auth Of m’y company please somebody help me
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,179 questions
asked
2026-11-05T12:06:04.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Loukouri michel ange Daligou
0
Reputation points
edited the question
2026-11-05T14:58:33.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,900
Reputation points Microsoft External Staff
Moderator
1 answer
He comprado la suscripcion familiar a Microsof 365 Family, con un precio en pesos de 45999, en la tarjeta me figura un cargo por 29 USD,
Me dibitaron 29 dolares en mi tarjeta de credito por una suscripcion Microsoft 365 Family publicada en Pesos 45999. El precio debitado excede lo que me han publicado y figura como "pagado" no entiendo porque me debitaron dolares, y porque no…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,708 questions
asked
2026-11-05T13:29:38.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pablo Minatelli
0
Reputation points
answered
2026-11-05T14:57:11.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.5K
Reputation points
Independent Advisor
1 answer
Certificate of Tax Residence for 2026
Hello, I would like to request a Certificate of Tax Residence for Microsoft Ireland Operations Limited for the 2026 tax year. The certificate is required for Polish tax and withholding tax (WHT) purposes. Please provide the certificate in PDF…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,179 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 20%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
1 answer
Lost access to Family Safety organizer after work account was created with same email
I originally created a personal Microsoft Account using my corporate email address. Later my employer created a Microsoft 365 work account with the same email address. I no longer have access to the personal Microsoft Account. Password reset and account…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
332 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 44%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Is the "Official community" attribute in Viva Engage available through Microsoft Graph?
In Viva Engage, a network admin can mark a community as an official community. It's under the community's "..." menu, in the Network admin section, as "Mark/Unmark official community." I'm trying to retrieve this attribute…
Microsoft 365 and Office | Microsoft Viva | Viva Engage
Microsoft 365 and Office | Microsoft Viva | Viva Engage
A module within Microsoft Viva that serves as an enterprise social networking platform. It fosters community building, open dialogue, and knowledge sharing across an organization.
605 questions
asked
2026-11-05T14:47:46.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jiang, Jack
0
Reputation points
asked
2026-11-05T14:47:46.75+00:00
Jiang, Jack
0
Reputation points
2 answers
Authenticator error
I have a startup company with one email work account , I’m the only employee and administrator I got a new phone because my latest phone was broken and I can’t access it when I try to verify the account on my new phone it requires an authentication code…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,179 questions
asked
2026-11-01T17:14:49.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 76%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
EL-TAHAN, Salma
0
Reputation points
commented
2026-11-05T14:46:24.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,810
Reputation points
Independent Advisor
1 answer
Please let us know if this account (Jeevan Jyoti Inc.) is registered as non for profit organization and if so how to subscribe 365 business
Please let us know if Jeevan Jyoti Inc. [Moderator note: Personally Identifiable Information removed] is registered as Not for Probit organization and what is fee for 365 business account and how to subscribe.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,179 questions
asked
2026-11-01T15:43:16.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 72%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES1%3C/text%3E%3C/svg%3E)
SureshArya-1271
0
Reputation points
commented
2026-11-05T14:43:37.3666667+00:00
BabybooHN
3,810
Reputation points
Independent Advisor
3 answers
personal outlook 365 subscripton shared need access business email and password
i'm totally confused using outlook365 subscription personal (@evanssite.net - shared with second account business (@lunchdirect.com) the business one. The password was changed by admin (not me) and i was sent the new password. Now in OUTLOOK, i have…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,179 questions
asked
2026-11-01T15:16:00.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 34%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
kent evans
0
Reputation points
commented
2026-11-05T14:43:28.94+00:00
BabybooHN
3,810
Reputation points
Independent Advisor
1 answer
Double billing
Product Microsoft 365. Microsoft are taking two monthly payments by direct debit for the same product. I have cancelled one of the direct debits. I have looked on varies Microsoft websites to inform them about the billing error and apply for a refund.…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,433 questions
asked
2026-11-05T13:25:36.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Richard Wild
0
Reputation points
commented
2026-11-05T14:39:49.6333333+00:00
Richard Wild
0
Reputation points
1 answer
Unable to access existing Azure subscription — billing documentation and account recovery assistance needed
I need assistance with an existing Azure subscription that was established using a personal Outlook.com account that Microsoft no longer recognizes. The subscription continues to generate monthly charges, and invoices have historically been emailed to…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,128 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 84%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
My notes disappeared only 1 hour after taking them, can i recover them??
The notes i was taking in class disappeared when i reopened OneNote 1 hour later – not only that, multiple of my notes from previous classes in that same notebook ALSO disappeared, so now i'm left with notes from only 2 out of 6 topics from that class. I…
Microsoft 365 and Office | OneNote | For education | Windows
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
755 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
1 answer
Word: Blue Icon does not show on Word documents
Good Day I just purchased and installed Microsoft 365 on my desktop. The icons for Excel and Powerpoint show correctly in File Explorer. However, on all my Word Documents/file, the icon is a blank white icon, not blue. How to correct. I did an online…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,012 questions
asked
2026-11-05T14:36:40.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 69%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Geraldine Stack
0
Reputation points
answered
2026-11-05T14:37:42.51+00:00
AI answer
2 answers
Why was the automatic subscription cancelled? Upgrading ineffective. No chat or customer service is a MAJOR problem.
I have an automatic subscription; why was it canceled? 2. Why was the upgrade ineffective? 3. Why can't you get a human or chat for help? The lack of customer service has made me seek out competitors for the first time. Getting help should NOT be…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,708 questions
asked
2026-11-02T19:47:34.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 98%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lisa Simpson
0
Reputation points
answered
2026-11-05T14:35:43.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,230
Reputation points Microsoft External Staff
Moderator
2 answers
Excel for Mac 16.114.3 – pivot table refresh crashes Excel after it downloads its online settings
Since 3 November, every pivot table refresh, create or Clear All crashes Excel for Mac 16.114.3 (macOS 15.8.2, Intel). It happens with every workbook, even a new file with two columns of numbers. Add-ins, preferences and my files have been ruled…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,772 questions
asked
2026-11-04T19:18:50.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 37%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rodrigo Alonso
0
Reputation points
commented
2026-11-05T14:33:34.9566667+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
2 answers
Cannot access Documents
We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,402 questions
asked
2026-11-03T16:44:21.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kay Weeks
0
Reputation points
commented
2026-11-05T14:29:33.03+00:00
Francisco Montilla
31,820
Reputation points
Independent Advisor