497,230 questions with Microsoft 365 and Office-related tags

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I wanted to talk to someone on the phone

I wanted to talk to someone personally on the Microsoft phone line about the trouble I was having with my OneDrive, and all I got was an overly repetitive voicemail that counted the times I called. I was so annoyed. All I wanted and needed was someone…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-13T15:42:47.1733333+00:00
Bas Ali 0 Reputation points
edited the question 2026-10-13T19:52:27.9633333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

microsoft todo cant scroll to bottom of note when keyboard opens on android- both contacts on the APP google store are invalid

both contacts on the APP google store are invalid. todo cant scroll to bottom of note when keyboard opens on android-

Microsoft 365 and Office | Microsoft To Do | Other
asked 2026-01-29T01:53:45.0666667+00:00
Transplant West 10 Reputation points
commented 2026-10-13T19:52:03.8366667+00:00
Daniel 0 Reputation points
1 answer

Reduction of Storage from 6TB to 2TB.

Dear Microsoft 365 Customer Support, I am writing to register a formal complaint concerning the announced changes to Microsoft 365 Family cloud storage, due to take effect for existing customers following renewals from May 2027. My family has subscribed…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T17:06:29.0533333+00:00
Guy Morgan-Harris 0 Reputation points
commented 2026-10-13T19:51:22.97+00:00
WALTERCEDENO-6760 0 Reputation points
1 answer

Outlook gives Message 0x8004011D in MS 365

Support, I get the message 0x8004011D when opening Outlook. Sending a message and or updating the inbox from Send/Recieve tab. The server then disc619.11093.onnects. I created a new profile ******@outlook.com to no avail, then ran ScanPST against the…

Microsoft 365 and Office | Other
asked 2026-10-13T19:49:50.1766667+00:00
George Lewman 0 Reputation points
answered 2026-10-13T19:51:02.6533333+00:00

AI answer

3 answers

does anyone know how to navigate this ridiculous new human verification system?

i don't know what's wrong with me but I can't seem to get the shadows, the directions, or the animal sounds right. I tried calling customer service and the auto system will not let me speak to a human. WTAF? HELP??????!!!!!!!!!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-12T18:27:08.42+00:00
Tracy Whiteside 0 Reputation points
edited a comment 2026-10-13T19:50:49.6633333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
0 answers

Redeem Groupon

I have a groupon for microsoft office 365. How do I redeem my groupon that only has 16 characters

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-13T19:42:33.1833333+00:00
Jeri Mankye 0 Reputation points
0 answers

groupon redemption

How do I redeem my groupon for microsoft 365 family

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-13T19:39:47.1533333+00:00
Jeri Mankye 0 Reputation points
1 answer

Fixing an authenticator loop and other login issues.

I am at my wits' end. I am trying to log into my onmicrosoft.com account, but every time I do, it asks for an Authenticator token that I never set up, nor can I receive. When I got to the Admin Center to try and submit a support request, it requires…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T19:13:54.49+00:00
Steven Schneider 0 Reputation points
edited an answer 2026-10-13T19:39:31.9733333+00:00
Emily T 820 Reputation points Microsoft External Staff Moderator
1 answer

need to solve my problem with 365 and office 24

Dear Microsoft help I been in contact with you case (PII removed) which seems to be closed - but it has not been solved. Please contact me on phone (PII removed) immediately thanks

Microsoft 365 and Office | Other
asked 2026-10-13T07:26:33.41+00:00
allan svendsen 0 Reputation points
commented 2026-10-13T19:39:14.4+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

I download Office Home 2024 and couldn't save the work in Excel.

I just purchased Office Home 2024 and downloaded it, but couldn't save the work in Excel. Help.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-13T16:52:59.7133333+00:00
kim towns 0 Reputation points
commented 2026-10-13T19:36:30.78+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Setting up business account

I recently subscribed to @onmicrosoft.com account and paid the subscription. Unfortunately the lady who assisted me on phone did not send links and guide on how to set up this account and start using it for business emails. Please assist. PM

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T19:20:04.4166667+00:00
Prayers Murungu 0 Reputation points
edited an answer 2026-10-13T19:35:20.7533333+00:00
Lin v 1,550 Reputation points Independent Advisor
2 answers

Cancel Trial Subscriptions

I signed up for trial subscriptions for Microsoft Business and Planner / Project Plan 3. Not only was I not able to access these on my Mac, I have been unable to contact anyone to successfully ensure these subscriptions are cancelled. They should both…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-10-13T16:26:45.1733333+00:00
Mark Twombly 0 Reputation points
commented 2026-10-13T19:34:56.2833333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

to verify that my Learn Username

I registered for the Student Ambassadors program on April 22, 2026. I want to verify that my Learn Username ([Moderator note: personal info removed]) was correctly entered in my registration form. Can you confirm or help me correct it?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-10T18:03:15.8166667+00:00
Hamayil Aliyeva 0 Reputation points
commented 2026-10-13T19:31:33.4266667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

how do I change default email on 365 account?

I no longer have access to my default email address. How do I change my default to my current email address?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-13T18:48:44.49+00:00
Donna North 0 Reputation points
answered 2026-10-13T19:30:38.8066667+00:00
EmilyS726 272.9K Reputation points Independent Advisor
2 answers

All Office Applications Crashing on Cut or Copy action

HI all, Since September 2nd week, all my office applications ( Outlook/Word/Excel/Powerpoint) crash whenever I Do a cut or copy action. This happens irrespective of the mode of execution ( Keyboard shortcut or mouse or from the Menu Bar ). I Have tried…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-13T09:27:08.1433333+00:00
Guglani, Gaurav 0 Reputation points
commented 2026-10-13T19:27:12.3666667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

One drive not uploading files

my one drive icon in my taskbar shows uploading but never changes from 0% files uploaded.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T19:24:52.15+00:00
Kenneth Wirachowsky 0 Reputation points
answered 2026-10-13T19:25:05.5633333+00:00

AI answer

0 answers

Phone support -- 365 is not working

How do I speak with a person? Office 365 is not working. I need a service person to dial into my computer

Microsoft 365 and Office | Other
asked 2026-10-13T17:50:42.6566667+00:00
Gary K Jennings 5 Reputation points
commented 2026-10-13T19:24:36.59+00:00
Gary K Jennings 5 Reputation points
1 answer

How do i Speak with real representative at talk to a person

Choose Your Microsoft Product : Select the Microsoft product or service you need assistance with talk to a person Click here to connect quick

Microsoft 365 and Office | Other
asked 2026-10-13T15:28:49.5866667+00:00
karl niche 0 Reputation points
answered 2026-10-13T19:23:02.93+00:00
thomas ieracitano 0 Reputation points
1 answer

Name change (Microsoft Forms)

I noticed the name of my billing account was spelled incorrectly. I downloaded a form and made the changes where should I sent the form

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-10-13T17:30:07.6233333+00:00
Triniguilla Research Associates 0 Reputation points
edited the question 2026-10-13T19:22:21.2066667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
0 answers

Can't redeem activation key

I can't redeem my activation key for Office. I always get the response service not available.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-13T19:20:41.7+00:00
Maik G. Seewald 0 Reputation points