628 questions with Microsoft 365 and Office | OneDrive | For home | iOS tags

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How to change my OneDrive for iOS Login result from my old Personal subscription to the new Premium one

This year I upgraded my MS 365 from Personal to Premium. However my iOS OneDrive Profile screen, on all of my ios devices, shows me as being on a Personal sub. My Windows 11 PC CoPilot app shows I'm on Premium. My CoPilot chats do not sync from IOS to…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-09-20T03:41:05.8+00:00
Mick Bowen 0 Reputation points
1 answer

I am not able to see my Personal Vault on the IOS OneDrive App.

For a long time I have not been able to see my Personal Vault files on the IOS App. Every time I go into the app and select Vault it ask me to Start Using Personal Vault. I follow the steps and when I get in my files are not showing up. If I go out or…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-09-16T18:30:16.8633333+00:00
Stevens Bonilla 0 Reputation points
commented 2026-09-18T00:01:40.1+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
2 answers

Two iPhones Photos to shared OneDrive

Currently only my iPhone photos automatically go to the OneDrive Gallery. I would like for my husband's photos to automatically go to the same Gallery.

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-09-12T15:11:19.76+00:00
Cathy Ware 0 Reputation points
answered 2026-09-12T15:44:40.4966667+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How do I add a date and time stamp to my photos on an ios device

How do I add a date and time stamp to my photos on an ios device

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-09-04T13:36:42.5766667+00:00
Maria Amico 20 Reputation points
commented 2026-09-04T22:01:00.66+00:00
Maria Amico 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to set up Word to work seamlessly between my iPad and my MacBook using OneDrive

I am using Microsoft Word on both my iPad and my MacBook to write a story. I swap between the two quite frequently. I like the iPad version because it uses Microsoft's voices in the "Read Aloud" feature whereas the MacBook seems only able to…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-29T11:50:35.8433333+00:00
Stuart Gilbert 20 Reputation points
accepted 2026-08-29T12:47:58.65+00:00
Stuart Gilbert 20 Reputation points
1 answer

How to access documents/data which were usually available on the "my scans" section of the Microsoft lens app ?

I have been using the Microsoft lens app for about 4 years now. I have loads of pdf documents and pictures saved on the app which I had not saved to the local phone storage of my i-phone. I tried accessing them through the "my scans" option…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-05-19T17:41:39.65+00:00
Abeer Mathur 5 Reputation points
commented 2026-08-28T14:13:20.95+00:00
Aya 0 Reputation points
1 answer

OneDrive ios app - no headings in Word docs

For a long time when I used the OneDrive app on my ipad it had an easy way to find the headings in a Word document. The equivalent to the navigation pane in Word. This functionality seems to have vanished, though. Is there a way I can get it back. Note…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-24T01:38:28.3866667+00:00
NA 0 Reputation points
commented 2026-08-26T00:21:37.12+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
1 answer

IPhone to OneDrive camera backup

I need to save space on my iPhone and backup my photos to one drive. How do I know they are backed up and I can delete them from my phone? I have auto backup on the OneDrive app but my one drive on laptop doesn’t show up to date photos so I can’t be…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-20T13:44:57.3066667+00:00
Madeleine 0 Reputation points
answered 2026-08-20T14:55:21.9566667+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer

Recovering hacked account.

My microsoft account was hacked few weeks ago through my outlook app. Hacked changed the primary email, password and removed my phone number. I have the new email that they added from the security emails. I’m still logged into my outlook app with my…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-13T01:12:04.9566667+00:00
Dilmohan Singh 0 Reputation points
commented 2026-08-13T05:36:19.02+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor
1 answer

My vault in Onedrive wont open

Error code [Removed PII] I see the Vault it recognizes me when i log in but then it stops and gives this fault code

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-09T14:57:35.1166667+00:00
henk pauw 0 Reputation points
commented 2026-08-11T06:09:07.3033333+00:00
Ian-T 11,970 Reputation points Microsoft External Staff Moderator
1 answer

Can OneDrive provide a feature to sort by Date Taken

OneDrive for IoS and Windows feature request: Sort by Date Taken Often when out with friends or family, we wish to find an old photo and the main thing we know is the year or approximate year when the photo was taken. The reason we'd like to see Date…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-06T13:12:16.6+00:00
jab49 0 Reputation points
answered 2026-08-06T14:00:50.69+00:00
Diana Mariz 10,915 Reputation points Independent Advisor
1 answer

How to fix OneDrive file issue on iPhone

I'm trying to access a file via OneDrive on my iPhone. It's a .pdf file, and I get the following error message: "The file can't be displayed. Sorry, there was a problem opening the viewer. Error code 100." This happens to other .pdf files as…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-03T12:53:11.4733333+00:00
HoneyBee 0 Reputation points
edited an answer 2026-08-03T22:35:49.9133333+00:00
Jeronimo Fuerte 46,090 Reputation points Independent Advisor
1 answer

How to solve error code 100

The file can’t displayed . sorry , there was a problem opening the viewer . error code 100 @@@ one drive . tqsm

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-07-27T08:42:23.4833333+00:00
KOK LIM .Ng 0 Reputation points
answered 2026-07-27T10:01:19.96+00:00
GsN5034 - IA 77,085 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Macbook & iPad

My Mackbook is old and cannot be updated, it is running 11.7.11 is it possible to use Microsoft on my iPad?

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-07-20T15:45:02.6366667+00:00
Craig Meads 20 Reputation points
commented 2026-07-20T16:35:52.76+00:00
Craig Meads 20 Reputation points
1 answer

Issue with “Make Available Offline” Function on OneDrive iOS App after the lastest update, wont download, error code 100

Hello, For a few days now I have been experiencing an issue with the “Make Available Offline” function for folders/files in the OneDrive app on iOS (iPad mini 6). An update on the ipad has been applied, and the files will start to download, then it will…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-07-16T10:06:31.31+00:00
Laurie 0 Reputation points
commented 2026-07-19T01:26:38.0733333+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
3 answers

unable to use Onedrive scanner on Iphone. The camera does not point downward

I am trying to use "OneDrive Scanner". I have reinstalled OneDrive on my iPhone. I have granted the camera's permissions to OneDrive. The camera will not look down. It always looks at my face. Is there a solution for this issue? I am using iOS…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-07-11T18:58:39.7233333+00:00
Asif Ahmad 0 Reputation points
commented 2026-07-13T20:43:29.61+00:00
Jeronimo Fuerte 46,090 Reputation points Independent Advisor
1 answer

new storage subscription not evident

I have purchased more OneDrive storage (2 days ago) and cannot see it when I log in. I can see my previous smaller storage subscription so have cancelled this payment in my apple account. I'm not sure that the large amount of storage is being…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-07-08T05:06:57.21+00:00
Susan Elliott 0 Reputation points
answered 2026-07-08T06:18:28.94+00:00
Ben4724 4,480 Reputation points Independent Advisor
1 answer

Move onedrive files to my ipad

How can I get files on onedrive moved to my iPad and removed from onedrive?

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-07-07T16:01:11.63+00:00
Chris McGavin 10 Reputation points
answered 2026-07-07T16:59:45.2366667+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor
1 answer

One Drive Vault not Showing on iPhone

Have iPhone 15Pro and One Drive Vault shows empty on iPhone. When I log into Microsoft all the files are there. How do I get the iPhone to show the OneDrive Vault Files

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-06-29T18:17:06.8166667+00:00
MF 0 Reputation points
answered 2026-06-29T23:49:20.22+00:00
Jeronimo Fuerte 46,090 Reputation points Independent Advisor
1 answer

OneDrive files GONE,m

I was looking at files in my OneDrive on Tuesday, Thursday , they were gone. Nothing is in my trash can, nothing is in the vault. I added space, and nothing. I can’t even restore my OneDrive because my verify option won’t pop up. I need help finding…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-06-27T00:38:24.6933333+00:00
Brian Rosario 0 Reputation points
commented 2026-06-29T06:30:40.1433333+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator