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4 answers One of the answers was accepted by the question author.

I cannot install onedrive

I cannot install onedrive. I have tried all of the recommendations to fix but still no luck.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-19T19:03:07.5466667+00:00
Colin Parker 0 Reputation points
accepted 2026-09-20T20:29:13.6366667+00:00
Colin Parker 0 Reputation points
0 answers

the attachment section is completely missing from many of these message

I can access and open my older emails from before 2023, but the attachment section is completely missing from many of these messages. There is no attachment icon, file name, or option to download attachments. I am particularly concerned because these…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-20T20:29:02.8866667+00:00
vahid tabaei 0 Reputation points
2 answers

cancelled subscription

I canceled a subscription and I still got billed. I can't get a live person to talk to about this

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T20:49:52.23+00:00
Theresa D 0 Reputation points
commented 2026-09-20T20:28:33.9433333+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor
1 answer

How to create an agentUser?

My client app is obtaining a token which includes the AgentIdUser.ReadWrite.IdentityParentedBy role. Yet, POST https://graph.microsoft.com/v1.0/users/microsoft.graph.agentUser returns 'Insufficient privileges to complete the operation'. Why? Complete…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-20T20:27:02.86+00:00
Marius Rochon 21 Reputation points
answered 2026-09-20T20:27:15.44+00:00

AI answer

1 answer

i cant use google or anyother apps because of microsoft family

i cant use google or any other apps because of microsoft family it just showed up one day and i couldnt use any apps or google i can only use microsoft browser and i deleted my microsoft account and it still wouldnt work so i resigned in and it still…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

197 questions
asked 2026-09-20T20:26:07.1033333+00:00
Simone 0 Reputation points
answered 2026-09-20T20:26:20.3333333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

powercfg /batteryreport - report file not being generated

Using the following command: PS C:\Users\masli> powercfg /batteryreport /output "C:\battery_report.html" Battery life report saved to file path C:\battery_report.html. The report appears to be generated (?) but the report cannot be found in…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-20T20:08:53.2733333+00:00
Mark Slivka 0 Reputation points
accepted 2026-09-20T20:24:42.51+00:00
Mark Slivka 0 Reputation points
1 answer

computer mouse problem connected to Windows

Hi, I’ve been having difficulty lately with the left-click button on my wireless mouse. The pointer itself moves normally, but I often have to click several times before Windows registers the left-click. I’ve cleaned the mouse and the scanner, tried a…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-20T20:23:37.8366667+00:00
T M 0 Reputation points
answered 2026-09-20T20:23:53.3066667+00:00

AI answer

1 answer

Bit Locker 48 digit password required.

I lost 48 digit bit locker key.No where found.But I have only below details. How can i find my 48 digit key ?Anyone help or microsft help me Volume G: [Label Unknown] All Key Protector PII removed

Windows for home | Windows 10 | Recovery and backup
asked 2026-09-20T19:47:58.88+00:00
Vasudevan Ayyappan 0 Reputation points
edited the question 2026-09-20T20:23:08.62+00:00
EmilyS_726 29,305 Reputation points Volunteer Moderator
2 answers

camera icon on pc

where is the camera icon on this pc's keyboard? can't find it among the f-bar keys.

Windows for home | Other | Devices and drivers
asked 2026-09-20T19:49:34.8066667+00:00
earl black 0 Reputation points
answered 2026-09-20T20:21:41.63+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer

Missing Microsoft SC - 900 Certificate

I recently passed the Microsoft SC-900 (Microsoft Security, Compliance, and Identity Fundamentals) exam, and I received the exam pass/congratulations email. However, my SC-900 certification is not showing in my Microsoft Learn profile under…

Community Center | Not monitored
asked 2026-09-20T20:05:55.0933333+00:00
Princy Jaiswal 0 Reputation points
edited the question 2026-09-20T20:20:51.1033333+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
4 answers

built in microphone disappeared after reboot

After reboot my system cannot find the microphone device built into my laptop. I am using windows 11 Pro.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-19T16:58:42.2366667+00:00
Ken Adams 0 Reputation points
answered 2026-09-20T20:19:08.0333333+00:00
Lester Bernard Reyes 84,985 Reputation points Independent Advisor
1 answer

Hotmail sent me a message about my daily limit and wouldn't let me send email...

I have paid storage and haven't sent any emails, today...

Outlook | Web | Outlook.com | Email
asked 2026-09-09T18:27:02.9233333+00:00
Roshonda 0 Reputation points
commented 2026-09-20T20:17:09.6466667+00:00
Roshonda 0 Reputation points
2 answers

Emails not mine

Why am I getting over 300 emails last night in different languages, and they are not for me.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-20T19:26:59.0433333+00:00
Eleanor Newbigging 0 Reputation points
answered 2026-09-20T20:15:28.9133333+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer

cant login to my account it says we are having trouble verifiying your account

cant login to my account it says we are having trouble verifiying your account

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T12:10:47.86+00:00
Dumisa Future Gaqa 0 Reputation points
edited the question 2026-09-20T20:15:08.57+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Dispute Payments- Net Speed Meter Plus.

Hello, I purchased Net Speed Meter Plus on September 17, 2026 but the upgrade was not completed. I tried upgrading again today, September 20, 2026 and the same results. I got two charges of $14.99, totaling $29.98, but I still do not have access to the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-20T18:56:09.69+00:00
Miguel Ramirez 0 Reputation points
answered 2026-09-20T20:13:45.6433333+00:00
Lester Bernard Reyes 84,985 Reputation points Independent Advisor
1 answer

When I try to fix bitlocker it says it can't connect to wifi and when I type in the correct wifi password it says it is wrong

I really don't want to spend lots of money to fix it and it's been like this for months

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-20T20:11:15.1733333+00:00
Lena Koppmann 0 Reputation points
answered 2026-09-20T20:11:33.19+00:00

AI answer

1 answer

Micrososft 365 added to wrong account

I have purchased a new microsoft 365 package from amazon but believe I have linked it to the wrong email/account.I am unable to download and open word documents and that email address is showing on my one drive,how do I correct this ?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-20T19:33:23.3133333+00:00
Corrine Cobb 0 Reputation points
commented 2026-09-20T20:08:22.3166667+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor
0 answers

Hacked account with no residual account info

Hello, My Microsoft account has been hacked, and I no longer have access to any of the recovery information on file. When I attempt the self-service recovery options, the system tells me the phone number or email associated with the account doesn't…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T15:15:46.4566667+00:00
Ty Tyler 0 Reputation points
edited the question 2026-09-20T20:07:46.1366667+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

My old microsoft got hacked

They changed the password, the email that the codes get sent to, and they added an authenticator app to the account! how do i get it back because it was technically a family account because me, and my mom both used the account frequently and its the only…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T19:28:28.6233333+00:00
TTplayz Gamez 0 Reputation points
commented 2026-09-20T20:06:46.5866667+00:00
TTplayz Gamez 0 Reputation points
20 answers

Windows Update

I am on Insider Preview 24H2 and Windows Update wants to install 24H2. But the installation option is only avialable when I have "w11 get the latest updates" turned on. Is that normal?

Windows for home | Windows 11 | Windows update
asked 2026-09-14T12:11:42.7866667+00:00
Dan McDermott 155 Reputation points
commented 2026-09-20T20:06:46.19+00:00
Dan McDermott 155 Reputation points