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1 answer One of the answers was accepted by the question author.

Multiple accounts, how to sync and transfer files

I have 2 accounts, my Cloud storage is under an account with only 5gb storage, my other account has 1tb storage. How can I get Cloud storage to associate with the larger Cloud storage account?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-11T00:16:58.96+00:00
James Martini 20 Reputation points
accepted 2026-10-11T00:20:16.3066667+00:00
James Martini 20 Reputation points
1 answer One of the answers was accepted by the question author.

Check boxes have disappeared

I've been using Hotmail for nearly 30 years. The visible checkbox column for selecting emails has disappeared, and I can no longer manage my inbox as efficiently as before. I've searched the settings and tested multiple browsers. If there is a way to…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T00:11:54.07+00:00
Sue G 20 Reputation points
commented 2026-10-11T00:58:45.9+00:00
Sue G 20 Reputation points
2 answers One of the answers was accepted by the question author.

Ive been getting this virus popup lately, and i dont know how to stop it, i need help.

It says this is the affected item when quarantined "amsi\harddiskvolume5(Zayden)\downloads\tcblaunch.exe" and im very confused because i dont understand why tcblaunch.exe is being found in downloads, i think it is a trojan, and i need help.…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-11T00:03:48.89+00:00
Zayden Koen 0 Reputation points
commented 2026-10-11T15:58:16.56+00:00
Zayden Koen 0 Reputation points
1 answer

Tsg: Microsoft phone number for live person customer service, please God

Phone number for live person customer service regarding my account PLEASE

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-10T23:52:27.12+00:00
Lori Lewis 0 Reputation points
answered 2026-10-10T23:52:39.72+00:00

AI answer

1 answer

How do I enable multiplayer on Minecraft for my 7 year old child?

I bought Minecraft and set up a Microsoft account for my child, who is under 10 years old and is a member of my Microsoft Family group. He can play the game, but only on single player, which defeats the purpose of getting him his own account so he can…

Windows for home | Windows 11 | Family and online safety
asked 2026-10-10T23:49:56.9566667+00:00
Bryan Palmer 0 Reputation points
answered 2026-10-11T00:23:13.0133333+00:00
S.Sengupta 32,831 Reputation points MVP Volunteer Moderator
2 answers

How do I create an additional outlook email account, keeping my current address and adding others?

I need to migrate to another hotmail/outlook account as my current email account was set up decades ago and is no longer fit for purpose / I don't want to delete my current outlook subscription account just yet because I'm worried that it will be picked…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-10T23:49:16.1033333+00:00
Philip Darby 0 Reputation points
answered 2026-10-11T02:07:45.0033333+00:00
EmilyS726 272.3K Reputation points Independent Advisor
2 answers

Can't load a website.

My surface Pro 8 says I'm connected to the internet. However, I cannot load a website? How do I fix this?

Surface | Surface Pro | Network
asked 2026-10-10T23:45:17.27+00:00
Monty Roark 0 Reputation points
answered 2026-10-11T00:29:56.96+00:00
S.Sengupta 32,831 Reputation points MVP Volunteer Moderator
2 answers

Access to old account

I have an old account with an email that is no longer active and I have forgotten the password so cant log into it. I want to link the old account to my new account

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-10T23:44:06.08+00:00
Tony Fannin 0 Reputation points
answered 2026-10-11T01:28:15.26+00:00
Estrella721 46,770 Reputation points Independent Advisor
1 answer

I cannot log in

I try to press sighn in with microscoft and it just go back to the sign in screen.

Microsoft Edge | Profile, sync, and sign in | Windows 10
asked 2026-10-10T23:27:20.91+00:00
kaiden Tambolleo 0 Reputation points
answered 2026-10-11T00:12:00.15+00:00
John DeV 170.5K Reputation points Independent Advisor
1 answer

Outlook mobile app won’t send emails on iphone

Hi I’ve spent 2 evenings and nearly an hour with support trying to resolve an issue sending emails from the Outlook app! I’ve reset and removed the app, reset my password and deleted from Mail on my iPhone and readded. (I need to see my appointments in…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-10T23:11:42.2966667+00:00
SMonger 0 Reputation points
answered 2026-10-10T23:11:57.05+00:00

AI answer

1 answer

Minecraft Bedrock — Tela branca após logo da Mojang no Windows 11

"Quando abro o Minecraft Bedrock no Windows 11, aparece o logo da Mojang e depois fica em uma tela branca e fecha sozinha. Já tentei reinstalar os Serviços de Jogos, reparar e redefinir o aplicativo, mas o problema continua. Uso o Windows 11 Pro…

Windows for home | Windows 11 | Gaming
asked 2026-10-10T23:09:40.8666667+00:00
Joao Marco leão 0 Reputation points
answered 2026-10-11T10:18:31.1566667+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Subscription

want details of my subscription as it appears I am being charged $197 every 6 months then $3per month.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-10T23:08:55.95+00:00
ellie marks 0 Reputation points
answered 2026-10-10T23:46:40.0133333+00:00
Estrella721 46,770 Reputation points Independent Advisor
1 answer

New password is not being recognized

I have had issues logging into my account and using Microsoft services. I was hacked several months back and had reclaimed access to my email attached to the Microsoft account. However ever since I have been unable to access Xbox services with my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-10T22:59:26.83+00:00
Jonah Robertson 0 Reputation points
answered 2026-10-11T00:36:00.99+00:00
S.Sengupta 32,831 Reputation points MVP Volunteer Moderator
1 answer

nie mogę grać w gry wielosobowe na minecraft

próbuje już od kilku dni naprawić ten problem nie jestem w żadnej rodzinie microsoft mam wszytko pozwolone i nadal nie działa zrobiłam wszystko co mogłam resetowałam komputer od instalowłam i instalowałam minecraft zmieniłam ustawienia i nadal nie…

Windows for home | Windows 11 | Gaming
asked 2026-10-10T22:59:05.0766667+00:00
Emilia Małecka 0 Reputation points
answered 2026-10-11T01:11:21.24+00:00
Alexandr S 106.8K Reputation points Independent Advisor
2 answers

i have issues with my computer windows updated

update windows on the laptop there is no updates on the window

Windows for home | Windows 11 | Windows update
asked 2026-10-10T22:45:13.6133333+00:00
abrehe yosief 0 Reputation points
answered 2026-10-10T23:18:45.9566667+00:00
Ivan B 125.1K Reputation points Independent Advisor
1 answer

Account has been hacked and cant recover.

Ok this may get long, first I am using my moms account right now because I cannot access my account at the moment as it was hacked earlier today. I tried calling the phone support but the ai was not helpful and told me that because of the issue, I have…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-10T22:40:36.5766667+00:00
Lisa Gordon 0 Reputation points
edited the question 2026-10-11T10:27:10.9066667+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer

How to edit or create a new file on Microsoft 365 Basic

I have used Microsoft 365 Basic subscription for about 3 years. In the last 2 months I have been blocked from editing or creating new files in Excel or Word. I did recently upgrade to Google Chrome.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-10T22:36:11.8333333+00:00
Lee Vanspronsen 0 Reputation points
answered 2026-10-10T23:10:05.43+00:00
Ferdinand Nanalig 33,415 Reputation points Independent Advisor
2 answers

Screen constantly colour-adjusting

If anyone can give a clear answer as to how to get to this and fix it, that would be super helpful. Let me start off with a big disclaimer: THIS HAS NOTHING TO DO WITH THE AUTOMATIC BRIGHTNESS SETTING (not that I was able to find the setting). I've got…

Windows for home | Windows 11 | Display and graphics
asked 2026-10-10T22:33:39.31+00:00
Kishore Sanjayan 0 Reputation points
answered 2026-10-10T23:13:40.2233333+00:00
Ivan B 125.1K Reputation points Independent Advisor
2 answers

HOW TO FIX TOUCHSCREEN ON LENOVO TAB. PLEASE IF U CAN HELP SOMETHING CALL ME LOL

Hello there my american friend got a little problm wity my laptot Lenovo yoga. my touch screen does not even response to my comand ,the display looks fine , i already tryed a lot of things from YT but nothing help. Please answer when u are free to try…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-10T22:22:28.77+00:00
Drazen Kurcina 0 Reputation points
answered 2026-10-10T23:01:14.8733333+00:00
Ferdinand Nanalig 33,415 Reputation points Independent Advisor
2 answers

Can't get backlight to work on keyboard

I have an HP 255 G9 Notebook PC and everything I've seen says I should have a keyboard backlight, but I can't seem to figure out how to get it turned on. Can someone please help? I've tried the function keys with and without the Fn key pressed, and that…

Windows for home | Windows 11 | Settings
asked 2026-10-10T22:20:24.88+00:00
Susan Costakis 0 Reputation points
answered 2026-10-10T23:02:49.8+00:00
Ivan B 125.1K Reputation points Independent Advisor