Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi,
First, check your subscription details by signing in to your Microsoft account here: https://account.microsoft.com/services
If further assistance is needed. This is a public community forum, and no one here can access your Microsoft account or billing system. Since this request requires personal information that should not be shared here, please follow the steps below to connect with Microsoft Support directly through a private live chat.
Click this link: https://support.microsoft.com/contactus/
Sign in to your Microsoft account.
Select Microsoft 365 > Click 'Get home support'.
Type "Chat with an agent" from the text field and press Enter.
Click "Contact support" at the bottom.
Select the product you need help with.
Follow the prompts to connect with a live agent or request a call back.