Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,581 questions
1 answer
Add phone number as a sign in option
I would like to add a phone number to my Microsoft (Hotmail) account for security and account recovery purposes. I previously had a phone number on my account, but it stopped working for receiving verification codes. When I try to add a phone number now,…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-11-05T21:25:49.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 50%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hadool s
0
Reputation points
answered
2026-11-05T21:26:34.52+00:00
AI answer
1 answer
Fraudulent charge attempts from microsoft
Microsoft keeps trying to charge my credit card for an account that isn't mine? How do I find out who it is and how to stop it?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,550 questions
asked
2026-11-05T21:25:02.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 45%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Susan Garcia
0
Reputation points
answered
2026-11-05T21:25:34.3566667+00:00
AI answer
1 answer
My logi keyboard and mouse are not recognised by my laptop, how do I fix that
My logi keyboard and mouse are not recognised by my laptop - how do I fix that
Windows for home | Other | Devices and drivers
6,937 questions
asked
2026-11-05T21:09:07.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 65%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG0%3C/text%3E%3C/svg%3E)
GrahamMcKerracher-0434
0
Reputation points
edited the question
2026-11-05T21:21:15.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
110
Reputation points Microsoft External Staff
Moderator
2 answers
onedrive syn up
Onedrive used to sync without me having to pay much attention. Now I get the message every few minutes that it is paused and I need to "click" the message to resume the sync/backup. Why the change? Which setting do I need to reset? Is this a…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,405 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 69%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
1 answer
User Outlook .OST file
I have a user's Outlook OST file that exceeds the size limit almost every day, causing Outlook to either fail to open the file or report that it is currently in use. Having to repeatedly recreate the OST file is becoming a frustrating and time-consuming…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,080 questions
asked
2026-11-05T21:16:31.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 9%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Sigmon
35
Reputation points
commented
2026-11-05T21:18:08.7533333+00:00
James Sigmon
35
Reputation points
2 answers
Lock photo box
I have a premade Word document with text boxes that get photographs put into them from inspections. I am trying to set the text / photo box, so the picture automatically resizes to the box rather than having to use the "corner tab" on the…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,289 questions
asked
2026-11-04T20:10:07.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Keith Woodcock Intertek
0
Reputation points
commented
2026-11-05T21:15:36.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
1 answer
I need to delete all emails with a specific agency name. The agency changed their name.
In the address I type in the name [Moderator note: Personally Identifiable Information removed], it automatically attaches the old agency name/email address. So, for the 50 separate people I email at the agency, it can go to the old email address,…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,268 questions
asked
2026-11-04T17:46:29.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Christine Edwards
0
Reputation points
commented
2026-11-05T21:15:18.76+00:00
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
1 answer
Word Web App fails to open specific files for one user only, but works for other users and Desktop App
Hello, We are encountering a strange issue where a specific user cannot open certain Word files online via shared email links using the Word Web Application. Here are the key facts regarding the environment and behavior: File Status: The files are…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,289 questions
asked
2026-11-04T16:32:46.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sandeep Boudh
0
Reputation points
commented
2026-11-05T21:14:54.7233333+00:00
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
2 answers
Recurring meeting on 8th of each month except when falls on a weekend
I would like to send one meeting invite to schedule a recurring meeting for the 8th of every month except when it falls on a Saturday or Sunday. Then it should be scheduled on the next Monday? Is this possible?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,268 questions
asked
2026-11-05T20:00:38.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 12%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stacy Wolfe
0
Reputation points
answered
2026-11-05T21:14:52.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Deogratias
85
Reputation points
Independent Advisor
1 answer
where can i input my info so i can be scheduled for exam
im trying to be scheduled for a microsoft azure 104 exam and cannot be found in the scheduling system. where can i find the area to update my profile to be found
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,738 questions
asked
2026-11-05T20:02:05.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Julianna Aguero
0
Reputation points
edited the question
2026-11-05T21:13:56.35+00:00
Gérard Oomens
133.6K
Reputation points
Volunteer Moderator
1 answer
How To Fix External Hard Drive that stopped to show in the computer it looks like file are lost?
I have a Sony 1TB HDD portable storage external hard drive model # PSZ-HC1T it was plugged into the USB port in my newly HP laptop it was working and showing all files either in this pc folder and also at the left of the taskbar when you click to reject.…
Windows for home | Windows 11 | Files, folders, and storage
11,832 questions
asked
2026-11-05T21:11:09.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
MOIEE FRMAN
0
Reputation points
answered
2026-11-05T21:12:03.3466667+00:00
AI answer
2 answers
I plug in an external hardrive but my laptop no longer recognizes it and I can't obtain any info from it. How do I reconnect the drive. It is receiving power
My laptop no longer recognizes my external hard drive. How do I fix this so I can recover saved files on it
Windows for home | Windows 11 | Devices and drivers
24,925 questions
asked
2026-11-05T20:36:14.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 21%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mark Gventer
0
Reputation points
answered
2026-11-05T21:11:20.01+00:00
Ferdinand Nanalig
33,735
Reputation points
Independent Advisor
1 answer
Unable to access Credentials Support with "personal" Microsoft account for legal name change
Hello, my Microsoft Learn profile requires additional review to update my legal name for an upcoming certification exam. The Credentials Support link redirects me to Microsoft Engage, where I cannot submit a request because I only have a…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,738 questions
asked
2026-11-05T16:47:18.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
DAVE KUC
0
Reputation points
commented
2026-11-05T21:08:28.2866667+00:00
Gérard Oomens
133.6K
Reputation points
Volunteer Moderator
3 answers
OneDrive not working on Surface Pro9 Win 11
I have three Surface Pro 9 devices and cannot get OneDrive to work on any of them. OneDrive works fine on a Pro 8 and a Dell laptop using the same basic build processes. I get The information shown below in Event Viewer: Log Name: …
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,149 questions
asked
2026-11-03T14:19:22.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Peter Vallance
0
Reputation points
commented
2026-11-05T21:07:43.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Édio
0
Reputation points
1 answer
External monitor not working
My external monitor works for a day or two only. What can I do for the monitor to work?? I have tried several settings but still no luck!
Surface
Surface
The Surface family includes Surface Pro, Surface Laptop, and other Surface products. Surface is designed to help organizations, students, and consumers be more productive.
126 questions
asked
2026-11-05T21:06:53.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 65%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mario Bonati
0
Reputation points
answered
2026-11-05T21:07:37.6533333+00:00
AI answer
2 answers
Cannot open any microsoft file on my laptop
Cannot open any microsoft files whether on desktop or in file explorer
Windows for home | Windows 11 | Files, folders, and storage
11,832 questions
asked
2026-11-05T20:28:34.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Greg Spain
0
Reputation points
answered
2026-11-05T21:02:47.6333333+00:00
Ferdinand Nanalig
33,735
Reputation points
Independent Advisor
1 answer
Error 715-123420 on Microsoft for Startups subscription — RTFP unblock request for Azure AI Foundry
Hello Microsoft Team, We are a Microsoft for Startups company unable to deploy GPT-6 models on our Azure AI Foundry resource. Every new deployment fails immediately with HTTP 400 error 715-123420 ("Our system has detected this request as unusual…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,120 questions
asked
2026-11-05T19:19:26.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 17%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Marc
0
Reputation points
commented
2026-11-05T21:02:14.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Ganesh Gurram
7,650
Reputation points Microsoft External Staff
Moderator
1 answer
Maxed out Polls
Hi! I have been using Polls for years, and it has recently been telling me I can no longer create new polls because I have created the maximum number of polls, however I do not have access to old chats in which I can delete my polls. Is there a way I can…
Microsoft Teams | Microsoft Teams for education | Settings | Other
Microsoft Teams | Microsoft Teams for education | Settings | Other
Additional settings-related features and issues within Microsoft Teams for Education
187 questions
asked
2026-11-04T21:44:04.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Laura Nelson
0
Reputation points
commented
2026-11-05T21:01:40.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lin V
1,965
Reputation points
Independent Advisor
1 answer
Error Running Microsoft Word
I downloaded the microsoft office suite on a new computer today and when I open it, I get an error reading "Something is preventing Word from running correctly." There is a "resolve" button, but nothing happens when I push it. I also…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,018 questions
asked
2026-11-05T21:00:59.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kristin Campbell
0
Reputation points
answered
2026-11-05T21:01:17.8633333+00:00
AI answer
1 answer
gamepass fail
tried to redeem free trial of xbox gamepass and it failed then disappeared
Windows for home | Windows 11 | Gaming
5,529 questions
asked
2026-11-05T20:59:22.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Bo T
0
Reputation points
answered
2026-11-05T20:59:39.9366667+00:00
AI answer