Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,531 questions
2 answers
How To Find Where a Sub-folder sits in Outlook
The question of How To Find Where a Sub-folder sits in Outlook has been posted, but the answers have not been helpful so far. However, I have found a way that helped me and would like to share in hopes that it will help others. 1. Open Outlook…
Outlook | Web | Outlook.com | Email
asked
2026-11-02T23:09:46.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 23%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lenny Ruth
0
Reputation points
answered
2026-11-06T09:13:54.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,140
Reputation points Microsoft External Staff
Moderator
1 answer
Azure APIM intermittently receives ASP.NET Core HTTP 500.30 response from Azure AI Search backend
We are experiencing an intermittent issue in Azure API Management when calling an Azure AI Search backend. The APIM operation forwards the following request: GET…
Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,860 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
Old gift card with 30 digit Characters
I have a gift card with no expiry date. It mentioned that it does not expired. but it has 30 digit instead of 25 digit. how can I use it. so far I was not able to redeem this gift card. I have the receipt of purchase the card too.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,001 questions
asked
2026-11-02T18:08:11.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Shiva Vatani
5
Reputation points
answered
2026-11-06T09:09:30.0633333+00:00
Thomas4-N
23,140
Reputation points Microsoft External Staff
Moderator
2 answers
Multiple subscription charges
I have over 200 dollars in subscription charges in one month. I would like to speak to a real person instead of trying to wade through all the forms, computer answering. How to do that? I have spent 2 hours all ready trying to figure this out!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,698 questions
asked
2026-11-06T00:41:41.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
SANDRA HENSLEY
0
Reputation points
answered
2026-11-06T09:09:22.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
2 answers
Excel Removing 0
I have a list of 11-digit NDCs that I need to compare to another list of NDCs ranging from 7 to 11 digits. Excel has removed the leading zeros. I can't simply add them to the front because the zeros might also belong in the middle or at the end of the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,105 questions
asked
2026-11-05T16:17:31.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Karla
0
Reputation points
answered
2026-11-06T09:07:22.6266667+00:00
Andreas Killer
144.1K
Reputation points
Volunteer Moderator
2 answers
frozen account
went to China on vacation. now Hotmail account frozen due to being compromised.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,591 questions
asked
2026-11-05T01:15:01.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 87%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tracey Carli
0
Reputation points
answered
2026-11-06T09:06:28+00:00
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Signing in to teams
I’m having trouble signing in to teams I get this message: AADSTS7000112: Application '1fec8e78-bce4-4aaf-ab1b-5451cc387264'(Microsoft Teams) is disabled.
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Accessing Microsoft Teams Free using personal or organizational credentials
616 questions
asked
2026-11-06T08:22:06.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 64%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Martyn Fawcett
0
Reputation points
answered
2026-11-06T09:03:13.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZF%3C/text%3E%3C/svg%3E)
Zoama Fatima
5
Reputation points
2 answers
Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?
Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,725 questions
asked
2026-11-04T21:31:56.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ash Bharagve
0
Reputation points
answered
2026-11-06T09:02:21.35+00:00
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Windows 11 Insider Dev - Windows Update page shows "Something went wrong" and Windows Insider page disappeared
Environment Windows 11 Pro 25H2 Build 26220.7653 HP Pavilion Laptop 15-cs3xxx Windows Insider Dev Channel (BranchName=Dev, Ring=External) Windows activated and licensed (Retail channel) Problem The Windows Update page in Settings only…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-11-05T20:06:28.05+00:00
Roberto Rivas Lopez
0
Reputation points
answered
2026-11-06T09:02:16.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
18,945
Reputation points Microsoft External Staff
Moderator
1 answer
Authentication error
Its been two months now since i am trying to authenticate my account and everytime there's an error! Whats going on?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,816 questions
asked
2026-11-06T08:46:29.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stelios Papafilippou
0
Reputation points
answered
2026-11-06T09:00:21.59+00:00
Zoama Fatima
5
Reputation points
3 answers
I receive 100 junk messages a day. how can i block
Junk mail every day. most from privat t vis drive. Edge does not have a block option. how can i g=stop junk mail?
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,697 questions
asked
2026-11-02T17:18:24.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Art Westgate
0
Reputation points
answered
2026-11-06T08:57:43.6166667+00:00
Thomas4-N
23,140
Reputation points Microsoft External Staff
Moderator
1 answer
Account Recovery
My husband is trying to recover his outlook account. He has 20 years of xbox content on his account that he will lose. We need to change the password but the authenticator is not working and when we fill out the recovery form it sends an email that…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,591 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 90%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
2 answers
unable to write emails
I am unable to write/type emails from my classic hotmail account, how do I fix that?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,085 questions
asked
2026-11-04T19:24:34.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 60%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
todd obrien
0
Reputation points
commented
2026-11-06T08:56:43.6066667+00:00
Clary-N
18,945
Reputation points Microsoft External Staff
Moderator
2 answers
how to cancel a print job
When I entered print, I thought it would print only one page. Instead it started printing out several dozen pages. I turned off printer, but it started printing the same sequence when I turned the printer back on. So How do I cancel that print job?
Windows for home | Windows 11 | Devices and drivers
24,930 questions
asked
2026-11-04T19:43:44.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alan McFall
0
Reputation points
commented
2026-11-06T08:56:21.59+00:00
Clary-N
18,945
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Store MSIX submission stuck in Certification for more than 3 business days (Store ID 9NV0FM5H54X8)
Our app okur (Store ID 9NV0FM5H54X8, an MSIX desktop app) has had its second submission (package version 1.1.0.0) in "Certification" since November 3, 2026. Submission and pre-processing passed. Certification has now gone past the documented…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,745 questions
asked
2026-11-06T08:24:40.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
M. Yusuf Sarıgöz
0
Reputation points
answered
2026-11-06T08:54:59.49+00:00
Zoama Fatima
5
Reputation points
1 answer
Lost Copilot speaking with function
Used to speak with copilot, now microphone function missing. Noobv reason, all permissisons are set right. Has it been removed with the miko face??? I'm on a good chromebook. Help!
Microsoft Copilot | Other
2,391 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
2 answers
I purchased premium one time support for office How do I contach them
I purchased premium one time support for office How do I contact them
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,559 questions
asked
2026-11-02T15:37:46.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 84%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jerry DeNigris
0
Reputation points
answered
2026-11-06T08:54:36.21+00:00
Thomas4-N
23,140
Reputation points Microsoft External Staff
Moderator
2 answers
Minecraft multiplaying
Heyy, Could someone please help me? I have been trying for years now and I am not able to play minecraft in multiplayer or realms mode and I am wondering why. The block just says that it's unavailable and check settings and nothing else. I just deleted…
Windows for home | Other | Gaming
4,515 questions
asked
2026-11-05T15:11:33.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aino Santanen
0
Reputation points
answered
2026-11-06T08:53:01.29+00:00
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Invoice for the renewal of a PERSONAL MS License?!
How can I get an invoice for the renewal of a PERSONAL MS License?!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,698 questions
asked
2026-11-06T08:26:31.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 54%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
APAP
0
Reputation points
commented
2026-11-06T08:51:15.0033333+00:00
Zoama Fatima
5
Reputation points
1 answer
Can’t redeem Microsoft Rewards
Edit: By “the Bing app thing,” I mean the 6-digit verification code. Whenever I try to redeem something using Microsoft rewards it askes for a bing app thing or phone number but the connected phone number isn't in use anymore so i tried using the bing…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,680 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)