Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,368 questions
2 answers
One of the answers was accepted by the question author.
Sole Global Administrator locked out of Microsoft 365 tenant due to MFA / Authenticator issue
I am the sole Global Administrator of a Microsoft 365 Business tenant (fppromeus.onmicrosoft.com), and I am completely locked out due to an MFA / Microsoft Authenticator issue. The administrator account is still visible in the Microsoft Authenticator…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-10-05T12:25:10.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Roy Kanerva
20
Reputation points
edited a comment
2026-10-17T23:12:05.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,310
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Bios doesn't load after entering the Bitlocker Key Code after recovering the code from the Microsoft recovery site. I took a picture of the code and entered exactly as written. I also recorded a video. It responded the code was incorrect. Options?..
I recovered my bitlocker key code from the Microsoft site and entered the number on my laptop. After pressing the enter key it indicates that the number was not correct. I took pictures and video of the code tI got on the Microsoft recovery site to…
Windows for home | Other | Recovery and backup
717 questions
asked
2026-10-13T16:51:27.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lawrence Carter
20
Reputation points
commented
2026-10-17T22:56:24.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
16,800
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Does anyone know definitively if Access comes with a 365 Family subscription?
Online, search results indicate that Access comes with a 365 Family subscription, but trying to find any evidence that Microsoft even has Access any more is tough, let alone see how to qualify for it without paying $180, let alone trying to get any help…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
asked
2026-10-16T21:19:26.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 25%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Thibeault
20
Reputation points
accepted
2026-10-17T22:24:05.3866667+00:00
David Thibeault
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How do I delete a charge on my credit card bill that shows Microsoft 365 that I don't have
I have been trying to get in touch with you, Microsoft. It's been over a year. I need your help now on my Visa Credit Card 7688 (When that credit card was compromised, 4182 was issued) I have been getting billed a charge of $12.50 and then As of May…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-16T22:07:37.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 38%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kathleen M Zanebis
20
Reputation points
answered
2026-10-17T22:03:05.8633333+00:00
Kathleen M Zanebis
20
Reputation points
1 answer
Azure Database for PostgreSQL: Logical Replication Slot Synchronization Issue After HA Deployment
Problem description I am using Azure Database for PostgreSQL flexible server in the Central US region with PostgreSQL 16.15, configured for zone-redundant high availability. I have set up logical replication for a downstream CDC consumer using the…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,085 questions
asked
2026-09-28T18:33:36.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 81%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alex Kutner
0
Reputation points
recommended
2026-10-17T21:46:21.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 63%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Maraiah Kasetti (Wipro Limited)
100
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Unable to select text.
I opened a new document and it won't let me select text
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,933 questions
asked
2026-10-17T20:36:22.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 6%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
llei
45
Reputation points
edited a comment
2026-10-17T21:32:35.6133333+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
How to get Windows Longhorn?
I want to get Windows Longhorn build 4074 to install on a VM to explore, but I don’t know where to find the ISO. Perhaps you can tell me where or link me to a website with the file? Thank you.
Windows for home | Previous Windows versions | Install and upgrade
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Help to find Microsoft Excel 365 technical books with formulas.
Good evening, everyone, I was wondering if you could help me. I’m looking for a technical book on Microsoft Excel 365. I’m trying to refresh some of the things that I learned in a course that I tooked a few decades ago. The course was “Microsoft Excel…
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,548 questions
asked
2026-10-15T21:32:19.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 9%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Hugo Plácido
65
Reputation points
accepted
2026-10-17T21:13:55.5066667+00:00
Hugo Plácido
65
Reputation points
1 answer
One of the answers was accepted by the question author.
I have a new laptop and downloaded the new outlook email and now I am not receiving emails. I also can't send emails. ??
As mentioned above, not receiving emails or sending emails. I have the same network and internet, same email address as my previous laptop. Would the same email address be the problem?? Thanks for any advise.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,337 questions
asked
2026-10-17T17:55:19.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hauca
20
Reputation points
accepted
2026-10-17T20:35:39.6533333+00:00
Robert Hauca
20
Reputation points
1 answer
One of the answers was accepted by the question author.
New CE ignores statistics for LIKE predicates on varchar columns with UTF-8 collations — fixed 9% guess (partially fixed in CE 170, `%x%` still affected, no backport)
SUMMARY For varchar columns using any UTF-8 collation (collation name ending in _UTF8), the modern cardinality estimator (CE model 120 to 160) never consults the histogram or string statistics for LIKE predicates. Every "LIKE 'prefix%'" and…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
793 questions
asked
2026-08-21T14:07:13.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 98%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hubert
20
Reputation points
commented
2026-10-17T20:34:38.23+00:00
Erland Sommarskog
137.7K
Reputation points MVP
Volunteer Moderator
7 answers
One of the answers was accepted by the question author.
Windows 11 Home is too slow (Disk usage always at 100%, CPU also high)
I have a Desktop with a 2.9 GHz processor and 8GB of Ram, so well above the minimum specs for Windows 11. My computer has gradually been getting slower with each windows update (computer started on Windows 10), to the point where after an enforced…
Windows for home | Windows 11 | Performance and system failures
32,785 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Microsoft Entra Workforce Tenant Creation Requires Paid License — Free Test Tenant Options?
Hello Microsoft Entra Support Team and Community, I am developing a multitenant enterprise healthcare SaaS application hosted on Microsoft Azure. I need to validate customer authentication, tenant isolation, role-based authorization, and API access…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-17T06:12:50.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 60%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thipparaboina, Suresh (Cognizant)
20
Reputation points
accepted
2026-10-17T18:49:44.7966667+00:00
Thipparaboina, Suresh (Cognizant)
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to Run a Mail Rule (manually) in New Outlook desktop...?
Can anyone explain why I cannot Run this Mail Rule manually in New Outlook desktop ('Run rule now' is greyed out (unavailable))? I have been in Contact with Support because the Automatic Filtering in New Outlook prevents most of my Rules running…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,337 questions
asked
2026-10-16T09:43:35.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED1%3C/text%3E%3C/svg%3E)
DJBlake-1561
70
Reputation points
commented
2026-10-17T18:48:07.1033333+00:00
Hornblower409
19,160
Reputation points
1 answer
Office 2019
I have installed Office 2019 on Macbook Air but while starting, it says that Microsoft Excel or Word is not activated. I tried many times but it says product key already used whereas I have opened the box and installed the product key by myself. Tried to…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,083 questions
asked
2026-10-17T09:13:06.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 5%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adam Barai
0
Reputation points
recommended
2026-10-17T18:01:25.8466667+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
No longer receiving emails after evite phishing scam
The title sums it up. Got hacked by an evite phishing scam. Changed my password. Now no emails are coming in. Only junk emails
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Old Outlook threads that should probably be locked
In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. Checked for Already Locked 2026-10-17 16:37…
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
168 questions
asked
2026-10-17T16:39:31.71+00:00
Hornblower409
19,160
Reputation points
accepted
2026-10-17T17:07:42.18+00:00
Hornblower409
19,160
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft Authenticator
How does Microsoft Authenticator work on a desktop PC?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-17T16:53:15.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 96%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mike and Emily Gorman
20
Reputation points
accepted
2026-10-17T16:58:45.66+00:00
Mike and Emily Gorman
20
Reputation points
2 answers
horizontal scroll bar issue
when i minimize a word doc, the bottom horizontal scroll bar disappears. the option to keep the scroll bar is already checked in advanced options. what more can I do to keep the scroll bar visible?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,289 questions
asked
2026-09-11T21:07:33.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Toon, Roxanne@CDPH
0
Reputation points
commented
2026-10-17T15:47:26.79+00:00
Charles Kenyon
172K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
BSOD 0x000000C2 (BAD_POOL_CALLER, Arg1 0x99) in msiscsi.sys after installing KB5126657 — triggered by ANY iSCSI activity (no mount required)
Environment: Windows 10 21H2 (ESU), OS build 19044.7807 after KB5126657 (October 13, 2026) msiscsi.sys version 10.0.19041.7802 (delivered by this update, verified in the package payload) Symptoms: Shortly after boot (observed ~71 seconds) or whenever…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How do I TURN OFF OneDrive
My computer says I need to turn OneDrive OFF so that it can be updated. How do I turn it OFF? Not uninstall it.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,450 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)