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Copilot app update unavailable on Samsung Galaxy A12 despite previous app access Hello,

I would like to report what appears to be a compatibility issue affecting the Microsoft Copilot Android app. Device details Device: Samsung Galaxy A12 Operating System: Android 12 Google Play Store version: Current version available for my…

Microsoft Copilot | Other
asked 2026-10-22T00:36:13.84+00:00
David-James Rennie 0 Reputation points
answered 2026-10-22T00:37:28.6266667+00:00

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1 answer

my Azure account affiliation is incorrectly listed as a company that is not mine

I did cooperative work with the company that is incorrectly listed as mine, but I was never paid as a contractor or an employee. It was a project where our two companies worked together. How do I remove that company from my profile and add my actual…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-22T00:34:59.79+00:00
Mike B 0 Reputation points
answered 2026-10-22T00:36:42.8366667+00:00

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Unlocke hacked account seems to be differen account than the one i was tring to get back

I got hacked finally got it unblocked from login in tried to log in with same email it looks like tis a new account as my purchase history is empty and that was untrue as id made purchases this year. how can i get my orginal account that is linked to my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-22T00:17:28.8433333+00:00
Josiah Adorno 0 Reputation points
answered 2026-10-22T00:18:08.1566667+00:00

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1 answer

signed in to Office 365 but can't edit docs

i cannot edit my word docs even though i have paid for a subscription

Microsoft 365 and Office | Word | For home | Other
asked 2026-10-21T23:33:53.0866667+00:00
Joel Tomfohr 0 Reputation points
commented 2026-10-22T00:06:45.1966667+00:00
EmilyS726 280.2K Reputation points Independent Advisor
1 answer

Authenitcator App is asking for an Authication number to sign in

It will not allow me to sign into my back up recovery account. And when I try to sign in, it ask for my code from authenticator app, and I don't even have access to it yet. I don't know what else to do.

Microsoft Security | Microsoft Authenticator
asked 2026-10-21T23:53:58.4166667+00:00
Zhiderious Jones 0 Reputation points
answered 2026-10-21T23:54:37.33+00:00

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1 answer

Azure for Students rejected despite verified GitHub Student Pack

Hello Microsoft Support, I am a university student at Universitas Jenderal Soedirman, Indonesia. My GitHub Student Developer Pack is verified, but Azure for Students signup repeatedly shows: "You're not eligible for an Azure free account." I…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,094 questions
asked 2026-10-21T23:45:22.83+00:00
Ilyas Bayanul Haq 0 Reputation points
answered 2026-10-21T23:45:42.6333333+00:00

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1 answer

Add email account to new device with authenticator

Unable to add my email account to a new device cause I have not completed the process of adding the code to the authenticator app.

Microsoft Security | Microsoft Authenticator
asked 2026-03-12T13:05:45.36+00:00
hello 5 Reputation points
commented 2026-10-21T23:35:18.8466667+00:00
Phil Wolfe 0 Reputation points
1 answer

Title: Static Web Apps: /.auth/logout with the aad provider never returns to the app (end-session request has no client_id or id_token_hint)

Setup Azure Static Web Apps, Standard plan, custom domain. Two providers in staticwebapp.config.json: customOpenIdConnectProviders "customer" (Microsoft Entra External ID / ciamlogin.com), loginParameterNames ["prompt=login"] …

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,506 questions
asked 2026-10-21T23:33:42.9966667+00:00
Gavin Neal 0 Reputation points
answered 2026-10-21T23:34:55.8533333+00:00

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1 answer

Windows Sandbox: supported read-only verification of effective session security settings

How can I verify the effective security controls of a particular Windows Sandbox session created through the packaged wsb CLI, using supported read-only, credential-free interfaces? Installation recorded on October 20, 2026: Windows display version 26H2,…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-21T23:22:24.3066667+00:00
Tony Caringola 0 Reputation points
answered 2026-10-21T23:23:47.1433333+00:00

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1 answer

msaccsafety.com problem

my account was hacked and now recognizes itself as ni*****@msaccsafety.com. this problem has caused me time and money to fix, only to show up again. if a microsoft employee sees this, or anyone who knows a way to tell microsoft to delete this account,…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-21T23:06:50.3166667+00:00
Alex Louks 5 Reputation points
answered 2026-10-21T23:07:07.54+00:00

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1 answer

How to give access to your OneDrive before your death

Can this be done? If a person dies can there be a digital legacy be set up before they die in order to pass an account to someone like your spouse or adult children?

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-10-21T23:03:17.49+00:00
norm phillips 0 Reputation points
answered 2026-10-21T23:03:46.2766667+00:00

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1 answer

Two Azure billing credit-request cases unassigned for nearly two weeks – how to escalate?

I raised a billing support case on 9 October 2026 (2610090030001531) requesting a one-time courtesy credit for unexpected Logic Apps Standard charges on a personal pay-as-you-go learning subscription. It's been unassigned with no contact since, and…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,168 questions
asked 2026-10-21T22:48:37.9433333+00:00
Vijay Moorthy 1 Reputation point
answered 2026-10-21T22:49:38.7733333+00:00

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1 answer

Lost access to Entra External ID in Azure Admin panel after switching domains on account

Our primary administrator account was still set to .onmicrosoft.com. We recently changed it to use our company domain instead (kflintegrations.com). The primary administrator is also the administrator for our Entra External ID domain under the…

Community Center | Not monitored
asked 2026-06-02T18:36:56.7566667+00:00
AdminUser LFKSolutions 0 Reputation points
commented 2026-10-21T22:40:46.32+00:00
AdminUser LFKSolutions 0 Reputation points
1 answer

Trying play Halo on PS5

I am trying to link my account to play Halo on the PS5. The console says there is an error and to contact support. Supports AI tells me to go online. I did it online and was told it was linked but the PS5 says it is not. How do I get on to play?

Windows for home | Other | Gaming
asked 2026-10-21T22:12:28.34+00:00
Steve 0 Reputation points
answered 2026-10-21T22:13:18.9466667+00:00

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1 answer

Call Automation real time transcription fails with TranscriptionFailed 400 subcode 8565 on inbound PSTN calls

Inbound PSTN calls to an ACS phone number (UK geographic, data location UK) are answered with answer_call from the Python SDK azure-communication-callautomation 1.6.0, with TranscriptionOptions transport websocket, locale en-GB, start_transcription true,…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,838 questions
asked 2026-10-21T21:54:50.2666667+00:00
Ravi Namburi 0 Reputation points
answered 2026-10-21T21:55:57.49+00:00

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1 answer

My account was stolen they changed my email and password

Hello I been trying a lot to recover my account I have call Microsoft Support but its just a bot assistant that sends me a website i done that and nothing I been trying to recover my account my whole Microsoft account so i had to create another account i…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-21T21:29:34.35+00:00
E Leon 0 Reputation points
edited the question 2026-10-21T21:30:21.4166667+00:00
E Leon 0 Reputation points
1 answer

For I have an existing case, 7110012335. I want a status on this - it's been TWO weeks now!

I have an existing case, 7110012335. Tomorrow marks two weeks without access to my Microsoft 365 applications. I have already provided diagnostics and sent follow-up requests for status. I need the case reviewed and escalated, and I would like a support…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-21T20:51:00.43+00:00
John Banas 0 Reputation points
answered 2026-10-21T20:51:37.32+00:00

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1 answer

Repeated attempts to hack my account

On a daily basis I'm getting repeated attempts to hack my account. I have changed my email account and passwords several times. It keeps happing several times a day.

Microsoft Security | Microsoft Authenticator
asked 2026-10-21T20:41:26.7033333+00:00
Ray DeLeon 0 Reputation points
answered 2026-10-21T20:42:23.2533333+00:00

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1 answer

Whiteboard

I missed the notification to pull the whiteboard files off the app before it closed. Is there a chance to still do this or reopen the app

Microsoft 365 and Office | Other
asked 2026-10-21T19:56:14.7533333+00:00
Steven Burkhardt 0 Reputation points
answered 2026-10-21T19:57:05.15+00:00

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1 answer

Can't delete a SPAM email

I received an email that I can't delete without it locking up my computer and I have to quickly unplug my computer When I plug it back in, it's still there. I've tried everything to remove it and it's still there. How can I get rid of it? It's from…

Windows for home | Other | Email and communications
asked 2026-10-21T16:20:31.61+00:00
Elaine Bigot 0 Reputation points
commented 2026-10-21T19:51:24.46+00:00
Laura Skinner 0 Reputation points