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My (different) microsoft account doesn't recognize my email adress.

My microsoft account, which isn't this one, doesn't let me sign-in in it because it doesn't recognize my email. I know I typed it right. I tried recovering it, but with no succes, since the support page has been really unhelpful. I don't know how else…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-04T10:28:22.3166667+00:00
Mitya 0 Reputation points
edited the question 2026-11-04T10:30:53.3066667+00:00
Mitya 0 Reputation points
1 answer

Keep getting locked out of outlook

I manage an email account for my role as secretary to a croquet club and set up outlook on my personal phone so I could respond to club emails. All was fine until a month ago when I started to get locked out and had to constantly verify. this has now…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-04T00:14:57.9066667+00:00
Sandy Moore 0 Reputation points
answered 2026-11-04T00:17:12.3466667+00:00

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1 answer

My sons account has been hijacked.

My sons Microsoft account has been hijacked. To reset the code is send to a different account, which we do not know.How to gain back control? I tried the Microsoft website, but the email I received back states, that we have not enough details.A full…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-03T10:11:00.1133333+00:00
Philipp Straehl 0 Reputation points
answered 2026-11-03T10:11:21.3966667+00:00

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1 answer

My account got hacked and they changed the email address so whenever I try to login that email address it will say "this account is not found or not recognized" PLEASE HELP I WANT MY MINECRAFT ACCOUNT BACK T T

If you want my details on that account please ask away. They changed it look :(

Microsoft Security | Microsoft Identity Manager
asked 2026-11-01T04:55:47.9633333+00:00
kizahito 0 Reputation points
edited the question 2026-11-01T05:08:39.3966667+00:00
kizahito 0 Reputation points
1 answer

How to secure microsoft hackers attempts tag: hackers

I keep getting codes for login in my email. I have a PC with the latest Microsoft Windows. How do I secure my account further?

Microsoft Security | Microsoft Identity Manager
asked 2026-10-29T15:15:53.7+00:00
Nettiebear 0 Reputation points
answered 2026-10-29T15:17:28.2066667+00:00

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1 answer

How do I find a lost Bitlocker key?

I bought a new HP laptop that is defective. They want to replace the motherboard but I don't want to lose my data. I do not know my Bitlocker Key. How can I find it?

Microsoft Security | Microsoft Identity Manager
asked 2025-12-16T15:52:42.44+00:00
Iara Kendrick 5 Reputation points
answered 2026-10-27T09:28:26.9466667+00:00
Joginder Singh 0 Reputation points
1 answer One of the answers was accepted by the question author.

Verify Popup Is Legitimate

I was just asked in a popup in the edge browser to verify the email address and phone number listed on the screen to update my Microsoft profile. I clicked the option OK. Is this a legitimate popup on the windows browser?

Microsoft Security | Microsoft Identity Manager
asked 2026-10-27T01:49:02.02+00:00
Donald Myers 20 Reputation points
accepted 2026-10-27T01:54:59.7733333+00:00
Donald Myers 20 Reputation points
4 answers

MIM 2016 SP3 - Sync rules issues

I have upgraded Microsoft Identity Manager 2016 to the newly released SP3 (4.7.6.0). I've managed to upgrade both Synchronization Service and Portal (now using SharePoint Subscription Edition). I have a management agent using the built in SQL Server.…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-27T15:17:35.8633333+00:00
Andreas Lindholm 10 Reputation points
commented 2026-10-26T19:41:10.5833333+00:00
Bruce Moore 0 Reputation points
0 answers

Hacked accout

Last week my sons account was hacked, I received an email telling me that his username had been changed, then it changed again 1 minute later, then my email address was removed and my telephone number was also removed. I filled in the form with all of…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-24T13:11:14.56+00:00
Hugh Owen 5 Reputation points
commented 2026-10-24T15:04:04.48+00:00
Emilis Bernatavicius 0 Reputation points
1 answer

My email was hacked, I changed the password, but I am not receiving emails.

Hello, My email was hacked and it forwarded a document to all of my contacts. I did not know I had sent anything until my husband asked what was the document I was sending. I immediately changed my password. Since then, I have not received a single…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-24T12:48:55.8233333+00:00
Nadia R 0 Reputation points
answered 2026-10-24T12:49:09.7233333+00:00

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0 answers

Email shows on xbox security details but can't select it as primary

I have added a new email address to the security details on my microsoft account but it does not show when I choose "manage how I sign in" and I can't select it as my primary email to login with. It just keeps showing me my old email address…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-24T10:27:31.6533333+00:00
Gary Cartwright 0 Reputation points
0 answers

Microsoft account Hacked.

I cannot log in to my Microsoft account using my email because it says that my account does not exist. I am still signed into the same account on my computer but in windows it says that my name is Jenny Henkes, which is not my name. I have also been…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-23T15:11:16.62+00:00
Zac Goodliffe 5 Reputation points
edited the question 2026-10-23T19:58:55.14+00:00
Zac Goodliffe 5 Reputation points
1 answer

Access App that was forced on me

Downloaded ap SAys put in code on PC There is no code

Microsoft Security | Microsoft Identity Manager
asked 2026-10-23T16:41:50.15+00:00
Nance Harris 0 Reputation points
answered 2026-10-23T16:45:05.27+00:00

AI answer

1 answer

My Microsoft account was hacked and primary email/security info was changed

My Microsoft account was compromised. The attacker managed to change the primary email address (alias) and removed all my security information. Because the security info and email address were completely modified, standard recovery options and the…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-22T21:02:53.4966667+00:00
F D 0 Reputation points
answered 2026-10-22T21:09:01.6633333+00:00
Carlos Rodriguez 570 Reputation points Volunteer Moderator
0 answers

Account compromised

I'm emailing here accessed via my son's account, as cannot access my personal Microsoft account. When I try to log in, a completely unknown email address showing as fi*****@uberip.com comes up for any confirmation codes to be sent to. I've tried the…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-22T14:21:52.89+00:00
Joseph 0 Reputation points
commented 2026-10-22T14:25:00.9+00:00
Joseph 0 Reputation points
1 answer

msaccsafety.com problem

my account was hacked and now recognizes itself as ni*****@msaccsafety.com. this problem has caused me time and money to fix, only to show up again. if a microsoft employee sees this, or anyone who knows a way to tell microsoft to delete this account,…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-21T23:06:50.3166667+00:00
Alex Louks 0 Reputation points
answered 2026-10-21T23:07:07.54+00:00

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2 answers

Account was hacked, mail was changed. What do I do?

So the account i had on my current mail was hacked and was changed. What do I do? Can I recover it?

Microsoft Security | Microsoft Identity Manager
asked 2026-10-21T11:52:25.45+00:00
Z 0 Reputation points
answered 2026-10-21T12:08:14.6333333+00:00
Marcin Policht 112.4K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to get old phone number removed

I tried signing in to my account this morning. I entered my email address to receive a code but didn't receive one. I clicked on send a code to my phone but it's showing my old number, not the one that is listed on my account details page. How do i get…

Microsoft Security | Microsoft Identity Manager
asked 2025-12-04T15:01:16.9033333+00:00
Vicki Sterling 25 Reputation points
commented 2026-10-20T19:56:38.41+00:00
Terry Costen 0 Reputation points
0 answers

I got hacked and no longer own minecraft

I've been using minecraft for about like 10ish years and got hacked and now my microsoft account that I used for minecraft no longer in linked to microsoft and my other email doesnt have minecraft. My old username is crazyferrett69. What should I do?

Microsoft Security | Microsoft Identity Manager
asked 2026-10-19T16:04:56.27+00:00
Wyatt Friend 0 Reputation points
1 answer

Account Safety Escalation Notification Keeps Closing My Request

I have provided detailed information in an attempt to recovery my hacked account. Account Safety Escalation Notification continues to close the request with tersely worded message. The email address associated with my hacked one drive account is both…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-19T13:13:31.61+00:00
Shaundrea Watkins 0 Reputation points
answered 2026-10-19T13:14:32.1266667+00:00

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