Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
1 answer
Can the Azure Communication Services Calling SDK for Windows be redistributed inside a commercial desktop application?
Hello, We develop a Windows live video production application and want to let our customers join Microsoft Teams meetings through Azure Communication Services Teams interoperability, using the NuGet package Azure.Communication.Calling.WindowsClient…
Azure Communication Services
asked
2026-11-06T00:28:26.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 40%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYF%3C/text%3E%3C/svg%3E)
Yeuri Fernando Rivera Montero
0
Reputation points
answered
2026-11-06T00:30:07.2066667+00:00
AI answer
0 answers
Azure Communication Services SMS: does a UK-registered sender deliver to Channel Islands (Jersey/Guernsey) mobile numbers?
We plan to use Azure Communication Services for one-way outbound SMS (login links) to mobile numbers that are mostly UK but include a substantial number in the Channel Islands. The Channel Islands are not served by UK mobile carriers. The networks there…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 38%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
1 answer
Communication Services: Assistance with activating dynamic alphanumeric sender ID in Germany — Issue with feature availability and portal settings
Problembeschreibung I am seeking help regarding the activation of the dynamic alphanumeric sender ID for SMS messages sent from my Azure Communication Services resource in Germany. Despite submitting a request and providing all necessary details, the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-11-03T09:37:24.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
Oliver Scholz
0
Reputation points
answered
2026-11-03T11:37:20.47+00:00
Hemant Bharadwaj
340
Reputation points Microsoft Employee
1 answer
ACS retirement cutoff: ACS resource created Oct 26, 2026 — how can a critical-need phone-number exception be reviewed?
We are a small primary care clinic running our HIPAA-covered AI tools in our own Azure subscription under the Microsoft BAA (pay-as-you-go subscription opened October 24, 2026). Our Communication Services resource was created on October 26, 2026 — three…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-29T16:33:42.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 72%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Girish Oli
0
Reputation points
answered
2026-10-29T16:35:04+00:00
AI answer
2 answers
Why is Azure Communication Service Being Retired?
Why is Azure Communication Service being retired? It’s a great service and we just switched all our applications to using it to avoid using Exchange because it was not reliable or as easily configurable.
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-27T22:12:53.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Admin Jordan Brenier
0
Reputation points
answered
2026-10-29T16:33:50.2066667+00:00
AI answer
1 answer
Calling SDK crashes on versions 2.14.0 and higher, BLOCKING users from call recording and other features. Native SIGSEGV in libACSCallingShared.so
Service Azure Communication Services Calling SDK for Android (com.azure.android:azure-communication-calling), Teams interop with a Microsoft 365 user (TeamsCallAgent). Scenario Our Android app makes 1:1 Teams calls with outgoing video. We need to upgrade…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-22T07:46:19.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Razvan Paun
5
Reputation points
answered
2026-10-29T08:37:29.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 81%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOH%3C/text%3E%3C/svg%3E)
Oleksandr Hulak
25
Reputation points
2 answers
ACS size limit
i need to increase ACS limit from 10 to 30mb. how can i achieve this? custom domain, not azure managed - can i configure this myself?
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-27T10:31:20.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 85%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Neil Graham
0
Reputation points
edited an answer
2026-10-27T11:29:09.7866667+00:00
TP
165.1K
Reputation points
Volunteer Moderator
1 answer
How to display IVR context variables to customer service representatives as soon as they pick up the call.
I am building a Dynamics 365 Contact Center. I have build on copilot studio an IVR that passes 4 variables to my workstream, the variables have been added to the workstream correctly as text variables. The phone call needs to go first to a first line…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-27T11:11:28.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Aymen Tiouiri
0
Reputation points
edited the question
2026-10-27T11:15:53.3666667+00:00
Aymen Tiouiri
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Azure Communication Services DKIM targets do not exist in azurecomm.net DNS
We are configuring a verified custom domain for Azure Communication Services Email. Resource: events-email-communication-service Custom domain: oneavstream.cz The domain is successfully verified and the SPF record is already configured. The Azure portal…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-26T12:52:42.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 14.000000000000002%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lukáš Volf
25
Reputation points
accepted
2026-10-27T08:24:46.7766667+00:00
Lukáš Volf
25
Reputation points
1 answer
Do we have ACS PSTN/telephony enabled for Saudi Arabia?
We have developed a healthcare application for users in Saudi Arabia. we need application to initiate normal PSTN calls to Saudi mobile and landline(+966). Patients must not need Microsoft teams or any application to receive the call. does Microsoft…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-27T07:00:09.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 36%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
BaliChakra, Ashwini EX1
0
Reputation points
answered
2026-10-27T07:02:00.8933333+00:00
AI answer
1 answer
Email setup issues About Azure Communication Services
When using the email service in ACS, what should the configuration on the sending mailbox side be like? Are there any requirements for the protocol and authentication method used?
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Teams Phone Extensibility (TPE) - Clarification on Resource Account, ACS Association, and Consent Flow
Hi there, We're implementing a customer-developed TPE application using Azure Communication Services and Call Automation SDK, rather than deploying a third-party CCaaS solution. We are referring to the latest Microsoft documentation, including the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
1 answer
Call Automation real time transcription fails with TranscriptionFailed 400 subcode 8565 on inbound PSTN calls
Inbound PSTN calls to an ACS phone number (UK geographic, data location UK) are answered with answer_call from the Python SDK azure-communication-callautomation 1.6.0, with TranscriptionOptions transport websocket, locale en-GB, start_transcription true,…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-21T21:54:50.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ravi Namburi
0
Reputation points
answered
2026-10-21T21:55:57.49+00:00
AI answer
1 answer
ACS WhatsApp WABA Tier 0 — Need BSP Escalation Without Paid Azure Support Plan
We operate CloudVendo, a SaaS platform using ACS Advanced Messaging for WhatsApp. Our Meta Business Portfolio was successfully verified on October 17, 2026, and our WhatsApp display name is approved. However, our WABA remains at TIER_0 with a 250…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-20T15:37:40.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 8%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CloudVendo
0
Reputation points
answered
2026-10-20T15:39:17.1466667+00:00
AI answer
1 answer
ACS retirement (2028-09-30): Is joining Teams meetings as a Teams user (getTokenForTeamsUser + TeamsCallAgent) on iOS/Android still supported?
We provide a mobile app (iOS/Android) that joins Microsoft Teams meetings from a meeting link using the ACS Calling SDK. After reading the Retirement and breaking changes guide, we would like Microsoft to confirm whether our implementation remains…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
2 answers
ACS Email: DKIM signature does not cover List-Unsubscribe / List-Unsubscribe-Post, so RFC 8058 one-click unsubscribe is never eligible
We send marketing newsletters through Azure Communication Services Email (SMTP relay smtp.azurecomm.net:587, customer-managed domain; Domain, SPF, DKIM and DKIM2 all Verified; DMARC p=reject). Each message carries the RFC 8058 headers: List-Unsubscribe:…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-09-07T19:38:24.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 8%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hugo Lorenzo Mato
5
Reputation points
commented
2026-10-16T23:31:01.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 84%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LEF
0
Reputation points
1 answer
Communication Services: Email DKIM Verification Stuck — Ongoing Issue
Have posted this here already and saw a response that an engineer will need to look at it, but heard nothing more. This is still an issue Problem description I am experiencing an issue where the DKIM verification for my custom domain in Azure…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-14T15:26:45.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 44%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK0%3C/text%3E%3C/svg%3E)
KevinMarsh-0076
0
Reputation points
answered
2026-10-15T12:10:19.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Salamat Shah
990
Reputation points MVP
1 answer
Azure Communication Services Calling SDK: post-2028 support for custom clients using Teams identities
We are using Azure Communication Services Calling SDK in a custom web application with Microsoft Teams identities. Our flow is: User signs in with MSAL / Microsoft Entra ID using their Teams account. We exchange the Entra ID token for an ACS token for…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-01T14:50:32.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 71%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Andrea Vincentini
5
Reputation points
commented
2026-10-14T04:47:15.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
チン・ドゥク タム
20
Reputation points
1 answer
Teams meeting captions in the Azure Communication Services Calling SDK: general availability timeline
We are building a Teams meeting assistant on the Azure Communication Services web Calling SDK (@azure/communication-calling 1.46.1). It joins a Teams meeting as an ACS user and uses the Teams captions feature (call.feature(Features.Captions)), which the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-13T14:58:35.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 13%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Standup Assistant
0
Reputation points
answered
2026-10-13T15:19:24.01+00:00
Rukshan edirisinghe
2,365
Reputation points
1 answer
GPT-Live with ACS demo?
Hi everyone, Has anyone successfully implemented GPT-Live with Azure Communication Services (ACS) in full duplex mode? With the Realtime API, we have clear events that help us handle things like user interruptions / barge-in and stopping the assistant…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,839 questions
asked
2026-10-07T08:07:10.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rahul Patil
0
Reputation points
commented
2026-10-12T11:43:29.2033333+00:00
Rahul Patil
0
Reputation points