3,872 questions
1 answer
emails being sent to me ar blocked and rejected
Emails from a client are being rejected. What can I do? Is it my email address or his that is the issue?
Windows for home | Other | Email and communications
asked
2026-11-06T20:19:03.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dorene Butler
0
Reputation points
edited an answer
2026-11-06T21:21:23.7266667+00:00
GTS-NJ
1,245
Reputation points
Volunteer Moderator
2 answers
Microsoft 365 Business tenant lockout
This is a Microsoft 365 Business tenant lockout. The only Global Administrator cannot sign in, self-service verification has failed, and there is no other administrator. Please open a service request and transfer it to the Microsoft 365 Data Protection…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,216 questions
asked
2026-11-06T20:33:35.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 85%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brian Rollins
0
Reputation points
answered
2026-11-06T21:21:11.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Deogratias
85
Reputation points
Independent Advisor
2 answers
help with my subscription
I have a new computer and I'd like to add it to my account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,734 questions
asked
2026-11-06T19:14:05.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Al Reynolds
0
Reputation points
answered
2026-11-06T21:20:37.5066667+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
Automatic AD Account Lockouts
A domain service account is being automatically locked out at seemingly random intervals. When checking event viewer log 4625, the caller computer name and associated IP address are the domain controller. I have checked other event IDs like 4740, 4771,…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-11-06T21:02:37.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 1%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Ethan McConihe
0
Reputation points
answered
2026-11-06T21:19:08.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.5K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Account holder deceased
How do i delete the account of a relative who is deceased
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
asked
2026-05-27T12:14:52.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
maureen gibling
20
Reputation points
recommended
2026-11-06T21:16:33.3+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
Refund for Microsoft 365
I need to get a refund on my Microsoft 365. I am no longer allowed to use the card that is has been charged to. I can give you a new card number. Thank you
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,703 questions
asked
2026-11-06T20:41:01.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 96%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brooke Clearwater
0
Reputation points
edited an answer
2026-11-06T21:15:50.3+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
How to access a deceased persons computer (windows 11) without the pin or password?
My son has passed away and while I have his PC, I do not have his passwords or pin. I want to access his contacts and files.
Windows for home | Windows 11 | Accounts, profiles, and login
10,491 questions
asked
2025-09-03T17:41:59.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 77%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
B. King
0
Reputation points
recommended
2026-11-06T21:14:59.8133333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Trouble accessing a website
I cannot suddenly access a website. I keep a specific error code..You have encountered an error please contact CentralSquare Your support ID is: 10364057429205928825. The website is functioning as other people can access
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,697 questions
asked
2026-11-06T17:24:16.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 27%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Charlotte Raschke
0
Reputation points
commented
2026-11-06T21:14:25.4033333+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
my outlook is deemed unlicenced despite having a current subscription
went to log in and the outlook states i am using an unlicenced product. I have a current subscription . i can not reply or forward any emails. If i install a new version will it override my existing emails and will they all be lost ?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,092 questions
asked
2026-11-06T21:10:42.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Diana Buzzo
0
Reputation points
answered
2026-11-06T21:11:40.7766667+00:00
AI answer
1 answer
Transferring MIcrosoft 365 to new device
How do I transfer my Microsoft 365 subscription to a new computer?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,056 questions
asked
2026-11-06T21:01:31.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 27%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Susan Scollay
0
Reputation points
edited an answer
2026-11-06T21:10:49.0666667+00:00
Marcin Policht
112.5K
Reputation points MVP
Volunteer Moderator
2 answers
Have i been hacked?
i was trying to play minecraft, it told me to re-sign in. I entered my information and it says that "This username has been turned-off for sign in. Try a different one or find the account this username is assiciated with" i tried again to…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-06T19:45:57.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
NHQZ9SN0015262D58D7600 LAPTOP
0
Reputation points
edited the question
2026-11-06T21:10:39.17+00:00
EmilyS_726
34,015
Reputation points
Volunteer Moderator
4 answers
WUDFRd Driver Failure (0xC0000365) causing UI screen freezes?
Hi everyone, For the past few days, my system has been experiencing persistent screen micro-stutters and UI freezes (display locks up, but background audio and mouse cursor continue working). In Event Viewer, I consistently get the following error…
Windows for home | Windows 11 | Performance and system failures
32,745 questions
asked
2026-10-31T18:02:24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 39%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sara Kov
0
Reputation points
answered
2026-11-06T21:09:37.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
86,810
Reputation points
Independent Advisor
1 answer
Error in logging in in my Surface pro
Hi Can you please help me solve the problem. I cant log in because the system fails to upload.
Surface | Surface Pro | Install and update
3,422 questions
asked
2026-11-06T21:08:54.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Turki Ali Omar
0
Reputation points
answered
2026-11-06T21:09:16.2533333+00:00
AI answer
1 answer
Outside Emails being blocked
I'm sending emails to my daughter's school as I have for years. All of a sudden, 2 of the 5 people on the email who are trying to respond to me are being blocked. I've checked the blocked senders, mail forwarding.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,606 questions
asked
2026-11-06T20:14:23.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 69%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Amber Vaccaro
0
Reputation points
commented
2026-11-06T21:08:59.4466667+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
Conta Microsoft invadida e endereço Hotmail não encontrado
Olá, equipe de suporte Microsoft. Recentemente perdi completamente o acesso à conta. Ao tentar entrar, recebo a mensagem de que o endereço não existe mais. Já tentei utilizar o assistente de recuperação da Microsoft, mas ele também não reconhece o…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,606 questions
asked
2026-11-06T19:42:28.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 6%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Erivelton Saraiva
0
Reputation points
commented
2026-11-06T21:08:44.59+00:00
Jonathan Deives
83,490
Reputation points
Independent Advisor
2 answers
How do I access an account of someone deceased
What is the process to gain access to an account held by someone recenlty deceased to enable access to their laptop and enable admin tasks to be completed - such as account closures? Thanks
Windows for home | Windows 11 | Accounts, profiles, and login
10,491 questions
asked
2025-11-06T20:36:49.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Gareth Pulman
5
Reputation points
recommended
2026-11-06T21:08:38.73+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Need refund to change deceased Microsoft 365 User
Need refund to change deceased Microsoft 365 User to a live user
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
asked
2026-11-06T19:43:29.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 13%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Elizabeth Robinson
0
Reputation points
answered
2026-11-06T21:08:22.85+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
3 answers
How to teach users how to use OneDrive?
Most of my users shut it off, and honestly I encourage them to do that when they never took more than 5 minutes to try and learn how it works. There is a like a bunch of 20 minute Youtube videos that show how do the basics with it. I share them, I walk…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,153 questions
asked
2026-11-06T18:29:05.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 4%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAI%3C/text%3E%3C/svg%3E)
Am i confused?
0
Reputation points
answered
2026-11-06T21:07:42.4266667+00:00
Bulldog
5,510
Reputation points
3 answers
the "replace" and "replace all" option is not not working WORD
I go to HOME--> Find--> and Replace, but the "replace" and "replace all" functions cannot be highlighted and are therefore not working. How do I fix this?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,290 questions
asked
2026-11-06T20:09:08.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 49%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anne Marie Lasoski
0
Reputation points
answered
2026-11-06T21:06:52.9433333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Can’t find how to request refund for Microsoft 365
I forgot to cancel a freee trial and was charged $199.99. I received an email telling me that if I request a cancellation and refund within 30 days, that I would be refunded. I cancelled the subscription but I cannot find how to request a refund. I’ve…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,703 questions
asked
2026-11-06T20:39:43.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Philip DeHart
0
Reputation points
answered
2026-11-06T21:03:28.3366667+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator