5,887 questions
3 answers
Unable to get File History backup to work with my USB device
I can't get the Windows File History backup (part of the Control Panel) to work with my USB disk drive. I can't "Turn on" file history. There's quite a lot of background to this, but I don't know what information may be relevant and what isn't.
Windows for home | Windows 11 | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 32%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Can't open files backed up to an external hard drive.
Using Backup (Windows7) to an external hard drive. However I can't open the files. On trying I get the following message " Any suggestions as how to resolve this problem.
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-07T00:41:56.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roger Downing
0
Reputation points
commented
2026-11-07T09:58:17.4366667+00:00
Roger Downing
0
Reputation points
1 answer
Windows se desactiva y archivos dañados
Hola, tengo una lap reacondicionada y desde hace un tiempo he tenido varios problemas con Windows 11 Pro. Al principio todo funcionaba bien y Windows aparecía activado, pero después dejó de estarlo. Restablecí la laptop de fábrica y se activó…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
2 answers
Have i been hacked?
i was trying to play minecraft, it told me to re-sign in. I entered my information and it says that "This username has been turned-off for sign in. Try a different one or find the account this username is assiciated with" i tried again to…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-06T19:45:57.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
NHQZ9SN0015262D58D7600 LAPTOP
0
Reputation points
edited the question
2026-11-06T21:10:39.17+00:00
EmilyS_726
34,015
Reputation points
Volunteer Moderator
2 answers
usb not detected during recovery drive creation
while creating a recovery drive the USB drive was not detected.
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-03T22:03:49.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 80%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Moore
0
Reputation points
commented
2026-11-06T13:12:13.0966667+00:00
Francisco Montilla
31,825
Reputation points
Independent Advisor
2 answers
How to access bitlocker recovery passkey for my dell laptop
My laptop motherboard is fault but need to access my data through another laptop
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-06T09:23:27.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Stariko Nyamori
0
Reputation points
answered
2026-11-06T09:56:05.8+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
2 answers
Locked behind bitlocker recovery can’t reinstall windows
My brother gave me his pc since he was moving away so I reset it fully but now I’m stuck behind bitlocker recovery(it’s a hp pavilion x360 m) by the way so the only option was for me to reinstall windows using a usb drive and I tried to reinstall it but…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-06T02:26:56.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 84%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Micah Redd
0
Reputation points
answered
2026-11-06T03:04:14.43+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
2 answers
How to recover hacked account
Hello, I got emails about a minecraft launcher being added to my acount, a new email added to my account. and finally my account and phone number being removed from my account. is there a way i can recover my account? whenever i try to do any of the…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-05T23:19:57.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 75%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yoran Siebers
0
Reputation points
answered
2026-11-05T23:54:57.2166667+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
2 answers
BITLOCKER RECOVERY
What is my bitlocker key? I went to update my email address because I have no access to my old email. However, now I can't get access to my computer because I can't get past the bitlocker recovery screen.
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-05T23:09:13.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Morgan McFadden
0
Reputation points
answered
2026-11-05T23:46:17.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,660
Reputation points
Independent Advisor
2 answers
Bitlocker missing ID
my driver closed by bitlocker meanwhile the ID in my account different than the Id showing in the driver and its the only Microsoft account i have any idea how i can found thi Id
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-05T22:02:00.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shoes Hub
0
Reputation points
answered
2026-11-05T23:01:50.3533333+00:00
Manoel Barros
23,275
Reputation points
Independent Advisor
1 answer
Windows 11 Pro activation issues, system corruption,
Hello, I'm experiencing several problems with Windows 11 Pro on my Dell Latitude 7420, and I would like to understand whether they could be related When I first received the laptop, Windows 11 Pro was installed and activated, and everything seemed to…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-05T19:38:26.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
Yabri
0
Reputation points
answered
2026-11-05T22:35:42.1333333+00:00
Matthew J. Moore
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Need SHA-256 for 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso
Need SHA-256 for 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso Would prefer .9711 iso download link & hash if available. For in-place Win11 reset while keeping apps & info
Windows for home | Windows 11 | Recovery and backup
5,887 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Trying to create a recovery file onto a USB but recovery program does not find USB stick
I am trying to create a Recovery Drive onto a clean, formatted, 68GB USB stick that Windows 11 can clearly see in File Explorer, but Recovery fails to find it. I have tried all of the USB ports on my Dell Tower with 3 different USB sticks to no avail.…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2025-12-08T17:10:17.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 92%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nige Platt
55
Reputation points
commented
2026-11-05T17:58:56.4233333+00:00
John Moore
0
Reputation points
2 answers
One Drive has complicated what used to be easy to accomplish.
ONe drive has given me a problem since it was introduced. I only use my HP laptop to handle embroidery files in a program called EMBIRD. I have used EMBIRD for over 15 years and I know it well. One drive messed up all my carefully cataloged files,…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-10-28T19:03:24.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 27%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Judy McDermott
0
Reputation points
commented
2026-11-05T07:47:59.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,145
Reputation points Microsoft External Staff
Moderator
1 answer
recovery files
how do i enter recovery command in command prompt, something when i entered it . Should i leave cmd. exe
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-04T16:10:42.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Fernand Fortin
0
Reputation points
edited an answer
2026-11-05T02:19:48.65+00:00
Airbus A350
8,310
Reputation points
Volunteer Moderator
3 answers
Ekstern drev og stifinder
Min 9 mdr. gamle HP Win 11 PC kan pludselig IKKE FINDE mit eksterne drev - Samsung Portable SSD T7 - det har jeg aldrig haft problemer med, efter seneste Win opdatering. Svar udbedes ? Iøvrigt kan jeg heller ikke se min STIFINDER, efter seneste Win…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-02T20:35:46.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
Flemming Holgersson
0
Reputation points
commented
2026-11-04T23:24:20.0433333+00:00
Jeronimo Fuerte
48,530
Reputation points
Independent Advisor
3 answers
i am not able to reset my laptop
when it time for the laptop to reset it give a blue box with not able to reset
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-02T16:52:12.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 17%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Norman Williams
0
Reputation points
answered
2026-11-04T08:46:29.4333333+00:00
Kapil Arya
38,701
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Cloud Recovery
What does error code OxO1900224 mean? I am trying to cloud recover, and I get this error code.
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-04T08:33:23.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 66%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Girvan
20
Reputation points
accepted
2026-11-04T08:35:21.89+00:00
David Girvan
20
Reputation points
2 answers
Bitlocker recovery key I don't have it HP Spectre laptop
I was gifted a HP Spectre laptop and was told to factory reset it by the original owner and it keeps telling me to input the bitlocker recovery key which I don't have
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2026-11-04T01:14:37.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 73%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dusty Hall
0
Reputation points
answered
2026-11-04T01:46:34.08+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
4 answers
reset computer to factory
how do you reset computer to factory specs and leave files on computer
Windows for home | Windows 11 | Recovery and backup
5,887 questions
asked
2025-12-08T23:25:27.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mary Elam
5
Reputation points
commented
2026-11-03T07:59:22.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,890
Reputation points
Volunteer Moderator