10,488 questions
2 answers
Log in issues
My pin and the reset pin are disabled. The password that I recorded is also not working. How can I get into my computer?
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-11-06T15:36:15.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 26%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Garrett Power
0
Reputation points
commented
2026-11-06T17:17:02.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 77%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ron Ryan Arambulo
330
Reputation points
Independent Advisor
0 answers
how can i recver a deleted account that i didn't delete when the gmails that it was logged in are random
i had my account with minecraft premium and someone deleted it and now it's on some random gmails with my username in the gmails
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-06T15:05:29.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tadek Lamperski
0
Reputation points
2 answers
problem changing my phone number
i'm trying to change my phone because a 9 is missing the number was registered a long time ago and this number I think was not even used and now I type the correct number to send messages and the error saying that the number is in use, it can help me
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-06T14:37:28.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
wercely duarte de sousa
0
Reputation points
answered
2026-11-06T14:50:36.3066667+00:00
wercely duarte de sousa
0
Reputation points
2 answers
orphaned passkeys
How can i find any orphaned passkeys? I am trying to log into a site and it is asking for a passkey that I dont have, hoping maybe it is just orphaned.
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-06T13:47:10.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Todd Klein
0
Reputation points
answered
2026-11-06T14:22:28.4133333+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
4 answers
How can I change which MS account my computer logs in to?
At the most Windows update, my stand alone computer switched to my wife's profile. There is no solution on the computer and no way to swap the accounts and no way to remove an account.
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-04T22:24:22.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michael Walls
0
Reputation points
commented
2026-11-06T13:23:34.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
30,320
Reputation points Microsoft External Staff
Moderator
2 answers
I can't recover my account that I've barely used
I few years back, I made an account just to download a game, and I haven't use the account for anything else aside from that. I also do not have access to the device I made that account anymore, and I haven't logged into that account in any of my current…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-04T18:17:51.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 33%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rody Kwong
0
Reputation points
commented
2026-11-06T13:01:38.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Account locked
As the title said my new microsoft account (not even 1 week in) got locked and can't recover due to a very questionable ability to resolve problem of microsoft support For those who think I may do something wrong with the newly created account all I…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 53%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
Microsoft keeps asking me to enter a code each time I log in
For some reason, each time I power on my laptop for use, microsoft keeps asking me to verify my identity with a code texted to my phone. I used to be able to just type in my password, but now I have to reach for my phone every time I use my laptop. How…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-10-30T23:15:56.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 41%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Izzy
0
Reputation points
commented
2026-11-06T09:23:54.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 1%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jasmeen Kaur
0
Reputation points
2 answers
windows 11 on microsoft - asking me to constantly sign into my saved apps and sites that are saved
Windows 11 on Microsoft laptop keeps asking me to login to all my apps and saved sites. Why??? I ask to remember me, and it doesn't do it anymore. Been happening for 2 months and its exhausting to keep adding my username always at my saved sites. Then…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-06T02:20:04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Maureen Huber
0
Reputation points
answered
2026-11-06T08:45:00.7966667+00:00
Lychee-Ng
30,320
Reputation points Microsoft External Staff
Moderator
2 answers
How to change primary email address with existing gmail account
I am trying to change my primary email address but when I try to add my existing gmail email, it tells me it already exists. How do I complete this since I am getting rid of the comcast router.
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T15:25:10.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 15%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brian Rang
0
Reputation points
answered
2026-11-06T04:44:09.97+00:00
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
2 answers
How to unlock keyboard at log-in PIN
Why is my keyboard is locked when typing PIN when I try to log into my computer?
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-06T01:11:19.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 68%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Clarissa Helliwell
0
Reputation points
answered
2026-11-06T02:21:20.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.5K
Reputation points
Independent Advisor
1 answer
Account recovery
Hello i'm unable to log back into my laptop, because since i've updated the BIOs it wants me to set up a new PIN for which i need the email that i used to sign up into the laptop for. The problem is that I've only used this email to set up my laptops and…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 54%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
add tax exempt
Hello, I am upgrading my new work laptop to Windows 11 PRO and need to have our tax exempt status applied before I can complete the order. Cant find an easy way do contact anyone.
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T18:19:03.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 87%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Moliterno
0
Reputation points
answered
2026-11-06T01:26:56.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,895
Reputation points Microsoft External Staff
Moderator
1 answer
Default. weird account
there is a weird account called Default. please help
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T22:55:12.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 64%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOW%3C/text%3E%3C/svg%3E)
Oscar Wood
0
Reputation points
answered
2026-11-05T23:40:38.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,870
Reputation points
Independent Advisor
6 answers
Windows 11: Reinstall breaks Microsoft account sign‑in (OneDrive, Store, Feedback etc.)
I have a serious authentication problem on a newly installed Windows system that makes the laptop almost unusable. This is a clean, recent Windows installation (not an upgrade). There is effectively no update history to roll back to. I can only sign in…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2025-12-12T12:36:44.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Stefan Ganev
0
Reputation points
answered
2026-11-05T21:54:12.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Willi Koenen
0
Reputation points
2 answers
Someone created a passkey for my account and it was not me.
The email for "I forgot my passkey" is very clearly not my microsoft account, but a hacker's email. I suspect windows 11 has so many security issues that anyone can remotely go into a computer and do this.
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T21:18:22.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 25%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joelzama Terumi Saltis
0
Reputation points
answered
2026-11-05T21:29:12.6066667+00:00
Dio Xavier
298.3K
Reputation points
Volunteer Moderator
1 answer
Microsoft Account Compromised or Inaccessible.
I previously had a Microsoft account registered with ******@gmail.com, which I used to access Microsoft services, including Microsoft 365 with the purchase of a new laptop and Minecraft. One day, when I opened Microsoft Word, I noticed an exclamation…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T19:45:04.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 32%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dev Deep Narayan
0
Reputation points
answered
2026-11-05T19:45:34.49+00:00
AI answer
2 answers
Cannot log in and pin and password will not reset
Turned off computer and moved to a new location with internet and now computer does not allow change in password or pin and pin/password do not work.
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T16:19:01.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 33%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jeff Smyth
0
Reputation points
answered
2026-11-05T17:10:28.9266667+00:00
GsN5034 - IA
79,820
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
sign in problem
The Microsoft sign in on my laptop & cell phone go on continuous loop. I cannot complete it!
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T16:17:50.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Terry McNally
40
Reputation points
accepted
2026-11-05T16:23:35.0133333+00:00
Terry McNally
40
Reputation points
1 answer
One of the answers was accepted by the question author.
My Windows Passkey changed after chaning my CPU
I changed my CPU about a month ago and since then it always asks me to insert a Security key to access my Passkey. I am not able to put my old CPU into my computer and it wont let me change my Passkey without the "Security key", which most…
Windows for home | Windows 11 | Accounts, profiles, and login
10,488 questions
asked
2026-11-05T05:57:35.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Johannes
25
Reputation points
commented
2026-11-05T15:36:15.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 52%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Paul Rickett
0
Reputation points