24,934 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

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2 answers

BLOCKED ACCOUNT

Hi why Microsoft blocked my account ? and I cant log in in it?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-26T08:19:37.01+00:00
Aidan Farrugia 0 Reputation points
answered 2026-10-02T21:48:19.85+00:00
Loretta Hoffman 0 Reputation points
1 answer

Locked out of email on msn.com - account recovery form submitted 3 times with valid info NO RESPONSE FROM ACCOUNT RECOVERY TEAM

On Sep 22, 2026 I filled in the account recovery form for a friend with Microsoft account '******@msn.com' and submitted the information requested, no reply. On Sep 29, 2026 this information was submitted again: security info, four emails from sent…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T18:51:44.8933333+00:00
Paul Monus 0 Reputation points
answered 2026-10-02T20:59:09.06+00:00
Onyx Is here 5,015 Reputation points Independent Advisor
2 answers

I think I have a shadow email attached to my email that I cant get rid of!!!

I have an email linked to my account that I did not create. I have tried to unlink it, but it does not show up in my account. How do I remove this email that somehow has attached itself to my account? I've followed all the recommended steps to unlink…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T20:23:25.38+00:00
Kari Lynn Spanarella 0 Reputation points
answered 2026-10-02T20:58:08.8966667+00:00
EmilyS726 269.8K Reputation points Independent Advisor
1 answer

How to recover an account that was hacked and had the associated email and password changed.

My microsoft account was hacked after my email was compromised. My account has now been transferred to a different email and the password was changed by the hacker. How do I get my account back?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T19:14:35.3266667+00:00
Nick Kenny 0 Reputation points
answered 2026-10-02T19:50:48.32+00:00
Jonathan Deives 81,965 Reputation points Independent Advisor
4 answers

"let's prove your human" hold the button test not working

My personal account has been locked because of unusual activity (the cause of which i'm still not sure of) and the test to prove that I'm human isn't working. I was directed to prove that I'm human using the press and hold button test following the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-05T13:44:58.61+00:00
Rpat 0 Reputation points
answered 2026-10-02T18:28:14.6633333+00:00
Andrew Washington 0 Reputation points
1 answer

Iniciar sessão no GMail

Tenho conta hotmail.com no GMail e jamais tive problemas. Mas, desde uns dias que está sempre a pedir para iniciar sessão. Eu inicio, mas dura pouco tempo, está sempre a pedir a mesma coisa constantemente e enviam-me códigos que introduzo e fica bem, mas…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-19T11:49:04.9633333+00:00
Teresa Marcelino 0 Reputation points
edited a comment 2026-10-02T18:13:16.7633333+00:00
Teresa Marcelino 0 Reputation points
0 answers

My microsoft/Outlook account has been hacked (by someone in Vietnam perhaps?) and I can't get in or change password and my recovery info etc has also been hacked/blocked.

I have set up new outlook accounts for my wife and myself but have no access to all previous stored emails on some of our devices. My old email account is still live according to the Microsoft bot's answers, but I can't change the password, or send or…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T17:01:18.6633333+00:00
Phil Atkinson 0 Reputation points
1 answer

Email account got hacked, concerned email is now disabled and deleted - how to deal with the MS login - same as the hacked email?

Hello, My email account got hacked this morning. The concerned email account is now disabled and deleted but how to deal with my MS login that used the concerned email? What I have to do? => Yes, the account PW I changed. How to update the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T17:00:33.82+00:00
Andreas Vollmer 0 Reputation points
answered 2026-10-02T17:00:50.49+00:00

AI answer

1 answer

Phone number locked in verification spam loop — Requesting Moderator Escalation

I am from Rawalpindi, Pakistan.  For the past month I have been receiving unsolicited sms on my phone from Microsoft.  These are 6 digit codes and the message is like;" use verification code 790845 for Microsoft authentication."  After…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T15:02:41.2766667+00:00
Zee Rawalpindi 0 Reputation points
commented 2026-10-02T16:13:47.3333333+00:00
EmilyS726 269.8K Reputation points Independent Advisor
1 answer

Outlook recovery email changed by a hacker

My email account was hacked and the recovery email was changed to a bogus email not associated with me. I updated the recovery email to another set by me but because I had t wait the month it has now been changed again by the hacker. How can i address…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T12:36:55.5433333+00:00
Bradley Miller 0 Reputation points
answered 2026-10-02T14:45:29.4133333+00:00
paulr0511 48,725 Reputation points Independent Advisor
0 answers

hola quiero seguir con esta solicitud 7109689053

Gracias por contactar con el soporte de Microsoft. Me llamo Jan. Por favor, tome nota de este número de solicitud de servicio respecto a su preocupación hoy. Esto servirá como referencia para nuestra conversación. 7109689053

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T13:43:22.52+00:00
Maria Pia Lopez Benitez 0 Reputation points
2 answers

hotmail accounts can't be accessed as password not known and recovery email address also locked out

Both our e-mail login accounts are locked and we cannot gain access to either as the recovery e-mail address is also locked. We seem to be going around in circles and have been unable to contact anyone at microsoft support centre. Any help or suggestion…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T11:18:23.1266667+00:00
susan Walton 0 Reputation points
answered 2026-10-02T12:28:55.48+00:00
Virginia M 42,155 Reputation points Independent Advisor
2 answers

i want to recover my first email address

This is the first email address (******@hotmail.com ) that i created. im just wondering if it possible to recover it or not because i dont have the phone number that link to the email. my last mail was on 25.8.2010 and my account got hacked and i…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T11:47:59.38+00:00
Folau Kuli 0 Reputation points
answered 2026-10-02T12:24:02.4233333+00:00
EmilyS726 269.8K Reputation points Independent Advisor
1 answer

My account was stolen

My account was stolen about a month ago, and the email address was changed to [[Moderator note: PII removed]@bibimail.net]. I’ve tried contacting Microsoft multiple times, and I have proof that the account belongs to me, but they seem to be ignoring my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-01T20:02:27.7766667+00:00
Murano 0 Reputation points
edited the question 2026-10-02T11:28:04.3366667+00:00
Lychee-Ng 28,910 Reputation points Microsoft External Staff Moderator
3 answers

Personal account locked and not letting me unlock

I have done the verification steps multiple times with no success Email account disappeared from phone inbox and seems to be no way to log in

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-28T09:15:10.5333333+00:00
Ben 0 Reputation points
answered 2026-10-02T10:21:42.05+00:00
Thomas4-N 22,300 Reputation points Microsoft External Staff Moderator
1 answer

account recovery

i cant sign in to my hotmail account even though i have the password can you fix this the account ******@hotmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T08:40:47.1666667+00:00
Tamz Lockz 0 Reputation points
answered 2026-10-02T09:43:17.0533333+00:00
Estrella721 46,260 Reputation points Independent Advisor
1 answer

2 factor authentication emails from websites will not go to my hotmail.

My acct was hacked and I was able to change the password. My linked in acct was hacked and now I'm unable to get a 2 factor authentication code sent to my hotmail. I also was trying to change the password to another website and a code was sent to my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T09:06:29.9966667+00:00
K S 0 Reputation points
edited the question 2026-10-02T09:16:48.29+00:00
K S 0 Reputation points
2 answers

Personal account blocked after hidden Outlook alias was deleted. Recovery form submitted, no reply

Hello, My personal Microsoft account has been blocked since about 27 September 2026. A hidden Outlook alias on the account was deleted, and since then I can't sign in or reset the password. The recovery page now says it doesn't recognise my email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T05:09:56.86+00:00
Paul Temple 0 Reputation points
answered 2026-10-02T08:16:16.5066667+00:00
Onyx Is here 5,015 Reputation points Independent Advisor
1 answer

Microsoft support doesnt want to help me

I need to get my account back. It was stolen 3 years ago. The account email address was changed. i tried to contact support via the form and they tell me that no account is associated with my adress (i knooooow) i tried to contact indian…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-01T17:37:22.8+00:00
Arkobalt temporary account 0 Reputation points
commented 2026-10-02T08:03:40.7266667+00:00
Arkobalt temporary account 0 Reputation points
2 answers

my account has been hacked

One of my personal Hotmail accounts appears to have been compromised. My password no longer works and the verification email shown on he account is an unfamiliar @uberquip.com address. I also received a Microsoft notification at midday Thursday 1…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T06:07:28.5+00:00
brent clay 0 Reputation points
answered 2026-10-02T06:42:37.8466667+00:00
DaveM121 936.1K Reputation points Independent Advisor