Managing personal Outlook.com account settings, security, and privacy
24,934 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
BLOCKED ACCOUNT
Hi why Microsoft blocked my account ? and I cant log in in it?
Outlook | Web | Outlook.com | Account management, security, and privacy
Locked out of email on msn.com - account recovery form submitted 3 times with valid info NO RESPONSE FROM ACCOUNT RECOVERY TEAM
On Sep 22, 2026 I filled in the account recovery form for a friend with Microsoft account '******@msn.com' and submitted the information requested, no reply. On Sep 29, 2026 this information was submitted again: security info, four emails from sent…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
I think I have a shadow email attached to my email that I cant get rid of!!!
I have an email linked to my account that I did not create. I have tried to unlink it, but it does not show up in my account. How do I remove this email that somehow has attached itself to my account? I've followed all the recommended steps to unlink…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How to recover an account that was hacked and had the associated email and password changed.
My microsoft account was hacked after my email was compromised. My account has now been transferred to a different email and the password was changed by the hacker. How do I get my account back?
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
"let's prove your human" hold the button test not working
My personal account has been locked because of unusual activity (the cause of which i'm still not sure of) and the test to prove that I'm human isn't working. I was directed to prove that I'm human using the press and hold button test following the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Iniciar sessão no GMail
Tenho conta hotmail.com no GMail e jamais tive problemas. Mas, desde uns dias que está sempre a pedir para iniciar sessão. Eu inicio, mas dura pouco tempo, está sempre a pedir a mesma coisa constantemente e enviam-me códigos que introduzo e fica bem, mas…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
My microsoft/Outlook account has been hacked (by someone in Vietnam perhaps?) and I can't get in or change password and my recovery info etc has also been hacked/blocked.
I have set up new outlook accounts for my wife and myself but have no access to all previous stored emails on some of our devices. My old email account is still live according to the Microsoft bot's answers, but I can't change the password, or send or…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Email account got hacked, concerned email is now disabled and deleted - how to deal with the MS login - same as the hacked email?
Hello, My email account got hacked this morning. The concerned email account is now disabled and deleted but how to deal with my MS login that used the concerned email? What I have to do? => Yes, the account PW I changed. How to update the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
Phone number locked in verification spam loop — Requesting Moderator Escalation
I am from Rawalpindi, Pakistan. For the past month I have been receiving unsolicited sms on my phone from Microsoft. These are 6 digit codes and the message is like;" use verification code 790845 for Microsoft authentication." After…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Outlook recovery email changed by a hacker
My email account was hacked and the recovery email was changed to a bogus email not associated with me. I updated the recovery email to another set by me but because I had t wait the month it has now been changed again by the hacker. How can i address…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
hola quiero seguir con esta solicitud 7109689053
Gracias por contactar con el soporte de Microsoft. Me llamo Jan. Por favor, tome nota de este número de solicitud de servicio respecto a su preocupación hoy. Esto servirá como referencia para nuestra conversación. 7109689053
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
hotmail accounts can't be accessed as password not known and recovery email address also locked out
Both our e-mail login accounts are locked and we cannot gain access to either as the recovery e-mail address is also locked. We seem to be going around in circles and have been unable to contact anyone at microsoft support centre. Any help or suggestion…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
i want to recover my first email address
This is the first email address (******@hotmail.com ) that i created. im just wondering if it possible to recover it or not because i dont have the phone number that link to the email. my last mail was on 25.8.2010 and my account got hacked and i…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
My account was stolen
My account was stolen about a month ago, and the email address was changed to [[Moderator note: PII removed]@bibimail.net]. I’ve tried contacting Microsoft multiple times, and I have proof that the account belongs to me, but they seem to be ignoring my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Personal account locked and not letting me unlock
I have done the verification steps multiple times with no success Email account disappeared from phone inbox and seems to be no way to log in
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
account recovery
i cant sign in to my hotmail account even though i have the password can you fix this the account ******@hotmail.com
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
2 factor authentication emails from websites will not go to my hotmail.
My acct was hacked and I was able to change the password. My linked in acct was hacked and now I'm unable to get a 2 factor authentication code sent to my hotmail. I also was trying to change the password to another website and a code was sent to my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Personal account blocked after hidden Outlook alias was deleted. Recovery form submitted, no reply
Hello, My personal Microsoft account has been blocked since about 27 September 2026. A hidden Outlook alias on the account was deleted, and since then I can't sign in or reset the password. The recovery page now says it doesn't recognise my email…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Microsoft support doesnt want to help me
I need to get my account back. It was stolen 3 years ago. The account email address was changed. i tried to contact support via the form and they tell me that no account is associated with my adress (i knooooow) i tried to contact indian…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
my account has been hacked
One of my personal Hotmail accounts appears to have been compromised. My password no longer works and the verification email shown on he account is an unfamiliar @uberquip.com address. I also received a Microsoft notification at midday Thursday 1…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy