Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Selecting "Can't Use My Authenticator App" only gives option to "Use Authenticator Code"
I am trying to set up my work email account in Authenticator. But I am getting error messages saying "Sorry, we're having trouble verifying your account. Please try again." Selecting "I can't use my Authenticator App" on both…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
How do I enable multiplayer on Minecraft for my 7 year old child?
I bought Minecraft and set up a Microsoft account for my child, who is under 10 years old and is a member of my Microsoft Family group. He can play the game, but only on single player, which defeats the purpose of getting him his own account so he can…
Windows for home | Windows 11 | Family and online safety
Old Comp dead! Need Office on new!
Power Supply went out on old HP 15L where my 2021 Office Professional Plus is. I cannot access it obviously to uninstall Office. I have a new Dell and need it on there, but I only have 27 days left! Phone call was waste of time because automated…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to fix internet connecting and disconnecting constantly and updates not working
I recently got a PC, and I've used it couple times. (I got it Monday.) But yesterday, it suddenly stopped staying connected to the internet after I restarted it to update. I've tried forgetting the network, unplugging my wifi, and even resetting things…
Windows for home | Windows 11 | Internet and connectivity
2026-11 Security Update (KB5132061) (26300.9974)
What is going on with this update??? 90 minutes and its still supposedly installing, making my computer really sluggish. Is there a way to stop it and uninstall it? Please remember that the owners of computers also have the right to use their…
Windows for home | Windows 11 | Windows update
How do I remove firefly.ai from joining my Teams calls?
How do I remove firefly.ai from joining my Teams calls?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Capturing audio, video, and screen content from Teams meetings for later review or sharing
Artifact Signing organization verification: "You need permission" (Microsoft Accounts tenant) for a personal Microsoft account owner
I have a Public organization identity validation for Azure Artifact Signing in status "Action Required". The verification link (from the portal and from the email) opens credentials.microsoft.com and shows "You need permission". The…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Having problems with One Drive and Teams - Can't Reach This Page
Hi, I've been having this problem for this entire week and during the weekend. I have a school account and I use One Drive to put in my work, a few days ago when I tried to access One Drive the page would change and say 'The connection for this site is…
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
Word Document Not Opening
My word document isn't opening. What could be the problem
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
I keep getting MSBILL.INFO charge on my credit card but I do not see any order history when I log in to my account.
I never entered my credit card for any Microsoft subscription and do not see any order history or active subscription yet my card is charged $5.32 every month. How to contact Microsoft and figure out why it is charging me?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to use the Microsoft Account Recovery Code?
When you log in to your Microsoft account to generate the Recovery code using these steps: Log in to your Microsoft account (https://account.microsoft.com/). Click Security > Manager how I sign in Scroll to the bottom of the web page. In the…
Windows for home | Windows 11 | Accounts, profiles, and login
still paying for expired subscription?
I receive a charge on the credit card every month for Microsoft subscription services, but my account says that it expired 4 years ago.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I need recovery key for bitlocker.
Recovery key id: <removed PII> i need recovery key
Windows for home | Windows 11 | Recovery and backup
Theme Color HEX & RGB Codes - Unwanted Shifting by 1pt
I have attempted to add a color palette as Theme Colors, but one of the colors (#94D2FF / R:148 G:210 B:255) keeps shifting to #93D2FF / R:147 G:210 B:255. If I fix the hex code, the RGB code looks fixed as well (and vice versa), but when I hit Save and…
Microsoft 365 and Office | PowerPoint | For business | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
out going emails sent with alias never shows up at recipients address
out going emails not arriing to sent destinations using alias email, which We have had for 20 years If you send using ******@outlook.com it goes out but using the alias it never arives but it shows in sent folder as sent Putlook recieves emails frm…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
How do I keep the original message in the inbox after it is replied to or forwarded in outlook
When I reply to a message in Outlook, the original message is deleted from my Inbox.
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
Recover lost data
Our nonprofit account used to be a free account. When we had to start paying for our account, I set it up, but all of our cloud data did not show up on our account once I set it up as a paid account. How can we go back and get all the cloud data that was…
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
Not receiving 2FA verification emails
I am completely locked out of my personal Microsoft account because i do not receive two-factor authentication (2FA) verification emails. The strange part is that password-reset emails arrive immediately and without any problems. It is specifically the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
co pilot upload file issue
hi every one i am facing another issue in copilot uploading file when i am clicking on upload file button after that nothing happening the box of choosing file is not opening click again and again but the box is not opening to select files i tried…
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
KB5126868 breaks RDP shadow connections on Windows Server 2016 after October 14 update
After installing the October 2026 cumulative update KB5126868 on October 14, 2026, we began experiencing problems with RDP session shadow connections on Windows Server 2016 x64 servers. Observed result: shadow connections did not work with KB5126868…