20,624 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Windows tags

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Why 2year old office deactivated on my laptop only

Why 2year old MS office deactivated on my laptop only

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-06T21:05:25.3266667+00:00
Stephen Checca 0 Reputation points
commented 2026-10-06T21:41:34.9733333+00:00
John Jefferson Doyon 89,040 Reputation points Independent Advisor
1 answer

I'm trying to activate my Microsoft 365 after entering the PIN key, but every time I try to use any of my cards, I get an error and it won't let me activate my Microsoft 365.

I'm trying to activate my Microsoft 365 after entering the PIN key, but every time I try to use any of my cards, I get an error and it won't let me activate my Microsoft 365. Error Code:   PaymentAuthenticationVerificationFailed Correlation Id: …

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-06T10:53:24.48+00:00
Edison Moreno 0 Reputation points
edited an answer 2026-10-06T19:13:12.9433333+00:00
Lucus-V 13,645 Reputation points Microsoft External Staff Moderator
2 answers

How do I uninstall office 2019 from old laptop then to be re installed to a new laptop? Can I recover Product Key?

The old laptop cannot be repaired, but I was able to recover the mother board and drive C where the programs were installed. I understand I need to uninstall it first, before re installing the Office 2019. However, I cannot find the product key when I…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-06T18:03:08.5766667+00:00
Natz P 0 Reputation points
answered 2026-10-06T18:21:57.7866667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

unable to use word

word is giving a message to activate Microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-06T17:28:59.3+00:00
ana salazar alvarado 0 Reputation points
answered 2026-10-06T18:07:31.4633333+00:00
Lester Bernard Reyes 85,915 Reputation points Independent Advisor
1 answer

cannot subscribe to student offer

Hi, I've been trying to subscribe to microsoft 365 5€/month for students. There's no issue checking my student status/email address but as soon as I am about to effect the payment, may screen says "Sorry, this offer is no longer available"…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-06T07:38:43.3333333+00:00
Mia Bourhis 0 Reputation points
edited the question 2026-10-06T14:00:53.11+00:00
Vikki-T 11,775 Reputation points Microsoft External Staff Moderator
2 answers

uninstall and reinstall microsoft office professional plus 2010

I have HP Laptop windows 11. Now I can't use ms office at any cost. Can you help me to uninstall and reinstall the md office professional plus 2010?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T18:15:19.24+00:00
Arun M 0 Reputation points
commented 2026-10-06T12:46:30.6033333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Designer

I just tried to instal Microsoft Designer and was advised it is not available in this region. Is there any way around that? if not, what recommendations do you have for a replacement for Publisher? I've tried several options but not yet found one I like…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-05T00:41:18.09+00:00
Brian Rope 0 Reputation points
commented 2026-10-06T12:32:47.1+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

Microsoft Office automatic updates are not happening automatically and results in other issues

Microsoft Office 365 does not appear to be automatically updating on my Windows 11 Microsoft tablet. For me, it seems to be an ongoing issue. I am supposed to have automatic updates on. In Account in my Office apps, it shows "Microsoft 365 and…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-14T17:55:15.48+00:00
Mark_in_VA 1 Reputation point
commented 2026-10-06T07:30:34.87+00:00
Xavier-D 13,750 Reputation points Microsoft External Staff Moderator
1 answer

Unlicensed Product

On The 11th of October a lot of features of word will be disabled and I need to get the unlicensed product removed from my word document

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-06T00:53:30.6433333+00:00
Adam Farrelly 0 Reputation points
answered 2026-10-06T01:31:09.91+00:00
Jeronimo Fuerte 46,740 Reputation points Independent Advisor
2 answers

Why did Microsoft Update Delete my Office365 Program?

I paid for Office365 that had a lifetime use but recently after an Update by "MICROSOFT" It was removed and When I enter the Product Key (again) it tells me I need to have the Administrator get involved BUT I am the Computer Owner and It Won't…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-05T19:55:46.4133333+00:00
Mike Meehan 0 Reputation points
commented 2026-10-05T21:01:28.4733333+00:00
Mike Meehan 0 Reputation points
1 answer

office student 2016 uninstalled

Why did Microsoft uninstall my office student 2016 that were working fine with Windows 10? If I reinstall it from my account will I be charged for something I already paid for?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-05T20:15:01.42+00:00
Jean Horton 0 Reputation points
answered 2026-10-05T20:56:08.8066667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

How to transfer Office 365 subscription from one account to another

I accidentally installed my new Office 365 subscription onto the wrong MS account. How do I correct this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-05T18:33:35.5866667+00:00
Richard Ma 0 Reputation points
answered 2026-10-05T19:06:20.0366667+00:00
EmilyS726 271K Reputation points Independent Advisor
2 answers

i formated my laptop but now i dont have ms office product key

i formated my laptop but now i dont have ms office product key

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-05T12:43:08.2+00:00
jayant randive 0 Reputation points
answered 2026-10-05T18:54:47.3866667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

Reactivate ms office without product key (lost)

Hi there my old laptop died and I have replaced it. I need to use MS office (word, excel, etc) as before, but I cannot recall my product key. Please assist me?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-05T12:14:28.49+00:00
Janice King 0 Reputation points
answered 2026-10-05T12:47:39.1266667+00:00
DaveM121 937.5K Reputation points Independent Advisor
3 answers

KB5002907 is nuking valid licenses for Office 2016 and 2019 products

Help, KB5002907 is removing the active valid licenses for Office 2016 and 2019 products. I have a valid license for Office 2016 PRO (Lifetime License) and it was removed by the Office 365 update. When will Microsoft pull the update and correct the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-25T02:05:54.0733333+00:00
M C 35 Reputation points
commented 2026-10-05T02:39:28.77+00:00
David Rommel 0 Reputation points
2 answers

Microsoft Office Suite 2013 stopped working recently.

Hello, My Microsoft Office Suite 2013 wont let me open any programs like Word or Excel. The only software that is working is Outlook. I have tried installing the CD, and even tried installing off the internet through my Microsoft account. It keeps coming…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-30T11:18:13.27+00:00
Evelyn 0 Reputation points
answered 2026-10-04T18:22:18.64+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

How to get Microsoft 365 for web

How can I find, set up and use Microsoft 365 for web

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-02T19:47:25.66+00:00
John Howell 0 Reputation points
recommended 2026-10-04T18:18:11.0566667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

Why can I not log in to/ activate my account as part of my family subscription.

About two weeks ago, my laptop decided to log me out of my account, and now I cannot join the family account again. An error code appears every time I put my email in, even though I am already logged in. I have looked at so many help articles and…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-04T14:40:17.2466667+00:00
B 0 Reputation points
edited an answer 2026-10-04T18:15:20.0633333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Can I transfer Microsoft office from my old laptop to my new laptop

I'm buying a new computer and wondering if I can transfer Microsoft office

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-04T16:46:40.6866667+00:00
andre duza 0 Reputation points
answered 2026-10-04T17:20:29.0433333+00:00
DaveM121 937.5K Reputation points Independent Advisor
1 answer

Installation of MS Office 2024

I have purchased a product key for MS Office 2024, 1 User. In attempting to install 64 bit version on Windows 10, I receive a message stating that 'Service is unavailable, we are currently experiencing technical difficulties'. This message has now…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-04T16:27:22.58+00:00
Jim mcintosh 0 Reputation points
answered 2026-10-04T17:01:47.1333333+00:00
DaveM121 937.5K Reputation points Independent Advisor