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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
I am trying to open my Microsoft Power Point but it is not opening and also when i click the fix button it does not fix it
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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I am not able to contact or raise ticket with credential Team
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I am trying to purchase PDF X but when I click to purchase it is asking me to log into my Microsoft account. When I tried to enter my credentials there, it wouldn't recognize it.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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If currently I used company account for cert, do I need to merge personal account to get this cert displayed? If I merged, would the cert disappeared if my company account got deleted
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Hello Microsoft Support Community, I am the sole Global Administrator of a self-created Microsoft 365 Education tenant with a free Office 365 A1 subscription. I am currently locked out of my tenant because Microsoft requires SMS verification during…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I do not have the option to add it manually and I am not shown advanced settings as you can see from the screenshot. All I need to know is how to manually add additional email account
Using New Outlook on Windows for personal email, calendar, and contact management
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Hello, I am looking for an officially documented, read-only method to verify the effective configuration of a specific Windows Sandbox session launched using a .wsb configuration file. I am using the Microsoft Store version of Windows Sandbox (client…
Check box my next to email has disappeared and been replaced with a blue line. Want to eliminate the blue line
Sending, receiving, and organizing email in Outlook.com
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I do many whatif type experiments with creating formulas in Excel. I have turned off all autosave options in the Save page of the Excel options. It is still saving. The behavior is like database behavior wherein if you type or delete one character it…
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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AI answer
I use the app almost everyday and was just wondering when an update is planned for the iPhone duo.
Accessing and using Microsoft Teams on smartphones and tablets across platforms
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I'm seeing that I'm being invoiced annually in October for a Office 365 invoice. I think it may be for an account that is no longer needed. On the description on my credit card bill it reads as Microsoft*Microsoft 365 (PII Removed by Moderator) WA. …
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I have a power BI I am building a KPI I need to know how to sum the sum of all values of a field like total sales where each order has a total sales. I need total sales of total sales.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
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How do I reach a live technical support agent? Need help!!!!
Miscellaneous topics that do not fit into specific categories.
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Hi, I created a new account on outlook in february 2026. When I try to setup this account on an email client on my phone (K9) which uses OAuth I can access IMAP or POP, but can't access SMTP. I get: SmtpClientAuthentication is disabled for the Mailbox.…
Configuring preferences and options in Outlook.com
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I need to know how many co pilot credits do I have left for my Microsoft Office 365?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Hello, I am unable to redeem my Microsoft Rewards points. Every time I click "Next" to proceed, I get the error: "Couldn't complete your order. There was an error processing your order. Please try again." I have tried different…
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
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I need to change my payment method on my account, but I don't know how i want to talk with a person
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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मेरे लैपटॉप मे वर्ड मे काम करते टाइम अचानक माइक्रोसॉफ्ट ऑफिस दिखना बंद हो गया ओर मुझे फाइल से बाहर कर दिया गया । अभी मेरे लैपटॉप मे कोई भी extension नहीं दिखा रहा है यानि वर्ड ppt excel कोई भी शो नहीं हो रहा है ।
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Good day, Requesting online support for the past three days i was unable to sorted out the issues. I kindly request you to please assign a online agent to support and help with business and family plans. Thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
很抱歉，發生錯誤 我們這邊發生問題。請稍候片刻。 PaymentInstrumentNotFound/00-db6a1cb4586345e6ace4a70affdea933-0000000000000000-01 2026年11月12日 下午3:28:47 [UTC] Please help investigate the issue. Thank you.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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