Payment problem about the renew sunscription

Happy 0 Reputation points
2026-11-12T15:32:03.03+00:00

很抱歉，發生錯誤

我們這邊發生問題。請稍候片刻。

PaymentInstrumentNotFound/00-db6a1cb4586345e6ace4a70affdea933-0000000000000000-01 2026年11月12日 下午3:28:47 [UTC]

Please help investigate the issue. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. TaoLi 120.6K Reputation points Independent Advisor
    2026-11-12T16:11:50.24+00:00

    Sign in at https://account.microsoft.com/services with the account that owns your subscription >> find Microsoft 365 >> Manage >> Change how you pay. Select a valid payment method or add a new one, then retry.

    If the subscription shows “Past due,” select “Pay now” and update the payment method there.

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