Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,379 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Windows tags
TERMINACION DEL CONTRATO POR COBRO EXCESIVO
Vengo contratando anuialmente el servicio por $99 dolares anuales y ahora me estan cobrando $138,76 A ese precio no puedo seguir la suscripcion No acepto el aumento unilatreral que ustedes vienen haciendo
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
How to get access to an account when the recovery codes go to a deceased person?
Hello, Microsoft prompted my 88-year-old aunt to reset her computer login PIN due to a security settings change. The issue is that her recently deceased son is the backup recovery email and cell phone for her account. We have no way to access those…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Passport and Windows Hello-
My computer says pin is not availble and keeps asking me to sign in to my account. I read the Q&A and discovered that in my computer Microsoft Passport and Windows Hello-related services are running but it states manually. I undesrtood it had to be…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My subscription was cancelled in error
My subscription for Microsoft 365 was cancelled today because of chargeback on my credit card of $128.80 CAD. The chargeback was because when I started the subscription on September 6, 2026, I was charged that amount twice on that date. I would like…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cannot sign into account after purchasing a subscription and installing office 365 personal software
I recently had an issue entering a credit card in order to purchase the office 365 personal account. After a few days, Microsoft got back to me and I was able to make the purchase. While on the phone with support, I was having an issue signing into my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Keep getting the need to buy 365 when I already did
I purchased this years office 365, and my computer keeps saying that I need to buy it. And desktop items have red Xs on them. Get a warning that all office files will be deleted soon.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Payment Via UPI
Hi Team, Please help me to pay via UPI. My Payment of Office 365 was Missed via UPI & Request Expire in UPI. Now I want to Renew
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I Want to Change My Primary Email Address for Microsoft 365
I want to change my primary email address for Microsoft 365 to my backup email address, but I am unable to do so. It says "that user already exists" but I know that because it is me. Moderator moved from Microsoft 365 and Office | Access | For…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My hotmail account locked since 10 years
Hello; I've trying to recover my old hotmail account for the last 10 years; I did the recovery process; but I can't remember the questions/ names / ages I've put when creating this mailbox when I was 13 (20 years ago) so it always fails; what are the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to remove work outlook account from windows that I can no longer Sign in at?
I have the old work Outlook account on my Windows with its OneDrive. It interferes with all the Microsoft apps; Windows takes that work account as the default for every MS application. I have tried to remove the account by following the guide, but…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
leave Microsoft 365 family subscription
hi, If I want to cancel my current Microsoft 365 family subscription, do I just click leave, as in the screenshot?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how to recover lost activation key
I am using new computer and I want to use microsoft office for new computer,but I lost my my activation key,how to recover back?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I just need a technical person to contact me by phone -- account issues
I just want to have a technical person contact me and finish fixing my account issues before we were disconected two days ago on a phone conversation .
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I upgraded my 365personal to preimum, and downgraded it again - need refund
My old 365 presonal account was paid for until sometime in 2027. But I upgraded it to 365 premium, and paid for the new sub, that runs to 2028. Then I regret, and downgrade it again to personal. But I did not get a refund, and nothing changed on…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I was guaranteed 5 years at $69.99 for Microsoft 365. Now I'm being charged $99.99
After an hour trying to contact Microsoft, all I learned is that my subscription is being upgraded with the addition of CoPilot. I don't want CoPilot. One article said I could change my subscription back to "Family Classic", so I went to my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I have lost licenses for Work and Exce;
I was exploring my computer apps and inadvertently damaged the licenses I bought on Jun 2, 2024
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
dispute a charge on my credit card
I dispute a charge on my credit card, made Sept 26
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to make any payments or not sharing QR code for UPI transactions
I have issues in making payments, either my debit card payments not accepting or not sharing any QR code for UPI transactions.. I spent almost 4 hours on this and its waste of time to complete payments. Kindly make it easier for people to do the payments…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Am not able to see my previously stored excel sheets
Am not able to see my previously stored excel sheets . I had created my microsoft account but now am not able to see my documents . pls get back to me <moderator: PII removed>@gmail.com Phone no: <moderator: PII removed>
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
two accounts need to delete one
accidently subscribed to two accounts. One email no longer in use and other is correct one. How do I delete subscribed account without password or use of this email address? Being charged 129.99 for each subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.