11,037 questions with Outlook | Web | Outlook.com | Email tags

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Emails going to recipient spam

I am experiencing a deliverability problem with my personal @hotmail.com account. Legitimate emails sent from my account are being delivered to Gmail recipients' spam folders rather than their inboxes. The messages are not being rejected or bounced. I…

Outlook | Web | Outlook.com | Email
asked 2026-10-04T22:47:14.69+00:00
FL 0 Reputation points
commented 2026-10-05T21:41:41.6033333+00:00
EmilyS_726 30,355 Reputation points Volunteer Moderator
0 answers

We were notified that our Outlook subscription had expired and that the card associated with the account needs to be updated. When I attempted to update the card, it showed that the card that was expired, expired in 2018!

Is there a "live" person I can talk to about my issue???

Outlook | Web | Outlook.com | Email
asked 2026-10-05T21:40:08.9733333+00:00
Harris, Debra 0 Reputation points
1 answer

I am not receiving emails from certain senders

Hello, I have noticed that I stopped receiving emails from certain senders specifically to my primary email address.

Outlook | Web | Outlook.com | Email
asked 2026-10-05T21:05:01.53+00:00
Adi Garces 0 Reputation points
commented 2026-10-05T21:10:57.18+00:00
Adi Garces 0 Reputation points
4 answers

Outlook/Hotmail seems to be blocking some essential emails.

I am having the same problem that was reported by another user in January. I'm trying to login to a site that uses a two-step process. The second step is in that login process is that the site sends an email with a Iogin link. I have been able to login…

Outlook | Web | Outlook.com | Email
asked 2026-10-01T18:54:18.9233333+00:00
Mark 5 Reputation points
commented 2026-10-05T20:50:15.5633333+00:00
Mark 5 Reputation points
1 answer

Not getting all emails

Not getting all emails from Outlook! Some are coming in Junk mail and inbox but not all.

Outlook | Web | Outlook.com | Email
asked 2026-10-05T20:14:39.25+00:00
wendy godwin 0 Reputation points
answered 2026-10-05T20:14:53.3566667+00:00

AI answer

1 answer

My account has been blocked and I sent 3 different forms to reactivate it

How can I talk to an operator and get support with my account that it's probably been blocked for a suspicious action

Outlook | Web | Outlook.com | Email
asked 2026-10-05T19:38:12.7766667+00:00
Cristina Sasso 0 Reputation points
answered 2026-10-05T20:14:22.1766667+00:00
Lester Bernard Reyes 85,835 Reputation points Independent Advisor
2 answers

my outlook.com email is suddenly in another language

I logged into my email in September and it was in a different language and still is

Outlook | Web | Outlook.com | Email
asked 2026-10-05T18:21:48.8633333+00:00
Ron Greene 0 Reputation points
answered 2026-10-05T19:00:05.9766667+00:00
EmilyS726 270.7K Reputation points Independent Advisor
2 answers

How to retrieve emails that have disappeared from folders in outlook

Emails are vanishing from my folders When I open a folder , emails that were in the folder are gone. I would like to see if they can be obtained

Outlook | Web | Outlook.com | Email
asked 2026-05-14T20:44:41.0666667+00:00
Jane Bonczewski 0 Reputation points
commented 2026-10-05T17:44:32.1966667+00:00
Jennifer 0 Reputation points
1 answer

CANNOT RECEIVE EMAILS. CAN SEND, BUT NOT RECEIVE

My Outlook email has been hacked. I can send emails, but not receive them. I've changed my password three times. HOW CAN I RECEIVE EMAIL AGAIN? It's really messing me up

Outlook | Web | Outlook.com | Email
asked 2026-10-05T17:37:36.89+00:00
Carol Metzger Wilkerson 0 Reputation points
answered 2026-10-05T17:37:51+00:00

AI answer

1 answer

It won't let me send emails because I have exceeded my limit but I've sent less than 5!

I have sent less than 5 emails but when I try to send a calendar invite to 14 people it says: Your message can't be sent because you've reached your 24 hour limit for message recipients. Please try again in 24 hours

Outlook | Web | Outlook.com | Email
asked 2025-10-04T12:03:54.44+00:00
Isaac Linley Team 0 Reputation points
commented 2026-10-05T16:35:27.2433333+00:00
Michael V 0 Reputation points
2 answers

How to unblock a blocked sender

I blocked a sender by mistake how do I unblock a blocked sender

Outlook | Web | Outlook.com | Email
asked 2026-10-05T15:24:34.3766667+00:00
Paul, Geoffrey (GE Vernova) 0 Reputation points
answered 2026-10-05T16:03:12.51+00:00
SD - IA 180.4K Reputation points Independent Advisor
2 answers

review email recovery so Pop up stop after access msn email

After access @msn.com email, pop-up ask review recovery method. Link, efforts too complex. MSN tech screen shared, tried, said my account looks OK, has recovery method; yet later pop-up again ask review recovery method. How get help resolve repeated…

Outlook | Web | Outlook.com | Email
asked 2026-10-03T15:33:01.6966667+00:00
William Andrews 0 Reputation points
answered 2026-10-05T15:08:24.26+00:00
William Andrews 0 Reputation points
2 answers

My personal email is considered spam, how can i it!

I use my email to apply for jobs and never heard any response, but then I realized that my emails always go to spam/junk... does anyone know how to fix this problem? I also heard that it might be because i use several devices to send my emails, is that…

Outlook | Web | Outlook.com | Email
asked 2026-09-28T17:21:03.1433333+00:00
Reem Alhosani 0 Reputation points
commented 2026-10-05T14:47:41.8633333+00:00
Alex-L 12,745 Reputation points Microsoft External Staff Moderator
3 answers

Emails are not sending

I cannot send emails. I compose and send, it shows up in sent items but is not received by the recipient. I spent 45+ minutes in a chat with an agent that informed I had to connect to a different help but I could not keep the instructions. I have had…

Outlook | Web | Outlook.com | Email
asked 2026-09-27T18:17:45.03+00:00
Lisa M 0 Reputation points
commented 2026-10-05T14:08:45.87+00:00
Lisa M 0 Reputation points
3 answers

Not able to see sent mail

Hi Team, My primary account is <removed PII>@hotmail.com, however I have a mail id <removed PII>@hotmail.co.uk due to a phone I used way back. Since then, whenever I send a mail it automatically gets routed through <removed…

Outlook | Web | Outlook.com | Email
asked 2026-09-22T08:07:29.4+00:00
Krushi Reddy 0 Reputation points
edited the question 2026-10-05T13:56:02.1566667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

When composing an email, the name of the person i type in doesn't automatically come up, even when i type in the entire name

When composing a email, the name of the person i type in doesn't automatically come up, even when i type in the entire name. I use the online version, so i have tried to find the Auto Complete, but i dont have that option on the new outlook.

Outlook | Web | Outlook.com | Email
asked 2026-10-05T10:57:53.43+00:00
Clare 0 Reputation points
answered 2026-10-05T13:34:29.4366667+00:00
Hornblower409 16,200 Reputation points
1 answer

Locked Email Account

I've been trying to get into my Outlook emails since Saturday but everytime I try I keep getting a message telling me "account has been locked", it is important I get back into it asap and before you tell me to complete the form to get it…

Outlook | Web | Outlook.com | Email
asked 2026-10-05T10:51:56.8466667+00:00
Lucy Williams 0 Reputation points
answered 2026-10-05T11:56:34.41+00:00
Onyx Is here 5,015 Reputation points Independent Advisor
2 answers

My account all of the sudden does not exist anymore ?

this morning i tried loging in to my microsoft account through a linked email. the response i got next was that this account does not exist, which i know it does as it has been in use by me for years ?

Outlook | Web | Outlook.com | Email
asked 2026-10-05T09:45:12.6733333+00:00
Maxime Cockx 0 Reputation points
commented 2026-10-05T10:54:09.94+00:00
Estrella721 46,525 Reputation points Independent Advisor
3 answers

outlook wont receive emails but will send them

My outlook will not receive emails but it can send them successfully. I have completed the basic checks i.e. one drive storage levels etc. Need help urgently

Outlook | Web | Outlook.com | Email
asked 2026-10-05T10:15:17.75+00:00
Syndale 0 Reputation points
answered 2026-10-05T10:50:20.9466667+00:00
SD - IA 180.4K Reputation points Independent Advisor
1 answer

How to unblock outgoing emails in Outlook

Microsoft Outlook has blocked my outgoing emails with a message stating 'too many messages'. I have sent a number of emails this morning and I would like the outgoing messages to be unblocked.

Outlook | Web | Outlook.com | Email
asked 2026-10-05T09:16:53.4166667+00:00
John Bates 0 Reputation points
answered 2026-10-05T10:36:55.1633333+00:00
SD - IA 180.4K Reputation points Independent Advisor