2,276 questions
1 answer
Copilot Pinned Chats
Has anyone had an issue with Copilot (Basic) pinned chats disappearing? I have had this issue in both my personal and work accounts.
Microsoft Copilot | Other
asked
2026-10-13T23:03:18.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 91%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Leigh Dyer
0
Reputation points
answered
2026-10-13T23:04:56.85+00:00
AI answer
0 answers
Copilot Cowork failed document task and consumed entire monthly token allowance
On October 13, 2026, I assigned Microsoft Copilot Cowork a task to rebuild an Policy using a specifically designated master document. The instructions identified the required master, discretionary policy as the controlling client-policy profile, and as…
Microsoft Copilot | Other
2,276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 54%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
2 answers
Microphone Icon still missing - Follow Up Ticket Number [moderator's note: PII removed]
I need HUMAN support. I put in a ticket which the agent advised would be sent to the developers and that the Microphone Icon should appear within a few days. NOTHING HAS HAPPENED. PLEASE HELP. REFERENCE TICKET [moderator's note: PII removed].
Microsoft Copilot | Other
2,276 questions
asked
2026-10-09T16:06:31.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Camille Surant
0
Reputation points
commented
2026-10-13T20:44:33.6133333+00:00
Camille Surant
0
Reputation points
1 answer
Lost chats after updating to newest version
I updated copilot and my chats did not appear with the updated version
Microsoft Copilot | Other
2,276 questions
asked
2026-10-13T20:28:24.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
rick skora
0
Reputation points
answered
2026-10-13T20:28:37.8966667+00:00
AI answer
23 answers
why does the new copilot have a daily chat limit?
I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …
Microsoft Copilot | Other
2,276 questions
asked
2026-09-08T04:14:58.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
john bryla
105
Reputation points
answered
2026-10-13T20:16:28.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 12%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
JASON LEE
0
Reputation points
0 answers
DAILY LIMIT REACH AFTER ONLY 6 CHATS?
I HAVE BEEN CONSISTANTLY USING THE MICRO SOFT CO PILOT AT WORK, TODAY I HAVE USED 6 CHATS AND NOW I AM BEING TOLD I REACHED MY DAILY LIMIT AND NEED TO UPGRADE OR WAIT. THIS SEEMS TO BE A LITTLE TOO SHORT OF A TIME EVEN IF THIS IS A FREE SERVICE. I AM…
Microsoft Copilot | Other
2,276 questions
2 answers
Copilot Studio agent accepts and analyzes unsupported file type (.bat) in Teams and Test panel, contrary to documented file input list
Hi all, I’m testing file input on a Copilot Studio agent and seeing behavior that doesn’t match the documentation. Documentation reference: Allow file input from users. It lists the supported file types as DOCX, CSV, PDF, TXT, JPG, PNG, WebP, and…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-08T18:27:42.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 6%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Govindappa Gari Reddisekhar Reddy
0
Reputation points
answered
2026-10-13T19:42:31.2566667+00:00
Govindappa Gari Reddisekhar Reddy
0
Reputation points
1 answer
I have Premium, why is my CoPilot so limited.
I use a lot of Copilot in my everyday life, especially with MS excel and PP. But I do not get much usage from it because it tells me to try again tomorrow, I've reached my limit. I thought subscribing to 365 would give me unlimited copilot use with these…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-13T17:29:33.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ryan Creech
0
Reputation points
answered
2026-10-13T17:30:21.3733333+00:00
AI answer
2 answers
Copilot chats repeatedly losing short and long term context.
I’d like to report an issue with Copilot that has been happening repeatedly over the past few weeks and is significantly affecting my daily workflows. I use Copilot extensively for work and have relied on it for a long time. Until recently, it was very…
Microsoft Copilot | Other
2,276 questions
asked
2026-09-28T12:29:11.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Coelho, Laura (ext)
20
Reputation points
answered
2026-10-13T15:52:49.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN8%3C/text%3E%3C/svg%3E)
NITITD-8830
5
Reputation points
0 answers
Copilot in excel limit reached for today without having used copilot for days
Hi, Copilot in excel keeps saying I have reached the upper limit for today (roughly translated to English). I haven been using copilot for days not in excel og online/the copilot app, but it still continues to say I have reached my limit? The image is…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-13T15:29:10.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 32%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lasse Heggeland
0
Reputation points
asked
2026-10-13T15:29:10.79+00:00
Lasse Heggeland
0
Reputation points
1 answer
Copilot zeigt ein Limit im normalen Edge-Browser, aber nicht in der Edge-Seitenleiste – beim gleichen Konto
Hallo Moderator Vikki-T, auf Wunsch vom 09.10.26 um 11Uhr37 beim Thema how to fix copilot, dass ich ein eigenes Thema stellen soll, komme ich gerne nach. Danke für deine Antwort. Ich glaube, mein entscheidender Punkt ist nicht ganz angekommen. Es geht…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-09T14:23:41.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 59%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
René Schulz
20
Reputation points
commented
2026-10-13T15:22:06.6166667+00:00
René Schulz
20
Reputation points
2 answers
Copilot Chat History Missing After September 2026 Refresh/Migration (Continue with Google vs Microsoft Sign-In)
I am requesting assistance recovering my Copilot chat history following the Copilot refresh/migration that occurred around September 22, 2026. Prior to the update, I had numerous important Copilot conversations saved in my account. When I accessed…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-08T01:54:09.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jordan Bliss
0
Reputation points
commented
2026-10-13T13:16:52.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,060
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot App HTML-Encoding Code Input Issue
Title: Copilot App HTML-Encoding Code Input Description: The Copilot app is incorrectly HTML-encoding code and text input. Examples: Typed: 1 < 2 Received by Copilot as: 1 & lt; 2 Google Apps Script code is also being transformed: for (let i =…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-09T21:16:01.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 2%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brian Brown
0
Reputation points
commented
2026-10-13T13:10:32.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,450
Reputation points Microsoft External Staff
Moderator
0 answers
Disappearing Copilot chats
I was unexpectedly signed out of Copilot on 13 October 2026. After signing back into the same Microsoft account, all previous chat history disappeared. New chats are being saved, but historical chats are missing. The issue persists in an InPrivate…
Microsoft Copilot | Other
2,276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
1 answer
New Copilot app on IOS devices missing chat history
Hi, I've updated my Copilot app a couple of weeks ago and noticed that the old app has been deprecated. However, when I opened the new app and logged in using the same account. All my chat history is missing. I know that all the chat history are…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-13T06:04:42.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 20%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Alvin Wibawa
0
Reputation points
answered
2026-10-13T11:05:39.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,425
Reputation points Microsoft External Staff
Moderator
1 answer
URGENT: Business Identity No Longer Accessible
URGENT: Business Identity No Longer Accessible I previously used Copilot through a Google linked identity and accumulated several years of business-critical conversation history. I did not delete the identity, change tenants, or intentionally remove…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-12T14:20:05.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lorraine Davis
0
Reputation points
answered
2026-10-13T08:56:14.73+00:00
Vikki-T
12,060
Reputation points Microsoft External Staff
Moderator
2 answers
THE TASK DOES NOT COMPLETE CORRECTLY AND I HAVE TO HAVE IT CORRECT ITSELF
Then I receive this message halfway through the fix: You're close to your monthly Tasks limit. Your Tasks refresh next month. I purchased Premium for what?
Microsoft Copilot | Other
2,276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
2 answers
why cant copilot open any word docs?
Microsoft Copilot | Other
2,276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 0%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Chat unable to open after the new Copilot update.
The issue for my account is ever since the new copilot update started, it has been failing to open 1 specific chat of mine, which happens to be a chat that I used the most. The chat name still shows up in the side bar with the rest of the chats, but when…
Microsoft Copilot | Other
2,276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
1 answer
Chats not loading in new app on mobile or desktop
I am having issues loading chats from the old version of Copilot. I have downloaded the new app, my chat titles appear but when I select one, it never loads. Tried going to website on MacBook and same issue. Same account, nothing changed but the new app.…
Microsoft Copilot | Other
2,276 questions
asked
2026-10-13T07:29:53.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 43%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
amanda favors
0
Reputation points
answered
2026-10-13T07:31:00.12+00:00
AI answer