Fixing Power Point

Question

Fixing Power Point

Yousha Aarik 0

I am trying to open my Microsoft Power Point but it is not opening and also when i click the fix button it does not fix it

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2 answers

Your answer

Answer 1

Hi Yousha, this seems to be an ongoing bug with the Office apps for a couple of days which may be caused by an update, there are many people reporting this problem.

1

The 'Repair Now' button on that error popup dialog only performs a quick repair of the Office apps and that rarely resolves the problem with the Office apps, the best option is to perform a full online repair of your Office installation.

Before performing this process to ensure you do not loose the Office installation during the repair, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.

Open the Settings App (gear icon on your Start Menu)

Go to Apps - Installed Apps or Apps and Features

Then, scroll down to find Microsoft Office or Microsoft 365.

Select that and choose Modify - Online Repair

That should fix any issues with your Office Installation.

2

If that does not resolve the problem, are you seeing any notification at the bottom right of your screen indicating Smart App Control security is blocking Office.

Answer 2

Start PowerPoint in Office Safe Mode to bypass add-ins; since the in-app Fix button did not work, this provides a separate test before performing a full Windows repair.

1. Start PowerPoint in Safe Mode

Press Windows key + R.
Enter:
```
   powerpnt /safe
```
Select OK. Be sure there is a space before /safe.

Safe Mode is available for PowerPoint in Microsoft 365 and Office 2016–2024 on Windows.^1^

If PowerPoint opens

An add-in may be blocking normal startup:

Select File → Options → Add-Ins.
At the bottom, set Manage to COM Add-ins, then select Go.
Clear all add-in checkboxes and select OK.
Close PowerPoint and open it normally.
If it works, enable add-ins one at a time, restarting PowerPoint after each one, to identify the problematic add-in.^2^

2. If Safe Mode does not open, run Online Repair

This is different from the Fix prompt displayed when PowerPoint fails: it repairs the installed Office suite from Windows.

Windows 11

Right-click Start → Installed apps.
Find Microsoft 365 or Microsoft Office.
Select the three dots → Modify.
For a Click-to-Run installation, select Online Repair → Repair.
Follow the prompts, restart the computer if requested, and test PowerPoint.

Windows 10

Right-click Start → Apps and Features.
Select Microsoft 365 or Microsoft Office → Modify.
Select Online Repair → Repair.

Online Repair is the more complete option; repairing Office repairs the whole suite even when only PowerPoint is affected.^3^

3. If Online Repair also fails

Reinstall Office, provided the license is associated with a Microsoft, work, or school account:

Open Settings → Apps → Installed apps.
Locate Microsoft 365 or Office, select the three dots, and uninstall it.
Restart Windows.
Sign in to the Microsoft 365 Apps page using the account associated with the license.
Select Install apps, run the downloaded installer, and complete activation.^4^

Uninstalling removes the Office applications, so first confirm that the account or product key required for reinstallation is available. It normally does not delete presentation files, but back up important files before proceeding.

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