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2 answers

microsoft authenticator on phone not connecting with with Freelance portal website when prompted to add 6 digit number. Also not connecting on pc.

Trying to sign in on TPH freelance portal and then it prompts for authenticator 6 digit. I intially downloaded microsoft authenticator 2fa on pc which I have since uninstalled as I intially thought this was the problem when accessing TPH freelance via my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T06:19:04.8633333+00:00
Deb 0 Reputation points
commented 2026-11-08T08:45:34.2466667+00:00
Jayden-P 4,305 Reputation points Independent Advisor
2 answers

Bitlocker Key -- I keep receiving a wrong single use code when trying to get the key

Hello :) I'm speaking on behalf of another person that is unable currently to get the recovery Bitlocker key. We already know which link to follow to get it; however, we are stuck because everytime that we ask for a new single use code (which is sent to…

Windows for home | Other | Recovery and backup
asked 2026-11-06T21:33:26.17+00:00
answered 2026-11-08T08:40:24.1+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

Wrong details in invoice received

I have received a Microsoft 365 order that is incorrect. How do I contact a Microsoft agent to follow up

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T22:04:18.89+00:00
Nick Dimitracopoulos 0 Reputation points
answered 2026-11-08T08:38:20.3366667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
4 answers

My reminder is tiny and I can't enlarge it.

I need it to pop up large in front of all my open windows so I don't miss it.

Windows for home | Windows 10 | Settings
asked 2026-11-06T13:24:56.34+00:00
Denise Rice 0 Reputation points
answered 2026-11-08T08:37:06.9566667+00:00
SD - IA 182.6K Reputation points Independent Advisor
0 answers

Account hacked

有没有和我一样都是被英属印度洋的邮箱盗号的,我的邮箱被改成了@netanyah.io讲真的微软是保护不好我们的号也不然验证码严重别人就可以改我们的邮箱

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-08T08:37:04.8066667+00:00
异兽 饕餮 0 Reputation points
5 answers One of the answers was accepted by the question author.

Blocking email limit

Why is there a limit to the number of SPAM emails you can block?

Outlook | Web | Outlook.com | Email
asked 2026-11-07T16:30:58.75+00:00
Roger L Jones 40 Reputation points
accepted 2026-11-08T08:36:47.09+00:00
Roger L Jones 40 Reputation points
3 answers

How to unlock keyboard at log-in PIN

Why is my keyboard is locked when typing PIN when I try to log into my computer?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-06T01:11:19.7533333+00:00
Clarissa Helliwell 0 Reputation points
answered 2026-11-08T08:36:43.76+00:00
SD - IA 182.6K Reputation points Independent Advisor
1 answer

copilot got greedy now limits you to how much you can use it unlike muse

copilot is losing users to chat gpt, grok, muse and other ais' with no real limits just limits on if it uses faster or slower repsonse. come on Microsoft you can do Better this is why more people are using linux and chrome now

Microsoft Copilot | Other
asked 2026-11-06T19:01:11.74+00:00
Scott Brown 0 Reputation points
answered 2026-11-08T08:32:17.9733333+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
1 answer

Can't mbr2gpt to upgrade to windows 11

I'm trying to convert my disks so I can upgrade with out loosing data on the disk but when I try to convert in disk management it's grayed out and through command prompt is says cannot find OS partitions for disk 0

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-08T06:10:54.7233333+00:00
Collin Pitts 0 Reputation points
answered 2026-11-08T08:31:03.4833333+00:00
Ivan B 127K Reputation points Independent Advisor
3 answers

OneDrive: I can view shared users, but I cannot remove access from any folder

I am the owner of the folders in OneDrive Personal. I can view shared users, but I cannot remove access from any folder. Every attempt to change sharing permissions fails with the message 'Die Freigabe ist im Moment nicht möglich' and Correlation ID…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-11-06T17:16:13.7266667+00:00
MMM 0 Reputation points
answered 2026-11-08T08:30:42.0166667+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

Microphone is not working but icon remains

PROJECT 2026 My inbuilt microphone has stopped worked and keeps asking me to Please connect to an audio input device- ThinkpadX1 I have run every troubleshooting available no luck something is not recognising the microphone. the microphone icon has a…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-08T06:18:54.6966667+00:00
Helen Broderick 0 Reputation points
answered 2026-11-08T08:28:55.06+00:00
Ivan B 127K Reputation points Independent Advisor
1 answer

Microsoft Family Safety unknow organizer

Hello Microsoft Support, My Microsoft account has been added to a Microsoft Family group with an unknown organizer named “King”. I do not recognize this person and I do not have access to their Microsoft account. I cannot remove myself from the family…

Windows for home | Windows 11 | Family and online safety
asked 2026-11-08T08:26:37.1166667+00:00
Sanhpoj Sriwicha 0 Reputation points
answered 2026-11-08T08:27:00.01+00:00

AI answer

3 answers

problem changing my phone number

i'm trying to change my phone because a 9 is missing the number was registered a long time ago and this number I think was not even used and now I type the correct number to send messages and the error saying that the number is in use, it can help me

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-06T14:37:28.6+00:00
wercely duarte de sousa 0 Reputation points
answered 2026-11-08T08:26:59.5533333+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Verify Identity for Microsoft 365 Login – Error 399287

Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T07:38:46.1966667+00:00
Louis Udeani 0 Reputation points
edited an answer 2026-11-08T08:24:10.8266667+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
3 answers

IMAP account on Outlook for iPad creates read-only drafts when trying to create new email

Outlook for iPad does not feature a Minimise drafts setting which is available on iPhone. My Stretton IMAP account repeatedly produces a blank read-only draft with the message "Couldn't recover draft" whenever I try to compose a new email. …

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-06T13:19:23+00:00
Jocelin Marsh 0 Reputation points
answered 2026-11-08T08:22:56.3766667+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
1 answer

Date Picker Content Control in Word document table cell

Want to force date entries to be consistent by adding a control content 'field' in a Word doc table cell. Click cell to select Developer tab > Date picker content control icon Select Developer > Properties > Set up properties as such All…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T06:13:45.2366667+00:00
Dale Webb 15 Reputation points
edited the question 2026-11-08T08:22:03.59+00:00
Charles Kenyon 171.9K Reputation points Volunteer Moderator
1 answer

Census Email

Hello - All of a sudden I am not getting all on my emails in my Outlook Inbox. It seems that some of the emails are being tagged Census and does not sure up in my Inbox. How do I get this straighten out so all my emails go to my Inbox? Thank you

Outlook | Web | Outlook.com | Email
asked 2026-11-08T01:25:27.2866667+00:00
Deb S 0 Reputation points
edited the question 2026-11-08T08:19:53.3966667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
1 answer

when i click file explorer from task bar it crashes and didn`t start

Dear all when i click file explorer from task bar it crashes and didnt start but when i click on this pc short cut it works for 5 min then crashes again this happened after installing autocad 2027 and still till now. Please advise please note i cant…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-08T08:14:20.45+00:00
HAITHAM MOHAMED 0 Reputation points
edited the question 2026-11-08T08:17:36.17+00:00
HAITHAM MOHAMED 0 Reputation points
1 answer

why does microsoft force me to sign into a family account

i am unable to go into minecraft, or xbox or even link my one drive because it forces me to have a guardian or parent give consent

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-11-08T03:21:08.5333333+00:00
Antonio Kalisperis 0 Reputation points
answered 2026-11-08T08:13:17.6166667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
2 answers

How to fix microphone

Microphone is not working. When testing it in systems settings, or trying to use it in teams and zoom, the microphone is not working/not picking up any sound. Drivers are all up to date and microphone seems to be enabled in device settings.

Windows for home | Other | Devices and drivers
asked 2026-03-19T17:25:55.7766667+00:00
Blake Z 0 Reputation points
commented 2026-11-08T08:11:49.6966667+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator