10,218 questions
10,218 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
1 answer
an illegal state change was requested
a few months ago i unfortunately got infected with a trojan virus. my pc is now clean i had someone do it for me. i changed my email linked to my microsoft account to a new one that isnt compromised which has lead me to lose access to Minecraft which ive…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-10-06T19:07:12.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Madison Curtis
0
Reputation points
commented
2026-10-06T19:19:08.8933333+00:00
Madison Curtis
0
Reputation points
1 answer
New Refreshed Computer - Cannot connect to Microsoft Account
My computer was attacked by Ransomware. My computer service people had to refresh my Windows 11 Pro. I lost all my Microsoft applications because of this. I have been trying 5 days to get to my Account. I have the user ID but not the password. I…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 76%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
4 answers
Can’t log in with pin after changing password
I can’t log in on my desktop using my pin. And it won’t give me a chance to use my password. I thought I was being hacked and changed my PW but not the pin.
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-03T23:07:24.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Christine Marchell
0
Reputation points
commented
2026-10-06T16:26:58.6566667+00:00
Christine Marchell
0
Reputation points
2 answers
Microsoft account hacked and hacker has changed mail and access key, makes it impossible to even ask to get my account back.
Hello, as seen in the title i was hacked the 4th October 2026. I don't exactly know how the hacker got access to my microsoft account without the password or my access key but he did. The 5th October I immediatly realized something was wrong because of a…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
Locked out of my account
Alright, I have had my microsoft account (not this one) for maybe 7 years and now for some unforseen reason, microsoft is telling me im a bot, I did their **** verification test and I am still locked out.
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-06T14:40:34.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mathis Piché
0
Reputation points
answered
2026-10-06T15:02:49.13+00:00
Bulldog
4,765
Reputation points
2 answers
Unlock Windows session very long while debugging
I've already reported this issue on the Visual Studio Developer Community in 2024, but it seems that nothing has been done about it yet. Maybe I'll have better luck here. Almost two and a half years later, the issue is still present and remains very…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
0 answers
My microsoft account is not being recognised
I tried launching my mine craft which i have bought, but prism launcher said that i need to sign in again i go to sign in and under the place where u put your email it says "We couldn't find an account with that username. Try another, or get a new…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-06T10:42:01.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 17%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
mars dude4
0
Reputation points
edited the question
2026-10-06T11:00:41.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack Dang (WICLOUD CORPORATION)
18,975
Reputation points Microsoft External Staff
Moderator
2 answers
I am signed out of all accounts whenever Windows restarts after an update.
I have Windows 11 Pro Version 10.0.26200 Build 26200 I sign in to this PC with my Microsoft account. I sign in to no less than 4 PCs with this same account. Only this one machine has the following issue. Whenever there is a Windows update that restarts…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2025-10-30T17:33:37.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Matt Tyree
0
Reputation points
commented
2026-10-06T10:47:06.2566667+00:00
Matt Tyree
0
Reputation points
5 answers
Why is my Windows Hello fingerprint function 'unavailable'?
I have Windows Hello but haven't added a fingerprint function because I can't. It says 'this option is currently unavailable' because
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-01-27T12:39:23.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 19%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Leann the Swiftie Park
5
Reputation points
edited an answer
2026-10-06T10:39:16.27+00:00
TiSKE TiSKE
0
Reputation points
1 answer
Xbox account sign out and sign in issue
Hello, I try to sign out of my Xbox app on pc, I press the sign out option underneath my PFP and it says for a very short period of time "sign in" or "browse in app". After, I don't press anything and it just automatically reboots me…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-04T19:08:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Adam Watson
0
Reputation points
edited an answer
2026-10-06T08:52:39.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
28,915
Reputation points Microsoft External Staff
Moderator
2 answers
Adobe LRC Won't download pictures
LRC freezes when downloading pictures with current windows. Set up a Windows test account and now it works. Need to transfer old information to new test account. How too?
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-01T21:06:25.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kurt Sparenberg
0
Reputation points
commented
2026-10-06T08:13:11.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,565
Reputation points Microsoft External Staff
Moderator
2 answers
forgot admin password and all other password
i forgot all my password and i cant play my game because i forgot my admin password
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-01T23:53:53.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
éryam faubert
0
Reputation points
commented
2026-10-06T08:13:05.9233333+00:00
Clary-N
16,565
Reputation points Microsoft External Staff
Moderator
1 answer
My account was falsely flagged and permenantly banned. Now i can't access my important onedrive files. Also can't appeal
My account was suspended. I tried appealing but it said the 6 month window expired. However I appealed as soon as i found out. I am not able to download my onedrive files.
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-06T04:18:30.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 45%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SP
0
Reputation points
edited an answer
2026-10-06T06:01:49.9266667+00:00
GsN5034 - IA
78,085
Reputation points
Independent Advisor
2 answers
How to link my microsoft account to the playstation 5 account after loading an online game
When I try to login to my account after loading a ps5 online game it refuses to sign me in. it boots me out and requests for me to sign in again.
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2025-12-09T07:46:48.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-10-06T04:59:12.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 3%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nehal Khan
0
Reputation points
1 answer
for some reason I can't log on to my Microsoft account
for some reason I can't log on to my Microsoft account help
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-09-30T21:43:37.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 63%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Giovanni Jermy
0
Reputation points
answered
2026-10-06T03:04:24.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,430
Reputation points Microsoft External Staff
Moderator
1 answer
Are there other ways to boot into Windows 11 Safe Mode? Are there other ways to sign in to my PC?
I tried the two methods suggested for accessing Windows RE / Safe Mode, the first being holding Shift while restarting, and the second being force shutting down multiple times during turning the computer on. I even tried force shutting down 6 time, not…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-06T01:11:10.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mikmeister
0
Reputation points
commented
2026-10-06T02:51:28.4366667+00:00
Mikmeister
0
Reputation points
2 answers
Windows PIN Error and Unable to Access BIOS or Boot Menu. Please HELP
I’m having a Windows login and boot problem with my CyberPowerPC desktop with a GeForce graphics card, and the computer has been stuck in this state for over 3 months. The problem started when Windows showed the message “Something happened and your PIN…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
My account has been hacked
My account was hacked couple weeks ago and im just finding out that it was, they changed my email, and deleted my security information yet the account is still tied with my gmail account, i can send proof that it was my account originally with through…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-05T23:35:57.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 59%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
randomguy2442
0
Reputation points
commented
2026-10-06T01:12:36.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
170.4K
Reputation points
Independent Advisor
2 answers
How to change admin after a partner dies
I am trying to access Microsoft 365 on this pc but I cannot because the admin belonged to my partner who passed away. I how do I change admins and update my pin
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-10-05T19:59:55.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 20%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
David Lee
0
Reputation points
answered
2026-10-06T00:25:33.1633333+00:00
Jeronimo Fuerte
46,730
Reputation points
Independent Advisor
3 answers
How to get live help?
I need live help. I've had it before, less than a year ago. I'll take live chat or phone. Right after I got my new laptop I started on the process below but stalled out. I had 2 live online chats and one by phone. The support rep on the phone even…
Windows for home | Windows 11 | Accounts, profiles, and login
10,218 questions
asked
2026-09-30T20:17:28.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEX%3C/text%3E%3C/svg%3E)
Eddie X Dobelstein
0
Reputation points
answered
2026-10-05T21:30:37.0033333+00:00
Airbus A350
8,120
Reputation points
Volunteer Moderator