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a few months ago i unfortunately got infected with a trojan virus. my pc is now clean i had someone do it for me. i changed my email linked to my microsoft account to a new one that isnt compromised which has lead me to lose access to Minecraft which ive had purchased years ago and now when i try to verify my identity in settings it gives me the error "an illegal state change was requested". I have went into credentials manager and removed logins from the compromised account as told online but it did not work. im at a loss right now
Hello,
Welcome to the Microsoft Windows Community.
How are you? We are very sorry to hear about this issue. Unfortunately, our forums focus on technical matters. In this case, we recommend contacting Mojang's dedicated support for more information about the error; simply use the link below and click the green arrow in the bottom-right corner to launch a chatbot:
https://help.minecraft.net/hc/en-us
Minecraft support information:
its not just mojang. i cant verify my account in windows settings
