Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,689 questions
1 answer
Inability to sign in to my Microsoft account, as somebody has logged in and changed my recovery email.
I was using one of my emails attached to my current Microsoft account. I had no issue signing in and using it. However, approximately 5-10 minutes later, I tried to sign in again. Except this time, it told me my Microsoft account did not exist. I tried…
Outlook | MacOS | New Outlook for Mac | For home
asked
2026-09-27T10:18:11.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sara Mesic
0
Reputation points
commented
2026-10-14T23:57:41.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
14,125
Reputation points Microsoft External Staff
Moderator
0 answers
aka.ms/prosupport wont load after logging in
I am trying to open a support ticket with microsoft per incident, any time I log into aka.ms/prosupport with different accounts and systems like mobile devices, chrome books, laptops that are personal devices the page is like stuck loading in an infinit…
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,671 questions
asked
2026-10-14T23:57:13.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 20%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
D Boudreau
0
Reputation points
asked
2026-10-14T23:57:13.2766667+00:00
D Boudreau
0
Reputation points
1 answer
Cricut Maker 4 doesn't show up
My Cricut Make 4 shows up under devices in the computer, but won't connect.
Windows for home | Other | Devices and drivers
6,887 questions
asked
2026-10-14T23:55:43.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 17%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
D H
0
Reputation points
answered
2026-10-14T23:56:27.06+00:00
AI answer
1 answer
Windows 11 is enlarging text within my games and apps and is ruining products that I have been using for years.
I absolutely cannot play or use products I have paid for and used for years on previous windows products. Randomly the text is so large that I cannot play the game because I cannot read any of the information I need to see. I have been a loyal windows…
Windows for home | Windows 11 | Gaming
5,455 questions
asked
2026-10-14T23:55:10.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 79%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Ben Partis
0
Reputation points
answered
2026-10-14T23:55:52.6333333+00:00
AI answer
2 answers
Urgent: Azure Billing Account Disabled — Unable to Pay or Create Support Ticket.
Hello Microsoft Azure Support Team, I am the administrator of a business Azure subscription hosting our company's software platform. Our Azure billing account has been restricted following a suspicious-activity warning. Unfortunately, the Azure portal…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,022 questions
asked
2026-10-14T22:30:46.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
maureen
0
Reputation points
answered
2026-10-14T23:55:35.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,991
Reputation points MVP
Volunteer Moderator
0 answers
Windows Hello Face stops working after KB5127648 – IR stream never starts (ROG Strix G18 G815LR)
After the cumulative update KB5127648 (build 26300.9711), Windows Hello Face stopped working. The IR emitter doesn't light up, and face sign-in never finds a face. It worked fine right before the update was installed. Device ASUS ROG Strix G18…
Windows for home | Windows 11 | Windows update
15,661 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 3%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
Computer randomly shuts off, including while idle without BSOD
Over the last few months, my computer has been randomly shutting off without a BSOD or any error information. The Event Viewer has been showing a Kernel-Power 41 Error type, but has no information (BugcheckCode 0 and 0 in the rest of the fields). After…
Windows for home | Windows 11 | Performance and system failures
32,614 questions
asked
2026-10-12T01:09:56.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shawn Dahlke
0
Reputation points
commented
2026-10-14T23:53:55.29+00:00
Shawn Dahlke
0
Reputation points
1 answer
I bought a lifetime home use program, Office Pro Plus and now I cannot get it installed in my new computer
New computer and I cannot get home use Office Professional Plus 2016 installed. Help
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,680 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 39%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
1 answer
subscriptino
I need help to restore my subscriptino..................... pease i need this
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,417 questions
asked
2026-10-14T23:00:33.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 12%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
jada Dennis
0
Reputation points
answered
2026-10-14T23:53:27.64+00:00
S.Sengupta
32,991
Reputation points MVP
Volunteer Moderator
1 answer
I can’t sign in to my own Microsoft account, and I’m trying to regain access through the official account recovery process.
Service Personal Microsoft account (consumer), with a third-party email address (Gmail) as the sign-in name. Scenario I can’t sign in to my own Microsoft account, and I’m trying to regain access through the official account recovery process. Result My…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,370 questions
asked
2026-10-14T13:11:37.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nguyễn Thái Hoà
0
Reputation points
answered
2026-10-14T23:52:19.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
14,120
Reputation points Microsoft External Staff
Moderator
2 answers
i want to pay $99 for a yr for personal microsoft
where do i go to get my microsoft working again. i can not sign in. i have my password but doesn't work and now you don't give me option to sign in. i am old and don't understand all the different microsoft products./ please assist
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,442 questions
asked
2026-10-13T21:53:12.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
janet adkins
0
Reputation points
commented
2026-10-14T23:52:04.12+00:00
Jeronimo Fuerte
46,765
Reputation points
Independent Advisor
1 answer
Cancelled long standing 365 subscription due to duplication when buying a new laptop in May 2026. Need existing data (on expired subscription) to be on the account with the laptop.
Hi there, There was a period of overlap when I first bought this HP laptop from Currys from May 2026 until August 2026, before I realised I was paying for duplicate services. In August I realised the duplication (as the laptop came with a Microsoft…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,288 questions
asked
2026-10-14T12:15:38.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kulveer Johal
0
Reputation points
edited an answer
2026-10-14T23:48:07.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
13,885
Reputation points Microsoft External Staff
Moderator
2 answers
account has multiple transaction from me. I would like a refund of these transactions
can you review my account? I have made several purchases from this morning due to lacking of a subscription which was not true. but I attempted to renew the account more than one time, because the system wasn't able to recognize the account on my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,442 questions
asked
2026-10-14T13:54:11.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Raymond Clay
0
Reputation points
answered
2026-10-14T23:47:44.39+00:00
EmilyS_726
30,795
Reputation points
Volunteer Moderator
1 answer
installing activated office 2013 on new laptop
Hello, I have activated Office Standard 2013 MAK licence on my old outdated computer and would like to install this on my new laptop. Please provide step by step guidance
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,115 questions
asked
2026-10-14T15:08:02.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andriy Poremskyy
0
Reputation points
answered
2026-10-14T23:47:20.6466667+00:00
Ian-T
14,120
Reputation points Microsoft External Staff
Moderator
0 answers
Issue With All Microsoft Games After Recent Updates
I am having the same issues as everyone else. I have done everything AI directed last night and again tonight and issue is not resolved. It started after I did the recent updates. I submitted the issue to Support last night and am still waiting on a…
Windows for home | Windows 11 | Gaming
5,455 questions
asked
2026-10-14T23:46:28.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lynn Federan
0
Reputation points
edited the question
2026-10-14T23:46:54.88+00:00
Lynn Federan
0
Reputation points
2 answers
Outlook.com not blocking domains IP's originated from Microsoft themselves..
I've gone 300+ reports to all the Microsoft report emailadresses. Yet no response or fix was done. I've been massively spammed by multiple IP's/domains from Microsoft servers and Outlook.com doesn't able the option to block them. (Note: Rules also…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,142 questions
asked
2026-10-12T10:33:16.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 63%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWV%3C/text%3E%3C/svg%3E)
Wilbert van N
0
Reputation points
commented
2026-10-14T23:44:44.0466667+00:00
Wilbert van N
0
Reputation points
1 answer
my account is not activated until now and con not access Teams and keep asking to buy service
My name is <mod: PII removed>. My account is under <mod: PII removed>@gmail.com (I also have another email, <mod: PII removed>@aol.com, and phone number ( <mod: PII removed>). I can't access the team and other services, and it…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,370 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 1%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
1 answer
Message blocked because it contains content identified as spam
TENGO 3 DIAS TRATANDO DE ENVIAR CORREOS Y ME LOS REGRESA CON ESTA NOTA: Message blocked because it contains content identified as spam. ANTES LOS ENVIABA Y NO TENIA NINGUN PROBLEMA, NECESITO SU AYUDA POR QUE SON INVOICES QUE NECESITO COBRAR. GRACIAS
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,188 questions
asked
2026-10-13T19:30:04.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
karla montano chavez
0
Reputation points
commented
2026-10-14T23:43:00.31+00:00
Chloe-V
14,125
Reputation points Microsoft External Staff
Moderator
2 answers
Hacked Mircosoft/Xbox account
Hello, i am seeking help because my mircosoft account/xbox account has been hacked 5 days ago while i was at work and i've been in contact with multiple supports. And now its to the point where the person that got into my account has removed/deleted my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,142 questions
asked
2026-10-14T19:05:37.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Littrell Spencer
0
Reputation points
answered
2026-10-14T23:42:43.3066667+00:00
Dio Xavier
297.2K
Reputation points
Volunteer Moderator
2 answers
My SurfacePro8 suddenly does not recognize its builtin camera
I updated my W11-pro in on my SurfacePro8 in September and the built-in camera stopped working and disappeared from W11. I have tried everything that I have found online under this question from Microsoft and no change. any solutions or suggestions…
Surface | Surface Pro | Sound and camera
724 questions
asked
2026-10-14T18:27:08.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 34%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
John Tomlinson
0
Reputation points
edited an answer
2026-10-14T23:41:01.9066667+00:00
S.Sengupta
32,991
Reputation points MVP
Volunteer Moderator