11,125 questions with Outlook | Web | Outlook.com | Email tags

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message blocked (554 5.7.0 )

Dear Microsoft Outlook Support, I am unable to deliver emails from my Hotmail account. My messages are being blocked with the following error: 554 5.7.0 – 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) The diagnostic…

Outlook | Web | Outlook.com | Email
asked 2026-10-09T20:16:41.6166667+00:00
Ilqar Bullayev 0 Reputation points
answered 2026-10-11T19:00:02.8266667+00:00
Hornblower409 16,580 Reputation points
1 answer

MSN account will not deliver Walmart.com emails to any of my boxes.

Since the end of August 2026 I have not been able to receive any emails from Walmart at my MSN account. They aren't in my inbox they aren't in my junk email they aren't in my spam and they aren't in deleted. This makes it impossible for me to be able to…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T18:50:35.15+00:00
V 0 Reputation points
answered 2026-10-11T18:50:47.07+00:00

AI answer

2 answers

Not receiving mails

I just realized today that for quite a while i have stopped receiving emails from DHL.com and DHL.de. I have checked all the folders. I checked my blocked senders list as well as safe senders list. Everything is fine. Now i signed up and they sent me an…

Outlook | Web | Outlook.com | Email
asked 2026-10-09T18:50:39.8433333+00:00
Omair 0 Reputation points
answered 2026-10-11T18:44:29.4+00:00
Hornblower409 16,580 Reputation points
2 answers

Not receiving emails from Southwest Air; emails not blocked

I used to receive their emails but not anymore. I've checked my email rules, blocks etc. and Southwest says they are sending emails even at the moment I'm talking to them. I can't access my account either. Help!!

Outlook | Web | Outlook.com | Email
asked 2026-10-09T19:46:14.3766667+00:00
Mdoss 0 Reputation points
answered 2026-10-11T18:39:56.4766667+00:00
Hornblower409 16,580 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook account emptied

I opened up Outlook to find no emails. Just page with 'add or create account'. What's happened please?

Outlook | Web | Outlook.com | Email
asked 2026-10-10T08:20:32.8966667+00:00
Sandra Blackwell 20 Reputation points
commented 2026-10-11T15:39:19.3066667+00:00
Sandra Blackwell 20 Reputation points
1 answer

Closing Outlook emails

I have two Outlook emails now no longer required which need to be closed asap. One is linked to the Microsoft account and I can't find a way to change or close it. Do I have to close my Microsoft package completely to enable emails to be closed…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T14:16:23.85+00:00
Janet Dobson 0 Reputation points
answered 2026-10-11T14:55:07.5266667+00:00
EmilyS726 272.3K Reputation points Independent Advisor
2 answers

Associated email address blocked

My husband has been on my account (@outlook.com) but has suddenly been blocked @outlook.com need to have this unblocked Moderator note: personal information removed

Outlook | Web | Outlook.com | Email
asked 2026-10-11T02:51:31.1066667+00:00
Catherine Percy 0 Reputation points
commented 2026-10-11T14:44:20.5866667+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
2 answers

Not receiving password reset emails

I am unable to receive password reset emails to my live.com but can receive all other emails from apps and websites. Tried online fixes and nothing is working. Fix this issue!

Outlook | Web | Outlook.com | Email
asked 2026-09-06T04:59:53.4966667+00:00
Rachael Trom 0 Reputation points
commented 2026-10-11T14:22:38.5566667+00:00
Hornblower409 16,580 Reputation points
0 answers

problema con regola

salve ho un problema con la mia posta elettronica mi compare sempre una regola e non ricevo piu le email le lascio unaltro recapito ******@live.it

Outlook | Web | Outlook.com | Email
asked 2026-10-11T09:45:04.5966667+00:00
Giuseppe Buccellato 0 Reputation points
commented 2026-10-11T14:04:02.9533333+00:00
EmilyS726 272.3K Reputation points Independent Advisor
1 answer

The pin email function is missing how do I get it back

Where is the ability to pin emails to top? It is very frustrating searching for emails that you need when you receive 300 to 400 emails a day.

Outlook | Web | Outlook.com | Email
asked 2026-10-11T12:54:09.7166667+00:00
Wade, Ken 0 Reputation points
edited an answer 2026-10-11T13:49:13.96+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
2 answers

The option to pin Emails is missing, how do I get it back?

The option to pin Emails is missing, how do I get it back?

Outlook | Web | Outlook.com | Email
asked 2026-09-30T16:00:54.7033333+00:00
Jobs AEE 0 Reputation points
edited an answer 2026-10-11T13:47:29.64+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
0 answers

Activision emails not delivered to my Outlook

Hi all , I have issue with emails from activision.com, And i can't receive any emails from them specifically the account recovery emails , I tried all the solutions advised by Microsoft chat with no luck and thats including add to safe list ,add the…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T13:40:12.4166667+00:00
Ibrahim Abo ALKushk 0 Reputation points
0 answers

Need to recover my Email Address

Hello Team, My Step mom going for Kidney Transplant and I have gave ******@hotmail.com , Email address, Now I am not able to sign in...please help me to sign in or retrive my account

Outlook | Web | Outlook.com | Email
asked 2026-10-11T09:39:59.4+00:00
aman shaikh 0 Reputation points
commented 2026-10-11T09:42:24.69+00:00
aman shaikh 0 Reputation points
2 answers

how do I get my email back

I can not longer send or receive email, however junk seems to continue to get through. I've changed password, deleted and reloaded the app. What should I do next?? This problem is on All my devices (phone, Mac, laptop, iPad I was hacked just prior to…

Outlook | Web | Outlook.com | Email
asked 2026-10-07T12:20:42.05+00:00
Mary Ann Nore 0 Reputation points
commented 2026-10-11T09:18:50.8866667+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
2 answers

Outlook no access

Cannot access my emails. Bought a new IPhone last week and now I can't access microsoft outlook on my phone our my MacBook Air.

Outlook | Web | Outlook.com | Email
asked 2026-10-07T13:10:15.38+00:00
Barbara Falduto 0 Reputation points
commented 2026-10-11T09:18:15.86+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
2 answers

Recover Sent Emails folder and emails

Hello, I am using a personal Outlook.com account primarily through Outlook.com in a web browser. I have discovered that emails that were previously stored in my Sent Items folder are now missing. I did not intentionally delete these messages, and I would…

Outlook | Web | Outlook.com | Email
asked 2026-10-07T17:23:41.5566667+00:00
LavKon 0 Reputation points
commented 2026-10-11T09:16:45.7533333+00:00
Kai-H 28,245 Reputation points Microsoft External Staff Moderator
1 answer

Outlook will not allow me to send an email to my group that is 50 persons as BCC

Outlook email server will not allow me to send an email Blind Copy to 50 of my members of my group

Outlook | Web | Outlook.com | Email
asked 2026-10-11T02:18:39.81+00:00
Suz Zpotts 0 Reputation points
answered 2026-10-11T08:52:21.6766667+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
2 answers

Outlook.com emails consistently delivered to Gmail Spam, all authentication passing

Emails from my @outlook.com account are consistently going to Spam for Gmail recipients. My testing: SPF, DKIM, and DMARC all PASS in Gmail’s “Show original.” It happens across multiple Gmail recipients, including replies. A different, unrelated…

Outlook | Web | Outlook.com | Email
asked 2026-10-09T18:53:52.8566667+00:00
Vaibhav Goel 0 Reputation points
answered 2026-10-11T08:26:17.92+00:00
Hornblower409 16,580 Reputation points
2 answers

why is hotmail blocking reset password emails?

why is hotmail blocking reset passwords? do you have a customer service number? can a live person help >

Outlook | Web | Outlook.com | Email
asked 2026-10-09T16:40:23.0433333+00:00
Jennifer Langhover 0 Reputation points
answered 2026-10-11T08:14:25.5933333+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
2 answers

Recover sent emails

Hello, I am using a personal Outlook.com account primarily through Outlook.com in a web browser. I have discovered that emails that were previously stored in my Sent Items folder are now missing. I did not intentionally delete these messages, and I would…

Outlook | Web | Outlook.com | Email
asked 2026-10-07T17:40:16.3733333+00:00
LavKon 0 Reputation points
answered 2026-10-11T07:05:41.3433333+00:00
Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator