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Engage center isn't working and I need to get my business surface pro fixed. Help

Hi, i'm at a loss. I have a surface with a business extended warranty. I've gone round in circles ALL day trying to find how to contact to get hardware fixed. I was told to use the Engage Center but its not working. How else can I get help pls? I was…

Windows for business | Windows 365 Business
asked 2026-10-13T16:09:42.09+00:00
Jennie Beal 0 Reputation points
edited an answer 2026-10-13T23:05:25.2133333+00:00
Chance Maurice Niyonzima 415 Reputation points Independent Advisor
2 answers

I buy new product key but when i opened it and scratch it i damaged it what can i do. Can i get new one or you can tell me the code?

I buy new product key but when i opened it and scratch it i damaged it what can i do. Can i get new one or you can tell me the code?

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-13T22:26:20.9666667+00:00
Steven Palesch 0 Reputation points
answered 2026-10-13T23:05:16.8133333+00:00
Estrella721 47,025 Reputation points Independent Advisor
1 answer

Copilot Pinned Chats

Has anyone had an issue with Copilot (Basic) pinned chats disappearing? I have had this issue in both my personal and work accounts.

Microsoft Copilot | Other
asked 2026-10-13T23:03:18.87+00:00
Leigh Dyer 0 Reputation points
answered 2026-10-13T23:04:56.85+00:00

AI answer

1 answer

Junk emails arrive in junk folder with red flags

Junk emails come into outlook.com junk folder with red flags. The red flag then puts it in the flag folder. The junk email is correct

Outlook | Web | Outlook.com | Email
asked 2026-10-12T18:45:52.53+00:00
Neal Shulman 0 Reputation points
commented 2026-10-13T23:04:07.6133333+00:00
Hornblower409 16,760 Reputation points
2 answers

Microsoft account hacked after Discord verification scam – original Gmail no longer recognized

Hello, I need help recovering my Microsoft account, which I believe was compromised through a Discord verification scam. I was trying to verify my Minecraft account on a Discord server related to Hypixel. The bot asked me to enter my Minecraft username,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T22:12:21.1033333+00:00
Antoni Rachwał 0 Reputation points
answered 2026-10-13T23:02:38.2033333+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
2 answers

New phone locked out of microsoft

My old phone was factory reset. I could not restart and purchased new phone. Same number. I could not remember my password for one drive as I was logged in all the time. I usually authenticate through the app. I tried a password reset and kept selecting…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-12T20:17:24.51+00:00
Annie 0 Reputation points
commented 2026-10-13T23:00:45.4966667+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
0 answers

Sign-in failed Error code: AADSTS5000224 The tenant 'Default Directory (00a9f2b6-6037-4402-ade3-79a3aa731433)' has been deauthenticated and is no longer available.

Hello, I tried to access to the azure portal today and I found this problem, I think I know what is the reason, is the lack of pay , I was going to settle the balance today but I found this , and I cant even pay because every azure related access is…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,020 questions
asked 2026-10-13T22:59:54.94+00:00
sancer legal 0 Reputation points
0 answers

Unable to Access Microsoft Credentials Support – Engage Center Stuck Loading

Hello, I'm trying to contact Microsoft Credentials Support regarding an urgent PL-300 exam rescheduling issue, but the Engage Center portal is not working. I'm able to sign in successfully, but the page remains stuck on a white screen with animated…

Microsoft Partner Center | Other
asked 2026-10-13T22:48:36.02+00:00
Aisha Williams 0 Reputation points
edited the question 2026-10-13T22:58:25.4433333+00:00
Aisha Williams 0 Reputation points
2 answers

Bluetooth sound issues.

So I've successfully connected my Bluetooth to my laptop, but there is no sound coming from my Bluetooth device... someone please help me. How can I fix this problem?

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-13T22:12:29.9033333+00:00
Shy 0 Reputation points
answered 2026-10-13T22:58:15.0166667+00:00
Paulo GM 73,005 Reputation points Independent Advisor
0 answers

Calendar date missing

I recently upgraded Outlook at Microsofts prompting and now all the Journal entries I had in my calendar are gone. Please help me retrieve them, there is a lot my history in those journal entries. James

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-13T22:56:33.7733333+00:00
James Miller 0 Reputation points
1 answer

I am an insider, but it was not updated please update it now, automatically.

I am an insider, but it was not updated please update it now, automatically.

Windows Insider program | Windows Insider preview | Other
asked 2026-10-13T22:53:25.1066667+00:00
HASSAN AL-ZUBAIDI 0 Reputation points
answered 2026-10-13T22:56:30.9233333+00:00
CrazyKats 20,095 Reputation points Volunteer Moderator
2 answers

How do I cancel Visio Plan 2

How do I cancel Visio Plan 2. I am getting a monthly email saying that my subscription is renewing, but I no longer need this. When I attempt to go to the Microsoft 365 admin center. it tells me that I don't have access. But this account is only mine.…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-10-13T22:37:02.9466667+00:00
Tom Donnelly 0 Reputation points
edited an answer 2026-10-13T22:55:33.54+00:00
Ivory 2,155 Reputation points Independent Advisor
4 answers

Wondering if they are going to fix the hotmail checkbox issue or if I need to switch to a different account and close out hotmail.

I'm also wondering if the check box will be brought back. I've always done my shopping and used hotmail for all correspondence. I'm going to wait and see if it's brought back before changing the email on everything to a different one since it would be so…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T22:22:24.2833333+00:00
C. Cotterman 0 Reputation points
answered 2026-10-13T22:54:45.56+00:00
Hornblower409 16,760 Reputation points
2 answers

How to change email for my Windows 11 HP laptop

My Windows 11 HP laptop is signed into an old Windows (Hotmail) email as its administrator. I have a new Windows Outlook email that I want to switch to. I have tried it and it shows a new and empty desktop. Evidently the old Hotmail email is linked to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-11T22:53:58.31+00:00
M M 0 Reputation points
commented 2026-10-13T22:53:58.9+00:00
EmilyS726 272.9K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Windows 11 BSOD every few hours

I reinstalled my graphics drivers and wifi drivers from intel but it's still crashing with the same error code, DRIVER_IRQL_NOT_LESS_OR_EQUAL there was a USB-A phone charger i plugged in before the crashes started but that was removed long before i…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-03T04:07:15.8966667+00:00
William Kendell 20 Reputation points
accepted 2026-10-13T22:52:54.8866667+00:00
William Kendell 20 Reputation points
2 answers

Can a notification-only bot handle Adaptive Card Universal Actions and a private account-linking prompt, or does this require a conversational bot?

Hi all, We have a Teams app whose bot is notification-only ("isNotificationOnly": true in the manifest). It only posts proactive Adaptive Card notifications into team channels; users never message it. We're adding action buttons to those cards…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,082 questions
asked 2026-10-12T18:36:00.84+00:00
Edgar Aguilar 25 Reputation points
commented 2026-10-13T22:51:56.8333333+00:00
Hendrix 2,075 Reputation points Independent Advisor
2 answers

Microsoft apps were in spanish had to reinstall Microsoft and all my excel docs will not open

I am unable to open my excel documents since i reinstalled Microsoft

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-13T20:46:53.58+00:00
JR Douglas 0 Reputation points
answered 2026-10-13T22:51:25.46+00:00
Ramesh Srinivasan 88,875 Reputation points Independent Advisor
1 answer

How could I get access back to my email?

Guys, I am screwed! To reduce junk email in my Live.com account (which was my primary email for everything, including my Microsoft 365 subscription), I followed Microsoft's advice on its forum and made my secondary Gmail.com address my primary alias to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T13:09:58.79+00:00
Tan 0 Reputation points
commented 2026-10-13T22:51:21.9566667+00:00
Tan 0 Reputation points
1 answer

Windows Media Player - how to keep a song on repeat by default when the program is opened?

Hello. I just wanted to emphasize that even now, in October 2026, there is still no option to make the Windows Media Player stay on repeat-song by default when the program is opened. This question has already been asked in the past in the year 2023, and…

Windows for home | Windows 11 | Settings
asked 2026-10-13T21:21:36.56+00:00
Filip Kovanda 0 Reputation points
answered 2026-10-13T22:50:53.25+00:00
Paulo GM 73,005 Reputation points Independent Advisor
2 answers

How to get excel to wrap a wide spread sheet to print on one page.

I have a very wide spread sheet but very few rows. Currently it prints on two separate pages. I can do a print to fit but then the text is unreadable. In the past, Excel was able to scale this and wrap the second page of the spreadsheet and print…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-12T20:44:30.0333333+00:00
SheilaS 0 Reputation points
commented 2026-10-13T22:49:50.26+00:00
Hendrix 2,075 Reputation points Independent Advisor