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2 answers

2027 Banner Calendars

Hello, When will the 2027 Banner Calendar be available?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-13T20:20:37.79+00:00
Michelle Berndt 15 Reputation points
commented 2026-10-14T04:11:20.38+00:00
Ivory 2,165 Reputation points Independent Advisor
1 answer

How to raise support cases for an on-premises license in China?

The hotline only handles activation cases and does not provide technical support. And cannot submit a support request through the Engagement Center because it requires an active support plan.

Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked 2026-10-13T03:10:57.46+00:00
C Del 0 Reputation points
commented 2026-10-14T04:10:57.2233333+00:00
Chen Tran 13,435 Reputation points Independent Advisor
1 answer

Copilot Windows is not working with my business acount

Version recommandée Objet : Carnets Copilot absents de l’application Windows après la mise à jour Bonjour, Depuis la mise à jour de l’application Microsoft Copilot sur mon ordinateur Windows 11 le 13 octobre 2026, mes Carnets Copilot ne sont plus…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-14T03:33:28.8966667+00:00
answered 2026-10-14T04:09:54.53+00:00
Abhinav Shukla 0 Reputation points
1 answer

Confirmation of Windows 11 Pro OEM License After Motherboard Replacement

Dear Microsoft Licensing Support, I would like to request clarification regarding the licensing policy for a Windows 11 Pro OEM license. We have a desktop computer (HP Pro Tower 280 G9) that was activated using a separately purchased Windows 11 Pro OEM…

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-10-14T03:58:48.8333333+00:00
answered 2026-10-14T04:08:12.08+00:00
Abhinav Shukla 0 Reputation points
1 answer

XBox Live on Windows 11 PC

Prior to the latest windows update I could play games on XBox Live with no problem. After the update I am unable to sign in using my MS Account, which is how I signed in here, and log on to my pc.

Windows for home | Windows 11 | Gaming
asked 2026-10-14T01:15:07.79+00:00
TCATHF 215 Reputation points
answered 2026-10-14T04:06:46.94+00:00
Abhinav Shukla 0 Reputation points
2 answers

Portal not working

I am trying android device enrollment using Microsoft Intune Company Portal. Unable to setup work profile. I went into settings -> security -> installation sources -> and allowed company portal access. I also went into settings -> security…

Microsoft Security | Intune | Application management
asked 2025-11-12T15:07:02.8566667+00:00
Anonymous
commented 2026-10-14T04:06:08.5933333+00:00
Lucy Garczynski 0 Reputation points
1 answer

MTR camera/screen share issues in ver. 5.7.112.0

Microsoft Teams Rooms 5.7.112.0 causes black camera video and black content sharing on Lenovo ThinkSmart Hub (Windows 11 25H2 / 11H1 image). Symptoms: Camera works in Windows Camera app Camera preview works in MTR Live meeting camera becomes black …

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-10-13T07:42:16.4633333+00:00
steffen storøy 0 Reputation points
commented 2026-10-14T04:05:38.8066667+00:00
Francisco Montilla 31,345 Reputation points Independent Advisor
0 answers

Azure administrator MFA lockout.

Dear Microsoft Support Team, I am seeking assistance with an Azure administrator MFA lockout. I am the sole administrator of a personal Azure tenant, accessed using my Microsoft account (Hotmail). After replacing my mobile phone, I lost access to the…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,890 questions
asked 2026-10-14T00:48:22.44+00:00
HIMANSHU DESAI 0 Reputation points
2 answers

Clarification Required – Incorrect Error Message When Recalling Emails Sent to External Recipients

The user is expiencing inappropriate message recall. Currently, the tenant has restrict users from recalling messages older than 15 minutes. However, when users tried to recall messages to external recipients, the system responded the same error message…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,438 questions
asked 2026-10-12T06:12:13.23+00:00
Bindu M S 60 Reputation points
commented 2026-10-14T04:01:25.1833333+00:00
Austin-H 8,470 Reputation points Microsoft External Staff Moderator
2 answers

Need to cancel an account I no longer have access to

How do I cancel a subscription I was charged on but no longer use or have access to the non-Microsoft account? The account was tied into my old GoDaddy.com account. Microsoft was one of their add-on subscriptions.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-14T03:14:14.1833333+00:00
Daniel McClintock 0 Reputation points
answered 2026-10-14T03:59:14.17+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor
1 answer

Não consigo acessar o Microsoft Azure ou ENTRA

Toda vez que tento acessar minha conta na Azure recebo a mensagem: "You are required to register an authentication method to continue but none have been enabled for this account. Contact your admin for help" Isso começou depois que baixei o…

Microsoft Security | Microsoft Authenticator
asked 2026-10-10T16:03:01.6466667+00:00
Victor Oliveira Andrade 0 Reputation points
edited an answer 2026-10-14T03:56:46.36+00:00
Austin-H 8,470 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Account Escalation Request

I had recently got my account compromised, had the email and password changed on me without notification. I submitted a Account Escalation Request to recover the account, and then an account recovery form. I was able to change the password on the account…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T08:42:45.2833333+00:00
Jahcxkson Blunt 20 Reputation points
accepted 2026-10-14T03:55:01.6166667+00:00
Jahcxkson Blunt 20 Reputation points
2 answers

I can't get a refund.

My little sister purchased a game on my card without my knowledge and luckily I noticed before the 2 week limit was up and I refunded the game and explained them the details. They denied my refund saying I don't meet the requirements, which I did meet…

Windows for home | Other | Gaming
asked 2026-10-13T01:36:44.58+00:00
Juana I. Juarez Venegas 0 Reputation points
commented 2026-10-14T03:54:29.9433333+00:00
paulr0511 49,380 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Clarification Required: Polly OSMF Impact on Microsoft.Extensions.Http.Resilience

Hello Team, We are seeking clarification regarding the recently announced Open Source Maintenance Fee (OSMF) for Polly and its implications for applications that follow Microsoft's recommended resilience patterns. [thepollyproject.org] Microsoft…

Developer technologies | .NET | Other
Developer technologies | .NET | Other

Microsoft Technologies based on the .NET software framework. Miscellaneous topics that do not fit into specific categories.

4,182 questions
asked 2026-10-07T06:21:35.4266667+00:00
Neeraj Mahajan 141 Reputation points
accepted 2026-10-14T03:53:34.55+00:00
Neeraj Mahajan 141 Reputation points
1 answer

Just need phone number for customer support

what is an actual phone number to speak with a live person for customer service?????

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-05T17:14:07.31+00:00
Cynthia Bratton 0 Reputation points
commented 2026-10-14T03:53:27.88+00:00
_AW_ 69,996 Reputation points Volunteer Moderator
2 answers

you are still showing my old email address on my account ie. [PII removed]@southernphone.com.au Please remove it

you are still showing my old email address n my account. ie. [PII removed] at southernphone.com.au I have not been with them for over a year and as I have a new laptop this old address is preventing me from getting into microsoft. Please remove it as…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T02:41:18.0233333+00:00
Jill Steward 0 Reputation points
edited the question 2026-10-14T03:51:03.85+00:00
_AW_ 69,996 Reputation points Volunteer Moderator
1 answer

HTTP 502 errors in NGINX reverse proxy when processing large Microsoft Entra ID SSO headers

We are experiencing intermittent HTTP 502 errors on our NGINX reverse proxy when users authenticate through Microsoft Entra ID Single Sign-On. During the authentication process, the authorization headers and identity claims returned by Microsoft Entra ID…

Windows for business | Windows 365 Business
asked 2026-10-14T03:35:45.7633333+00:00
Jiya Raha 100 Reputation points
answered 2026-10-14T03:50:29.0733333+00:00
Abhinav Shukla 0 Reputation points
2 answers

Pin To Start Options Listings Box Not Showing Up From The Settings After About was Pressed?

All the possible options given by you had sadly not worked at all,I explored all Windows 11 versions one by one, after Windows 11 21.996.1, and they all show these issues as well.I explored all the settings in Regedit? and Gpedit's settings as shown from…

Windows for home | Windows 11 | Settings
asked 2026-10-13T04:40:15.08+00:00
maroner pierre 65 Reputation points
answered 2026-10-14T03:49:59.9+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Lost backup on Microsoft Authenticator

Hi everyone, I have been using Microsoft Authenticator for a long time, and most of my 2FA codes from various platforms were backed up to it (cloud backup was turned on). A few days ago, I reset my phone. When I tried to use "Begin recovery" in…

Microsoft Security | Microsoft Authenticator
asked 2026-10-14T03:43:55.1633333+00:00
Vu Quang Tung 0 Reputation points
answered 2026-10-14T03:44:13.5333333+00:00

AI answer

1 answer

Renewal could not be completed due to a technical issue: AZ-104 expired 12 Oct 2026

Hello Microsoft Certification Support team, I tried to renew my Microsoft Certified: Azure Administrator Associate (AZ-104) certification before it expired on 12 October 2026, but the renewal assessment would not load, and I was unable to start it. I…

Community Center | Not monitored
asked 2026-10-13T03:36:37.6966667+00:00
Reshanth G 0 Reputation points
commented 2026-10-14T03:43:09.0233333+00:00
Reshanth G 0 Reputation points