Microsoft 365 and Office OneDrive For home Windows

2 answers

Where has Onecloud subdirectory dissapeared to?

I have, or had until a few hours ago, a onecloud subdirectory with several thousand photos stored in it. It now doesn't appear in the directory listing. What has happened to it, and how can I regain access?

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David Loane 0

edited an answer

Craig Long 18,665

3 answers

Microsoft OneDrive files

I uninstalled Microsoft OneDrive from my computer a while ago. There is still a OneDrive files on my computer. It will not let me delete these files. When I right click on the files, and click on delete, It says "The cloud file provider is not…

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Peggy Montgomery 0

edited an answer

Craig Long 18,665

3 answers

My OneDrive says it's storage is full, but it's empty.

I've searched for answers to this, as I'm not receiving incoming emails to my Outlook, but my email says it's exceeding the storage limit. I checked the limits and Outlook is using 0.1% of it's 15GB limit, but OneDrive is showing 5.5GB of the 5GB limit.…

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Nightswarm 5

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Olathe Guy 0

1 answer

How does two separately created screenshots using the snipit tool have same timestamp and date

There are two screenshots that were created with the snip it tool in Microsoft. The two screenshots went automatically into the OneDrive/pictures/screenshots folder due to the snip it tool configuration. Please can you explain the below table. …

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Ajay Mahadeo 0

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Ajay Mahadeo 0

3 answers

OneDrive thumbnails disappear offline although files are fully stored locally

I use Windows 11 and OneDrive Personal with the OneDrive folder located at D:\OneDrive. All files are set to Always keep on this device and are fully available on drive D:. They open normally from D:\OneDrive even without Internet access. However: With…

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Paulo R R Pinto 0

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Angelfire74-1221 0

1 answer

OneDrive storage warning

OneDrive shows 313.8 GB used out of 1 TB, but the desktop app reports “Not enough cloud storage,” and uploading through the website also fails. The accounts match. Restarting and resetting OneDrive did not resolve it. Please check my effective storage…

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Karyn Jackson 0

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GsN5034 - IA 78,175 Independent Advisor

3 answers

Turning OneDrive backup off and on

I use Windows 11 on a PC. I synced my computer to OneDrive to backup my files. However, I want to access my files locally (i.e., on my computer) rather than via the OneDrive>Name Personal path so that I can work on files even when offline. Yet right…

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QLad 5

edited a comment

Craig Long 18,665

1 answer

OneDrive does not recognise the additional storage

I have purchased additional storage space but OneDrive does not recognise it.

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Richard Donkin 1

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Karen Stanfield 0

1 answer

How many people are viewing my Word document?

Hello! I have a personal paid Microsoft 365 account, and I need to know how many people are visiting a Word document I created in my account. Even just the number of clicks on the link to the Word doc would be amazing! I'm seeing solutions for this…

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IFVCC Coordinator 0

answered

John Jefferson Doyon 89,145 Independent Advisor

3 answers

How do I save Onedrive files to my desktop?

I put all my files on the cloud and am using Onedrive so I can autosave my docs. Problem is I cannot save Onedrive files to my desktop. How can I do this? Moved from: [Windows for home › Windows 11 › Files, folders, and storage]

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TA Strong 20

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TA Strong 20

1 answer

My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that po

My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that…

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BISWAJIT BISWAL 0

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Lucus-V 13,735 Microsoft External Staff Moderator

3 answers

I don't understand the new one drive!

I have used a personal one drive account for a few years and keep all my docs on it. Recently I uploaded some photos, some from one drive and some from a memory card, I put to save them to one drive, but they did not go to my personal account and I…

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Carey Baff 0

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Manoel Barros 22,065 Independent Advisor

2 answers

Onedrive not allowing me to save files to document folder

Onedrive not allowing me to save files to documents folder. I can save to Desktop and then move it. How can I fix this?

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Pam Robertson 0

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GsN5034 - IA 78,175 Independent Advisor

3 answers

problem with onedrive authentication

WE Have been in four, long chat sessions about this already. Before our last break, you left me with the following text to use in order to resume our last session: Tonight we accomplished something important: ✅ Confirmed your Microsoft account is…

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CynthiaWilliams-2722 0

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Jeronimo Fuerte 46,740 Independent Advisor

2 answers

THE MICROSOFT ONE DRIVE UPDATE AND 365 UPDATE IS ****

Cannot even download my file one by one or batch from one drive all the files are still in onedrive if i go to support page it gives the previous versions images which had the select option this one does not. pls fix this and anyway can i get all files…

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JAINIL 0

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Kai-H 28,235 Microsoft External Staff Moderator

2 answers

How to delete ghost OneDrive files?

I am trying to purge my OneDrive, but there are some OneNote notebooks and some other office docs that i can't delete and most of them i can't view. This has been going on for years now, and i'm trying to purge it all from OneDrive, but these files…

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bill 0

answered

Francisco Montilla 30,735 Independent Advisor

2 answers

OneDrive Photos Archiving

I switched over from Google Drive and I need some assistance on sorting my photos. I have over 100,000 pics/videos. When I was using Google Photos, once I add the photos into an album I usually archived them. The photos then disappear from the…

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Tom 0

edited an answer

Xavier-D 13,750 Microsoft External Staff Moderator

2 answers

Going to an error with poor internet connections

I need to save files to my hard drive as I can not rely on onedrive being available but everythins seems to save to onedrive. How do I stop this

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David Ritchie 0

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Doina Marin 0

1 answer

Autosave prompt

Totally complicated. Can you please fix autosave feature! It is on, it is off, it is on. I always want it on - everywhere! Please fix this on my whole computer to always be on. The toggle does not work when opening documents on my desktop. This is…

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TA Strong 20

edited a comment

Craig Long 18,665

1 answer

Como arreglar este problema que aparece al intentar iniciar sesion

Correlation Id: 1d34ba87-3bf9-4445-b4c7-66cec7400b93 Timestamp: 2026-03-05T20:04:15.000Z DPTI: d86853d0cc98d13a161534e4a1a17966e244d60eb738d156e73f0bbc00ba0056 Message: The credential is invalid. Unexpected sub status (6008). Tag: 657rx Code: 2150171662

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(Estudiante) Edison Santiago Barraquel Chipantiza 0

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JUAN DAVID RODRIGUEZ APARICIO 0

Microsoft 365 and Office | OneDrive | For home | Windows

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16,237 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

Where has Onecloud subdirectory dissapeared to?

Microsoft OneDrive files

My OneDrive says it's storage is full, but it's empty.

How does two separately created screenshots using the snipit tool have same timestamp and date

OneDrive thumbnails disappear offline although files are fully stored locally

OneDrive storage warning

Turning OneDrive backup off and on

OneDrive does not recognise the additional storage

How many people are viewing my Word document?

How do I save Onedrive files to my desktop?

My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that po

I don't understand the new one drive!

Onedrive not allowing me to save files to document folder

problem with onedrive authentication

THE MICROSOFT ONE DRIVE UPDATE AND 365 UPDATE IS ****

How to delete ghost OneDrive files?

OneDrive Photos Archiving

Going to an error with poor internet connections

Autosave prompt

Como arreglar este problema que aparece al intentar iniciar sesion