1,615,964 questions

Sort by: Updated
2 answers

I cannot send emails

Hello Every time I try to send an email to anyone it does not send and says delivery failed. I have tried all the methods and it is still not working.

Outlook | Web | Outlook.com | Email
asked 2026-10-15T01:01:21.2333333+00:00
Meeta Patel 0 Reputation points
answered 2026-10-15T01:37:32.8233333+00:00
Manoel Barros 22,255 Reputation points Independent Advisor
3 answers

Excel 2609 (Build 20430.20092) crashes when opening files from OneDrive – Rtc.dll 0xc0000005

After updating Microsoft 365 Apps for business to Version 2609 (Build 20430.20092), Excel crashes immediately when opening Excel files stored in OneDrive. Environment Microsoft 365 Apps for business Excel Version 2609 (Build 20430.20092) Current…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-24T14:58:17.0866667+00:00
BAE DONGUK 5 Reputation points
answered 2026-10-15T01:37:06.5666667+00:00
EmilyS_726 30,795 Reputation points Volunteer Moderator
1 answer

Entra ID Free after Azure free-trial expiry: personal Microsoft-account OAuth without PAYG

I am preparing a locally hosted personal email application. Zero mandatory subscription charges is a firm requirement. I have not created an Azure subscription and do not want a paid plan, premium trial, or hosted Azure resources. Please clarify the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-15T01:33:22.0766667+00:00
Steve Lutz 0 Reputation points
answered 2026-10-15T01:35:43.95+00:00

AI answer

3 answers

I don't see an audio input device

I don't see an input device for speaking or recording. I can add a bluetooth connection but cannot use the inbuilt microphone. I use Windows 11 Pro, Microsoft 365 Family. Any ideas?

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-09T10:40:18.09+00:00
DiederikVanRappard-2788 5 Reputation points
commented 2026-10-15T01:34:33.6133333+00:00
casey butler 0 Reputation points
2 answers

Is there a roadmap or planned update to decouple Location-Based Routing (LBR) from the root OnlinePSTNGateway object in Microsoft Teams Direct Routing?

Currently, enabling LBR requires root gateway configuration (e.g., via -GatewaySiteLbrEnabled). For organizations utilizing modern multi-tenant partner architectures and derived trunking models (such as AudioCodes Live Pro/Express), the underlying global…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-10-14T16:40:27+00:00
Jr. McClean 0 Reputation points
answered 2026-10-15T01:34:16.79+00:00
Jr. McClean 0 Reputation points
2 answers

Powerpoint unable to save file

i am trying to save a powerpoint presentation and it keeps saying an error occurred while powerpoint was saving the file

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-10-15T00:46:27.87+00:00
Amanda McClelland 0 Reputation points
answered 2026-10-15T01:33:45.73+00:00
Jade Ng 16,030 Reputation points Microsoft External Staff Moderator
5 answers

File Explorer stuck in legacy/classic UI (no tabs), Windows 11 25H2, build 26200.9550

File Explorer has reverted from the modern Windows 11 interface (tabs, modern command bar) to the legacy/classic appearance. The exact onset time/date could not be reliably established — system log retention on this device does not extend far enough back…

Windows for home | Windows 11 | Windows update
asked 2026-09-29T11:43:07.0133333+00:00
taha khalid 35 Reputation points
commented 2026-10-15T01:32:42.67+00:00
Leong-0577 21 Reputation points
1 answer

refund my yearly IAP that i just canceled on 10/8/2026

I just canceled my yearly IAP on 10/8 and I am requesting a refund

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-13T20:29:58.7966667+00:00
Jeff Pohl 0 Reputation points
commented 2026-10-15T01:32:36.3933333+00:00
Xavier-D 13,885 Reputation points Microsoft External Staff Moderator
1 answer

Link is broken for "Azure for Architects" e-book

I requested an e-book of "Azure for Architects" from below page. https://info.microsoft.com/ww-landing-azure-for-architects.html I also received an email from Microsoft Azure Team ******@email.microsoft.com with download link. But when I…

Azure | Azure Training
asked 2026-10-14T02:36:56.7766667+00:00
dskim 0 Reputation points
commented 2026-10-15T01:32:05.6666667+00:00
dskim 0 Reputation points
1 answer

Hacked Account

Around May of this year my Microsoft account was hacked and I lost everything i played for over the years and Microsoft support hasn't helped a bit. I've sent screenshots of hard evidence proving the account was mine for example the email from Microsoft…

Windows for home | Windows 11 | Gaming
asked 2026-10-15T01:31:12.6533333+00:00
Jack Shagena 0 Reputation points
answered 2026-10-15T01:31:57.3666667+00:00

AI answer

3 answers

Outlook.com incorrectly reports daily sending limit and I cannot find a support channel for account review

Hello, I am seeking help with my personal Hotmail/Outlook.com account. Outlook.com repeatedly reports: "The daily message limit helps us free the world from spammers. We're sorry that it's getting in your way." However, I send very few…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T00:53:02.16+00:00
JohnTalty-8067 0 Reputation points
edited an answer 2026-10-15T01:31:21.1866667+00:00
JohnTalty-8067 0 Reputation points
1 answer

Request to restore accidentally removed Hotmail alias

My long-standing Hotmail address was accidentally removed from my Microsoft account two weeks ago. I still have full access to my Microsoft account and all previous emails, but my original Hotmail address is no longer associated with the account, and I…

Microsoft 365 and Office | Other
asked 2026-10-15T00:48:29.4033333+00:00
Kim Renshaw 0 Reputation points
answered 2026-10-15T01:28:51.59+00:00
Estrella721 47,040 Reputation points Independent Advisor
1 answer

Copilot suddenly reports "isn't available in your region" after recent update, despite being in Ontario, Canada

Hello, I am experiencing an issue with Microsoft Copilot that started immediately after a recent update and I am hoping someone can help identify the cause. When I attempt to use Copilot on my Windows PC, I receive a message indicating that Copilot is…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-14T14:44:19.12+00:00
Joe Johnson 0 Reputation points
edited an answer 2026-10-15T01:27:28.85+00:00
Norah-L 11,870 Reputation points Microsoft External Staff Moderator
2 answers

How to find recovery Key for my new Windows 11 desktop

How to find recovery Key for my new Windows 11 desktop

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-15T00:52:14.8166667+00:00
Lucio Barque 0 Reputation points
answered 2026-10-15T01:25:56.09+00:00
EmilyS726 273K Reputation points Independent Advisor
1 answer

Uninstalling Windows Sandbox?

A recent windows upgrade has rendered my Windows Sandbox unusable. I would like to uninstall the program.

Windows for home | Windows 11 | Settings
asked 2026-10-15T01:24:50.3533333+00:00
Chris Layne 0 Reputation points
answered 2026-10-15T01:25:02.2933333+00:00

AI answer

0 answers

School email deactivated. Help me recover my account and Minecraft Java license.

My Microsoft account was registered using my former school's email address, which has now been deactivated because I transferred schools. I purchased Minecraft: Java Edition for approximately CAD $75 using a Microsoft/Xbox gift card balance. I am worried…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-15T01:22:46.0433333+00:00
Wemmbu FlameFrags 0 Reputation points
1 answer

HTTP 502 errors in NGINX reverse proxy when processing large Microsoft Entra ID SSO headers

We are experiencing intermittent HTTP 502 errors on our NGINX reverse proxy when users authenticate through Microsoft Entra ID Single Sign-On. During the authentication process, the authorization headers and identity claims returned by Microsoft Entra ID…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-14T03:35:45.7633333+00:00
Jiya Raha 100 Reputation points
edited the question 2026-10-15T01:21:50.55+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,980 Reputation points Microsoft External Staff Moderator
1 answer

Pinned chats missing in Copilot

I have had this issue a few times lately. All my pinned chats on Copilot have gone missing. I have tried to log out and log in but the issue persists. Need to know if there's a way to retrieve and avoid this issue.

Microsoft Copilot | Other
asked 2026-10-15T01:16:53.8333333+00:00
Shubham Narula 0 Reputation points
answered 2026-10-15T01:17:43.3633333+00:00

AI answer

2 answers

user is unable to open the calender app inside the teams

User is unable to open the Calendar in both Microsoft Teams desktop app and Teams web and receives an error. PFA screenshot. User is a cloud user, and the mailbox is hosted in Exchange Online. Ran the Microsoft Remote Connectivity Analyzer - Teams…

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-10-14T00:45:24.03+00:00
Dustin 0 Reputation points
commented 2026-10-15T01:15:31.6433333+00:00
Teddie Dang 1,620 Reputation points Independent Advisor
0 answers

How do I get with a live agent to talk about my hotmail account?

I cannot log into my hotmail because it is old and when i got the password it said i had to reset it. Issue is when I tried to it goes to a recovery email that no longer exists. ITs tied to some of my accounts on my xbox like a ubisoft connect. I just…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-15T01:11:41.25+00:00
Austin 0 Reputation points