Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
2 answers
My Word Program in my 2021 Home & Office package froze up and now doesn't work
My 2021 Home Office Word program suddenly froze this morning, can't be used. The note above the page says "Activate Microsoft 365 to Create and Edit. Your Office 2019 license is not support with this version of the application. So I assumed my Home…
Microsoft 365 and Office | Other
asked
2026-10-08T15:43:43.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 92%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Brumm
0
Reputation points
answered
2026-10-08T16:16:48.8666667+00:00
DaveM121
937.5K
Reputation points
Independent Advisor
3 answers
How do I stop Microsoft taking payments from my card when my subscription is already cancelled
How do I stop Microsoft taking payments from my card when my subscription is already cancelled. My subscription ceased 17/7 2026 , payment taken and refunded now on 3/10/2026 a payment has been changed to my card of £84.99.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-07T13:54:40.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 33%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Bailey
0
Reputation points
answered
2026-10-08T15:47:55.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,020
Reputation points
Independent Advisor
2 answers
Advanced filtering and conditional formatting
Hi, I am working on a project that involves advanced filtering and conditional formatting. So far I have made two columns for conditional formatting when I apply the criteria is applied. When I do the advanced filtering both columns are highlighted. …
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-09-24T21:58:59.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joseph Horling
5
Reputation points
edited a comment
2026-10-08T14:47:47.44+00:00
Joseph Horling
5
Reputation points
2 answers
Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)
I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
1 answer
ich kann mich nicht in meinem Konto anmelden
Fehlermeldung: nicht authorisiert obwohl ich einen Account habe.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-08T12:31:45.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 9%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tilman Pott
0
Reputation points
answered
2026-10-08T13:08:32.2533333+00:00
DaveM121
937.5K
Reputation points
Independent Advisor
1 answer
Download Microsoft 365 to my new computer
G'day, I have paid my subscription for Microsoft 365. I have a new computer, and I want to download it. Please tell me what I need to do?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-08T09:40:04.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 7.000000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Perry Perrement
20
Reputation points
answered
2026-10-08T10:13:53.2033333+00:00
DaveM121
937.5K
Reputation points
Independent Advisor
0 answers
Cant change primary alias
I have a personal Microsoft account with three verified aliases. When I try to make either my Outlook.com alias or my custom-domain alias primary, I receive: “We were unable to make [address] your primary alias. Please try again later.” The current…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-08T09:28:31.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 44%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Neringa Petrosiute
0
Reputation points
2 answers
Microsoft 365 student verification rejected
Hello, I am a student at Ho Chi Minh City Open University in Vietnam, enrolled in the online Bachelor's program. I am trying to purchase Microsoft 365 Personal with the student discount. My student email domain is @oude.edu.vn, but it cannot be verified…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-08T07:10:15.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 3%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vy Huỳnh
0
Reputation points
answered
2026-10-08T08:27:35.01+00:00
Onyx Is here
5,020
Reputation points
Independent Advisor
2 answers
Been billed twice for Microsoft services
I have been charged twice, requesting a refund please. I paid on August 18, 2026 with my Pay pal account linked to my M and T bank account, then charged to a paypal credit card.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-05T16:05:11.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 61%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
jennie giannotti
0
Reputation points
answered
2026-10-08T06:05:23.42+00:00
jennie giannotti
0
Reputation points
2 answers
Outlook in Office 365 will not get my gmail emails
outlook 365 will not get my gmail emails, even after restarting, no vpn, checking settings. does anyone have an answer, thank you very much
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-06T20:27:46.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 77%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robert Schoenert
0
Reputation points
commented
2026-10-08T00:19:35.8866667+00:00
Manoel Barros
22,240
Reputation points
Independent Advisor
1 answer
Not receiving emails from company domain, but not listed in "blocked senders" - how do I resolve
Hi, I am not receiving emails from Sky as their customer. I have checked and the email response is triggered in their end, but I am not receiving the emails. I have checked "Blocked Senders" and any domain from sky is not listed. And I cannot…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-05T13:28:51.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 10%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Áine Leacy
0
Reputation points
commented
2026-10-07T23:38:13.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
13,840
Reputation points Microsoft External Staff
Moderator
2 answers
Error code: 0xc0000142
I have tried multiple different strategies to resolving this issue and nothing seems to be working - any guidance would be greatly appreciated.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-05T11:49:15.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 56.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kevin Kelly
5
Reputation points
edited the question
2026-10-07T22:07:31.94+00:00
Gérard Oomens
132.8K
Reputation points
Volunteer Moderator
2 answers
Problemas al actualizar windows
Buenas Hace unas semanas actualice wondows E inmediatamente quedo el excel sin licencia a pesar que yo compre Microsoft 365 en una tienda Intento abrir En la computadora para abrir un ticket y me sale el error 401 Espero me puedan ayudar a abrir un…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-07T20:16:28.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 0%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
CARLOS VAZQUEZ
0
Reputation points
answered
2026-10-07T20:50:10.5566667+00:00
Francisco Montilla
30,735
Reputation points
Independent Advisor
2 answers
Unable to select multiple staff when creating a meeting using a service in Bookings.
I have created a service within a shared Bookings page for meetings with my staff at an upcoming trade show. I believe I have my staff and availability set up correctly with in the service. However, when I test the Booking using the shared link, I am…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-01-12T21:34:47.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Boltik
0
Reputation points
answered
2026-10-07T20:27:59.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 83%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Leticia Trandafir
0
Reputation points
1 answer
reinstall 365
I opened my account and do not see my subscription in my profile. I need to reinstall micro 365
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-07T17:03:33.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
steve Diamond
0
Reputation points
answered
2026-10-07T17:33:55+00:00
Stefan Blom
353.8K
Reputation points MVP
Volunteer Moderator
2 answers
LIVE AGENT
I need to speak with a live agent and all I get are endless steps that lead nowhere. who can give me a direct link to choose the live agent chat?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-07T16:35:25.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 7.000000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Ellen Reynard
5
Reputation points
answered
2026-10-07T17:14:12.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
106.8K
Reputation points
Independent Advisor
2 answers
Human customer service
How do I connect with a live human customer service: The AI answers, as usual, do not work.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-07T16:19:41.6033333+00:00
Ellen Reynard
5
Reputation points
commented
2026-10-07T16:53:20.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
86,010
Reputation points
Independent Advisor
1 answer
My credit card has been charged twice after upgrading to family subscription
I upgraded from personal to family subscription on October 3, and now my credit card statement shows that the subscription fee has been deducted twice. What has gone wrong?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-07T14:58:09.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Leon Juffermans
0
Reputation points
answered
2026-10-07T15:32:20.49+00:00
EmilyS726
271.4K
Reputation points
Independent Advisor
3 answers
Outlook has run into an error that is preventing it from working correctly
Outlook has run into an error that is preventing it from working correctly
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-07T12:11:19.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 89%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jason Carlberg
0
Reputation points
answered
2026-10-07T12:48:36.89+00:00
TaoLi
114.9K
Reputation points
Independent Advisor
3 answers
CASE NUMBER [PII removed]
please contact me. unable to log in to continue your support
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,294 questions
asked
2026-10-06T10:59:29.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 81%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Nancy Lim
0
Reputation points
answered
2026-10-07T00:15:52.8166667+00:00
Bob Jones AKA CyberTaz MVP
437.8K
Reputation points