2,294 questions
3 answers
How to enable copilot in outlook?
HI, In my Outlook the Copilot tab is greyed and does not work. How to enable copilot in outlook? REgards,
Microsoft Copilot | Other
asked
2026-09-25T16:00:08.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 48%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Buczek, Ewa [SVCS]
0
Reputation points
recommended
2026-10-17T06:58:42.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,570
Reputation points Microsoft External Staff
Moderator
2 answers
Request for Bill Waiver or Refund – Subscription Used for Learning Purposes
Dear Support Team, I am using this subscription solely for learning and educational purposes and not for any commercial activities. I kindly request you to consider waiving the bill amount generated on my subscription or providing a refund, as I am using…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,550 questions
asked
2026-10-17T06:18:21.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 12%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUP%3C/text%3E%3C/svg%3E)
uday prasad
0
Reputation points
commented
2026-10-17T06:55:20.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
1,465
Reputation points
Independent Advisor
1 answer
My Microsoft Account hacked in May - blocked, hacker alias added
I was at concert in Chorzow in May 2026. When I returned to Szczecin and started Forza Horizon 6 it said account not found. Xbox app logged me out. Email from Microsoft said password and email changed. Now account is blocked by Microsoft. My Google and…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,185 questions
asked
2026-10-15T18:14:39.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 73%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO2%3C/text%3E%3C/svg%3E)
olololekekek #206
20
Reputation points
commented
2026-10-17T06:53:48.1533333+00:00
olololekekek #206
20
Reputation points
1 answer
Windows Recall disappeared on its own
Hi everyone, I'm experiencing a very unusual issue with Recall on my HP OmniBook Ultra Flip 14-fh0003nl. Recall suddenly disappeared from Settings > Privacy & security, and I haven't been able to restore it. The strange part is that Recall appears…
Windows for home | Windows 11 | Security and privacy
8,816 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Responsible AI Error
I am receiving a responsible AI use error for an agent I am trying to build to create carrier claim emails. Even "hello" blocks the agent. There isn't anything questionable built into the agent so I am unsure why this is flagging.
Microsoft Copilot | Other
2,294 questions
asked
2026-10-16T14:59:58.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Matthew Wagner-Yau
0
Reputation points
answered
2026-10-17T06:50:46.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
1 answer
I cant change my Xbox account settings...
Hello, I cannot use chat in Minecraft Java Edition because it says “Chat is not allowed by account settings.” My Microsoft account birth date is correct, and I am not currently in a Microsoft Family group. However, all Xbox privacy settings are greyed…
Windows for home | Windows 11 | Family and online safety
903 questions
asked
2026-10-16T13:05:01.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Nino Linden
0
Reputation points
answered
2026-10-17T06:47:20.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,620
Reputation points Microsoft External Staff
Moderator
1 answer
SC200 Voucher expecting
Dear Team, I have attended SC200 from September 28, 2026 - October 2, 2026 and taken the assessment and scored 91%. I ma eligible to receive the voucher for the exam. But i did not receive it yet. Or do let me know when will i receive them.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,386 questions
asked
2026-10-16T09:23:46.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPI%3C/text%3E%3C/svg%3E)
Pavithra Ilango
0
Reputation points
commented
2026-10-17T06:41:50.7+00:00
Julian Sharp
45,856
Reputation points
2 answers
How to fix my PINon my laptop? (code: 0x80090027)
When I try to use my fingerprint, it asks for my PIN; however, even though I enter the correct PIN, it returns an error—the error code is 0x80090027.
Windows for home | Windows 11 | Security and privacy
8,816 questions
asked
2026-10-16T21:36:44.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
LÊ ANH TUẤN
0
Reputation points
answered
2026-10-17T06:40:36.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
OneDrive Photos People facial recognition is not working
OneDrive Photos People facial recognition is enabled but not working. Thousands of photos have fully synced, but People still shows “No people found yet.”
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,299 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 39%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
Windows 11 login blocked after update — PIN unavailable, password option missing, verification email never arrives
Hello Microsoft Support Team, I urgently need assistance recovering access to an MSI laptop running Windows 11. My priority is to restore access to the existing Windows user account without losing any personal files, installed applications, or…
Windows for home | Windows 11 | Accounts, profiles, and login
10,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
reschedule my exam
I want to reschedule my exam which i have re scheduled in 23rd October
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,386 questions
asked
2026-10-17T06:23:21.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Prabhavathi Vilas
0
Reputation points
answered
2026-10-17T06:35:09.7133333+00:00
Julian Sharp
45,856
Reputation points
1 answer
Locked out of Hotmail account
I have been locked out of my Hotmail account due to 'suspicious activity' and the verification process is not working despite me adding detailed information. I set the account up many years ago, and the linked phone number is no longer valid. I am out of…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,185 questions
asked
2026-10-16T13:52:52.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stephen Merchant
0
Reputation points
answered
2026-10-17T06:33:03.3366667+00:00
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
1 answer
I am unable to change my legal name
Hi Support team, I have registered for GH-300 github copilot micosoft certification. Since my government ID name and legal name is not matching, i have to update my legal name as per government ID. When i update my legal name trapped in Engage…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,386 questions
asked
2026-10-17T05:04:59.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 82%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Monika S M
0
Reputation points
answered
2026-10-17T06:30:35.92+00:00
Julian Sharp
45,856
Reputation points
1 answer
BitLocker Decryption Paused at 30.6% – Error 0x803100d6
Hello, I need help with BitLocker on Windows 11. My BitLocker decryption was initially running but remained at 30.6% for approximately two hours. I manually paused the process using manage-bde -pause C:. When I tried to resume it using manage-bde -resume…
Windows for home | Windows 11 | Security and privacy
8,816 questions
asked
2026-10-16T18:29:58.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
luttfi firda
0
Reputation points
answered
2026-10-17T06:30:05.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
17,335
Reputation points Microsoft External Staff
Moderator
1 answer
Regarding Applied skills certificate exam
i wrote the exam and submitted it and was waiting for results.It showed me to refresh if results are not visible after 60 seconds.So i refreshed it and unable to see my previous attemp result and was shown to reappear the exam after 72 hours
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,386 questions
asked
2026-10-17T06:21:20.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 56.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
MURALA VIJAYA DIVYA
0
Reputation points
answered
2026-10-17T06:28:41.3066667+00:00
Julian Sharp
45,856
Reputation points
1 answer
Microsoft Store asking me to repurchase Minecraft (Bedrock & Java) after SSD failure and Windows reinstall
Hello, I previously purchased Minecraft: Java & Bedrock Edition for PC on my Microsoft account and played it extensively with my friends. Recently, my SSD failed, so I had to replace it and perform a fresh reinstall of Windows. After reinstalling, I…
Windows for home | Windows 11 | Microsoft Store
3,395 questions
asked
2026-10-16T09:50:52.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOP%3C/text%3E%3C/svg%3E)
Ono PUNPUN
0
Reputation points
edited the question
2026-10-17T06:28:07.89+00:00
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to access my Onedrive
For some reason I have been unable to access my Onedrive documents and lists that I have saved. Nothing has changed on my laptop that I am aware of. It has only been doing this for the last 5 days. Whenever I try to access I get this message on…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,018 questions
asked
2026-10-16T19:04:40.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sean
0
Reputation points
answered
2026-10-17T06:27:02.7366667+00:00
Alvise Cervellati
6,880
Reputation points
Independent Advisor
1 answer
How can I privately contact support about Artifact Signing identity validation?
Where can I privately contact the team responsible for Artifact Signing organization identity validation? I would like to provide diagnostic details through a private support channel rather than a public Q&A post. Please clarify the appropriate…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,468 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Reinstall disk/usb
I have an active microsoft subscription and need a bootable USB. My computer is caught in Recovery Repair loop and i have tried all the 'hacks' I do not have another computer to create a bootable usb. How can I get one attached to my current…
Windows for home | Windows 10 | Recovery and backup
481 questions
asked
2026-10-16T21:35:01.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Debbie Williams
0
Reputation points
answered
2026-10-17T06:24:49.0133333+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 Pro 26H2: Is offline OOBE with Unattend.xml and no network adapter supported?
Hello Microsoft Community, I'm preparing a Windows 11 Pro x64 virtual machine using Hyper-V Generation 2 for personal development and security testing. Before proceeding, I need clarification on whether a fully offline Windows installation and initial…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
asked
2026-10-16T21:53:29.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akili Silva-Aweau
0
Reputation points
answered
2026-10-17T06:24:28.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VPHAN
45,825
Reputation points
Independent Advisor