218 questions
1 answer
how to chat with an agent about connection
how to chat with an agent about network connection that dose not work on the other device ? where can get this help please ?
Surface | Surface Laptop | Network
asked
2026-10-16T06:21:31.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 51%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
sarah bleier
0
Reputation points
answered
2026-10-16T13:18:09.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
2 answers
Help Needed - trying to remove "view" rights on a folder on MS OneDrive
I have a parent folder with multiple sub folders on my MS OneDrive. I have shared the parent folder so anyone with the link can view the contents and may have shared some of the sub-folders with a view only link and others would have no separate share…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,018 questions
asked
2026-10-15T12:24:53.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 6%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Darren
0
Reputation points
answered
2026-10-16T13:17:37.3333333+00:00
Francisco Montilla
31,530
Reputation points
Independent Advisor
2 answers
Getting unexpected encounted error not able to schedule the exam
If I try to schedule the exam am getting this unexpected encounted error how to resolve this attached here screenshot for reference Screenshot_20261016_181125.jpg
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,372 questions
asked
2026-10-16T12:59:11.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kanmani Prabakaran
0
Reputation points
answered
2026-10-16T13:15:16.5433333+00:00
Julian Sharp
45,856
Reputation points
1 answer
Minecraft capes not showing up in account
I was logging onto my Minecraft account on my phone, because I was having issues updating my game in the launcher, and when customizing my character I noticed that these two capes I had on previous skins I used to use, aren't showing in my account? I…
Windows for home | Windows 11 | Gaming
5,466 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Hide attendee names toggle missing in Teams webinar Meeting options despite Teams Premium and AttendeeIdentityMasking Enabled
Hi, I am unable to see the “Hide attendee names” toggle in Meeting options for a Teams webinar. Environment / What I’ve already checked: Teams Premium license is assigned (confirmed in Microsoft 365 admin center under Apps → Microsoft Teams Premium) …
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,969 questions
asked
2026-10-16T12:15:15.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 39%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Swarna Biswal
0
Reputation points
edited an answer
2026-10-16T13:14:44.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,680
Reputation points
Independent Advisor
1 answer
Azure Bastion connection to VM
I'm trying to access the VM via Bastion but I'm not able to connect it as I get connection time out error. Would it be any firewall issue? Any help is much appreciated.
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
3,177 questions
asked
2026-10-16T12:47:43.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 68%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Vivekraj Md
0
Reputation points
edited an answer
2026-10-16T13:14:32.6833333+00:00
Andreas Baumgarten
133.1K
Reputation points MVP
Volunteer Moderator
2 answers
My Laptop Location is Disabled from Xbox
I just installed some updates on my laptop and now I can't get logged into Xbox for any games. I went through Xbox support and couldn't get the problem resolved. I checked on the Xbox website and it showed my laptop as disabled. I have no idea how…
Windows for home | Windows 11 | Gaming
5,466 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 86%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
1 answer
Why I can't see any data in my Microsoft SNDS
I've authorized my sending IP in Microsoft SNDS and I've been sending emails from that same IPs for the past 10 days (about 50k emails total), but I still see no data in SNDS. The emails are definitely going out through the authorized IP. Why is there no…
Outlook | Web | Outlook on the web for business | Security
Outlook | Web | Outlook on the web for business | Security
Managing security settings and protections in Outlook on the web for business
229 questions
asked
2026-10-15T09:19:28.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arshiya Shaikh
0
Reputation points
commented
2026-10-16T13:09:38.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
1,210
Reputation points
Independent Advisor
2 answers
My passwords are gone
I just logged back in my account and all my passwords are gone how do i restore them
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,183 questions
asked
2026-03-01T02:18:05.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETE%3C/text%3E%3C/svg%3E)
Teri Evans
0
Reputation points
commented
2026-10-16T13:09:23.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Roger Hourin
0
Reputation points
7 answers
Latest KB5127690 and KB5127648 updates disabled GPU in Adobe Premiere 23
As in topic, before last update everything worked well. I installed KB5127690 and KB5127648 and Adobe Premiere 23 updated GPU settings for itself after finding some changes in system and stopped to use GPU even if it is selected (no changes in settings…
Windows for home | Windows 11 | Windows update
15,681 questions
asked
2026-10-15T06:25:49.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 4%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Riversedge64
0
Reputation points
answered
2026-10-16T13:08:40.8533333+00:00
TaoLi
116.5K
Reputation points
Independent Advisor
2 answers
Unable to save complete email to File Explorer or as attachement to another email
For years, I have used 'drag and drop' to move emails from Outlook to File Explorer, or to attach to other emails. These processes are not working and result in incomplete email histories. For filing: I simply selected the latest email (which contained…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,901 questions
asked
2026-10-12T04:43:42.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 41%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Benni
0
Reputation points
commented
2026-10-16T13:08:18.54+00:00
Francisco Montilla
31,530
Reputation points
Independent Advisor
2 answers
Turn off Copilot Summary in Word Documents
How do I turn off the Copilot summary at the top of word documents
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
317 questions
asked
2026-01-17T22:23:44.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 32%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robert Smith
25
Reputation points
commented
2026-10-16T13:06:20.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 40%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BuddyY
0
Reputation points
2 answers
WHY DOES COPILOT'S NEW UPDATE SUCK?!
I always use my phone to chat and my app store was broken so i decided to use my computer and i had a conversation that couldn't load and if i bring up something FROM THAT CONVERSATION, it literally forgets, AND IM SICK OF IT.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
317 questions
asked
2026-10-14T01:29:09.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kaideniscool2014
0
Reputation points
commented
2026-10-16T13:06:03.7633333+00:00
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
0 answers
I cant change my Xbox account settings...
Hello, I cannot use chat in Minecraft Java Edition because it says “Chat is not allowed by account settings.” My Microsoft account birth date is correct, and I am not currently in a Microsoft Family group. However, all Xbox privacy settings are greyed…
Windows for home | Windows 11 | Family and online safety
903 questions
asked
2026-10-16T13:05:01.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Nino Linden
0
Reputation points
asked
2026-10-16T13:05:01.45+00:00
Nino Linden
0
Reputation points
1 answer
Microsoft sucks
I was getting on my computer and then boom Microsoft family safety shows up and says my google chrome time is over, deleting all my valuable tabs that I had. I didn't even have a Micrisoft family safety account.
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
204 questions
asked
2026-10-16T12:03:35.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Seth hoeger
0
Reputation points
answered
2026-10-16T13:00:22.8633333+00:00
GsN5034 - IA
78,870
Reputation points
Independent Advisor
1 answer
Avd dynamic scaling, a lot of questions
Hi folks ! I'm currently trying to make a customer adopt azure virtual desktop with dynamic scaling but... I'm facing some limitations ( or not implemented features maybe ?) and not able to find it in the documentation... So I'm trying here 😀 Uses…
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
2,172 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Cannot access original Microsoft Learn profile — Credentials Support portal also broken
Hello Microsoft Support Team, I need assistance with an inaccessible Microsoft Learn profile. My original profile, martinrufino-4485, remains publicly visible with 72 badges and 21 trophies. However, after changing my Microsoft account email alias from…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,372 questions
asked
2026-10-10T17:32:19.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rufino Martin
20
Reputation points
commented
2026-10-16T12:59:48.1033333+00:00
Rufino Martin
20
Reputation points
2 answers
Surface Laptop for Business 7th Edition with Intel - Random Restarts Multiple Times Daily
I have a Surface Laptop for Business 7th Edition with Intel that I bought new in May 2026. It worked great until mid-September, at which time it started to reboot randomly. The troubleshooting experience pointed at my externally-attached monitor as being…
Surface | Surface Laptop | Performance and maintenance
1,335 questions
asked
2026-10-16T11:01:54.98+00:00
Keith
6
Reputation points
answered
2026-10-16T12:58:39.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,991
Reputation points MVP
Volunteer Moderator
2 answers
Lost chats after updating to newest version
I updated copilot and my chats did not appear with the updated version
Microsoft Copilot | Other
2,291 questions
asked
2026-10-13T20:28:24.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
rick skora
0
Reputation points
commented
2026-10-16T12:57:12.1133333+00:00
rick skora
0
Reputation points
4 answers
One of the answers was accepted by the question author.
How to get these Rewards App exclusive points?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,551 questions
asked
2026-09-28T12:01:43.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 89%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Imageory Nil
45
Reputation points
commented
2026-10-16T12:57:06.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 24%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carol McDonald
85
Reputation points