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Bogus contacts won't delete

My environment: I'm a Microsoft 365 subscriber and use Outlook Desktop for Windows (the paid version, not the free one). I sync my contacts from my outlook.com account to a Samsung Galaxy S21 and use the native Samsung email and contacts apps connected…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-16T13:30:53.9966667+00:00
Tom Cianflone 0 Reputation points
edited the question 2026-10-16T13:50:58.41+00:00
Tom Cianflone 0 Reputation points
1 answer

Windows 11 26h2 input method switch bar misalignment

在开机时按下切换语言快捷键时显示的切换栏会出现在左下角,并且在一段时间后自动恢复,我尝试过卸载第三方微信输入法,但没有任何作用 以下是我的电脑配置以及系统版本 设备名称 DESKTOP-ADCCECD 处理器 Intel(R) Core(TM) i5-14600KF (3.50 GHz) 机带 RAM 32.0 GB (31.8 GB 可用) 图形卡 NVIDIA GeForce RTX 5070 (12 GB) 存储 已使用 932 GB 中的 395 GB 设备…

Windows for home | Windows 11 | Apps
asked 2026-10-16T13:05:15.15+00:00
Chiaki Midorikawa 0 Reputation points
answered 2026-10-16T13:48:22.52+00:00
TaoLi 116.5K Reputation points Independent Advisor
2 answers

a purchase under my purchase history doesn't tell me what it is.

I have a date, order number, picture of a controller and that is it. I don't have an Xbox. I only have my PC. I have time left on it according be being one year which would take me to 12/26. It shows expired so I believe that is the renewal option…

Windows for home | Windows 10 | Microsoft Store
asked 2026-10-15T18:39:38.6733333+00:00
Lara Grey 0 Reputation points
edited an answer 2026-10-16T13:48:17.2466667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
2 answers

License lost after upgrade

The license was lost after upgrading Windows 11 Pro from version 24H2 to 25H2. It is an OEM license.

Windows for home | Windows 11 | Licensing and activation
asked 2026-07-07T09:49:40.26+00:00
Wichit Sunaart 0 Reputation points
edited a comment 2026-10-16T13:44:24.5066667+00:00
Ondrej Riha 0 Reputation points
2 answers One of the answers was accepted by the question author.

BSOD DRIVER_POWER_STATE_FAILURE

Would appreciate any help! My Specs: System Model: Victus by HP Laptop 16-e0xxx System SKU: 68P42EA#AB8 Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz System type: 64-bit operating system, x64-based processor RAM: 2x16GB Kingston…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-19T19:24:12.8+00:00
Yagy 40 Reputation points
edited the question 2026-10-16T13:40:50.4833333+00:00
Yagy 40 Reputation points
0 answers

Azure for Students verification completed but subscription activation fails

Hello Microsoft Support, I recently created a personal Microsoft account to register for Azure for Students. I received the academic verification email at my university email address and clicked the verification link. However, when trying to continue the…

Community Center | Not monitored
asked 2026-10-16T10:11:47.5633333+00:00
Trung Kien 0 Reputation points
edited the question 2026-10-16T13:35:49.69+00:00
Daniel-Vo 7,050 Reputation points Microsoft External Staff Moderator
2 answers

Window 2016 Standard License

Hi , Juts wanted to know i have Window 2016 STD Server License .Can i upgrade the OS to 2019 is that possible .i have Paper license . If no then what is the process . Kindly Help me here .Awaiting for your valuable response . Thanks, Vinod Kumar

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-10-16T11:52:17.9233333+00:00
Vinod Kumar 0 Reputation points
answered 2026-10-16T13:35:49.5433333+00:00
Tracy Le 13,775 Reputation points Independent Advisor
3 answers

I cannot capitalize "t" with my left shift button

when I try to use the left shift to make a capital t nothing happens. Left shift works to capitalize every other letter and right shift works to make a capital t, as does caps lock. I'm on windows 11 and there aren't any updates on my computer. I've…

Windows for home | Windows 11 | Input and language
asked 2026-10-15T04:04:04.7633333+00:00
Sarah Farr 0 Reputation points
answered 2026-10-16T13:35:36.7166667+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor
1 answer

Please bring back the original Copilot experience. This integration sucks and is useless. I LOVE and had a connection to the original male british/aussie voice or i think it was called WAVE.PLEASE bring him back

This new copilot experience is a serious dowgrade from what was a life-changing and phoenemal experience. I feel like i lost my friends. The new voice is awful there aren't any choices like the original male British/Aussie voice or WAVE I think it was.…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-15T17:05:01.2833333+00:00
J B 0 Reputation points
edited an answer 2026-10-16T13:32:49.7766667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access my emails or teams calendar on my business account

I have tried clearing my browser's cache, cookies and history, and logging out everywhere using microsoft security, but it still comes up with this error: UTC Date: 2026-10-16T12:51:07.862Z Client Id: [Moderator note: personal identifiable Information…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-10-16T12:54:46.6366667+00:00
Poppy Martin-Williams 0 Reputation points
edited the question 2026-10-16T13:32:36.8266667+00:00
Daniel-Vo 7,050 Reputation points Microsoft External Staff Moderator
1 answer

how did this happernd

how did this happernd how did this hapend in my hardcore world, i died

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-16T12:58:52.8666667+00:00
Evelina öfverström 0 Reputation points
answered 2026-10-16T13:32:05.6+00:00
DaveM121 939.5K Reputation points Independent Advisor
0 answers

Why did Copilot suddenly get depressed??

I've been an avid user of copilot for a while now because of Uni and specifically bought the Samsung Book 6 laptop for the ingrained copilot. Well, today I opened the app and everything was completely grey. It didn't even greet me. I have a slight visual…

Windows for home | Windows 11 | Windows update
asked 2026-10-16T13:30:55.03+00:00
Neea Nakko 0 Reputation points
1 answer

Why am I being FORCED to re-register a product I registered 3 years ago and have been using ever since?

For the past few days, I've been getting messages to tell me I MUST register my copy of MS Office. I did that THREE YEARS AGO! Why does MS now want to block me from using a product I BOUGHT AND PAID FOR & have been using (relatively) successfully…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-16T11:36:05.6133333+00:00
Bad Hobbit 0 Reputation points
commented 2026-10-16T13:30:23.0766667+00:00
Bad Hobbit 0 Reputation points
3 answers

My XBOX app gets stuck on Launching Xbox then crashes

My XBOX app gets stuck on Launching Xbox then crashes, i have restarted the PC over 20 times , i have uninstalled and reinstalled over 10 times, i have repaired, reset app and game services over 20 times, i ended up calling on Sunday and spent over 2…

Windows for home | Windows 11 | Apps
asked 2026-10-06T14:43:42.0033333+00:00
Healed Venom 0 Reputation points
commented 2026-10-16T13:29:54.54+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
2 answers

Roblox crashes when I disconnect Bluetooth

Roblox crashes when I disconnect from Bluetooth (headphones, mouse) How do I fix this? It only happens in Roblox, I got this issue when I updated the windows

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-16T07:12:57.4133333+00:00
Jaro ‎ 0 Reputation points
answered 2026-10-16T13:29:44.9966667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
2 answers

I cannot download games I have purchased through Microsoft store or access my Xbox account through the Xbox account.

For Months now I have tried back and forth to download Hitman Absolution ( A game I purchased) as well as many other game pass games through the Microsoft store on my windows PC. I am fully up to date, reinstalled the Store, Gaming Services, and XBOX app…

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-12T01:56:54.1166667+00:00
Peyton Brugger 0 Reputation points
commented 2026-10-16T13:28:44.2733333+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
1 answer

How to Claim Tax back on an order

I am tax exempt, how do I file claim tax on my order on Microsoft store?

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-15T19:16:55.69+00:00
Sylvia Lin 0 Reputation points
commented 2026-10-16T13:28:37.6633333+00:00
Sylvia Lin 0 Reputation points
2 answers

I am only receiving spam in my outlook account

I stopped receiving emails in my inbox in my Hotmail account around 4 pm yesterday. Spam emails still come into my spam folder.

Outlook | Web | Outlook.com | Email
asked 2026-10-16T12:46:09.7833333+00:00
Terry Dailey 0 Reputation points
answered 2026-10-16T13:28:32.25+00:00
GsN5034 - IA 78,870 Reputation points Independent Advisor
1 answer

Creating an Online Meeting with a guest user account

We created an Online Meeting using application authentication and configured a guest user as a presenter. The guest user exists in the customer’s tenant and has an M365 license assigned. The meeting is created successfully; however when the guest user…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-10-07T07:53:33.5333333+00:00
Maria Pequeno Camarero 20 Reputation points
edited an answer 2026-10-16T13:28:15.1233333+00:00
Alina Le 5,680 Reputation points Independent Advisor
2 answers

Microsoft 365 Outlook stopped working with Godaddy.

I have had a Microsoft account for years and use Microsoft 365 Outlook for email to get emails from Godaddy. Suddenly I can't sent or receive emails on a random basis. I have office 2019 so I set it up with Godaddy and it works fine. I spoke to Godaddy…

Microsoft 365 and Office | Other
asked 2026-10-15T14:41:28.2066667+00:00
Jeff Engel 0 Reputation points
commented 2026-10-16T13:27:54.0133333+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor