How to Claim Tax back on an order

Sylvia Lin 0 Reputation points
2026-10-15T19:16:55.69+00:00

I am tax exempt, how do I file claim tax on my order on Microsoft store?

Windows for home | Windows 11 | Microsoft Store
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  1. Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
    2026-10-16T06:04:34.5733333+00:00

    Hi Sylvia Lin,

    Tax-exemption procedures can vary depending on the country/region and the type of account used for the purchase. Could you confirm whether the order was placed using a personal Microsoft account or a work/business account, and whether tax has already been charged?

    If this was a personal Microsoft Store order, please contact Microsoft Support and ask for assistance with a tax-exemption adjustment or refund for a Microsoft Store order. Have the order number and valid tax-exemption certificate ready, but please do not post those details publicly here.

    If this was a business purchase, an administrator may need to submit a billing service request and provide the organization’s tax-exemption documentation.

    For reference, you can also review Tax invoices, breakdowns, and registration numbers for Microsoft Store. Thank you so much for your understanding.     

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