Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
428 questions
2 answers
I cancelled my subscription but a pending payment is still trying to be charged
I subscribed to the monthly plan with microsoft 365 personal but it is trying to charge me the full annual price so I cancelled my subscription because I dont need it anymore but the payment will be cancelled 20th of September 2027, and it is a pending…
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked
2026-10-14T13:22:31.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 31%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
leen alkhattab
0
Reputation points
answered
2026-10-14T13:59:32.79+00:00
DaveM121
939.1K
Reputation points
Independent Advisor
1 answer
how do i get a refund on this subscription as i did not know I had it and i do not use it
My office manager that no longer works for me downloaded this subscription. I no longer use any of your services simply because I don't really use a computer. Can I get a refund on this since I had no idea I even had it?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,596 questions
asked
2026-10-14T13:18:41.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 50%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kyrsten Budde Valenzuela
0
Reputation points
answered
2026-10-14T13:24:09.69+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
0 answers
Unable to Reschedule PL-400 Exam After Test Center Technical Issue – Case ID 42753439
Dear Microsoft Certification Support Team, I am writing to request assistance regarding my Microsoft PL-400: Power Platform Developer exam, which was originally scheduled for 8 October 2026 at 12:00 PM. Unfortunately, the exam could not be delivered on…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,336 questions
asked
2026-10-14T13:17:30.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 46%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Abdullahi Olaide Ibrahim
0
Reputation points
edited the question
2026-10-14T14:05:53.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,095
Reputation points
Volunteer Moderator
2 answers
missing keyboard driver
the driver was deleted, and i need to reinstall it, what drive would i install it to? i tried doing all the backups & system restore that doesn't work
Windows for home | Windows 11 | Devices and drivers
24,650 questions
asked
2026-10-14T13:17:08.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Donat Poirier
0
Reputation points
answered
2026-10-14T13:53:31.8966667+00:00
DaveM121
939.1K
Reputation points
Independent Advisor
2 answers
URGENT – Sole Global Admin locked out – MFA reset required – hsbh.nl.
I urgently need help recovering access to my existing Microsoft 365 Business tenant (hsbh.nl). I am locked out of my administrator account @hsbh.nl because Microsoft Authenticator was never properly configured, and I have no alternative MFA method. I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,596 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 50%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
1 answer
Subject: Azure for Students Academic Verification Issue — BUIT, India
Dear Microsoft Support Team, I am a currently enrolled BCA student at Barkatullah University Institute of Technology (BUIT), Bhopal, Madhya Pradesh, India. I am trying to register for Azure for Students to access Microsoft Azure services for my academic…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,343 questions
asked
2026-10-14T13:15:11.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 40%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Varsh Vishwakarma
0
Reputation points
answered
2026-10-14T13:16:04.6966667+00:00
AI answer
0 answers
Changing AB-730 exam mode from online to live test center
Hi Team, Due to a technical issue during the exam, my initial AB-730 exam date has been rescheduled, however, I am unable to change the exam type from online to in-person in a Test center. I have contacted PearsonVUE customer service as well to try…
Microsoft Copilot | Other
2,279 questions
asked
2026-10-14T13:14:34.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 44%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
James Rouse
0
Reputation points
asked
2026-10-14T13:14:34.0166667+00:00
James Rouse
0
Reputation points
0 answers
How to fix Windows updates that keep failing
I use a laptop with Windows 7, but when I want to update to the next Windows, it always fails. What is the cause and how do I solve it?
Windows for home | Previous Windows versions | Windows update
20,558 questions
asked
2026-10-14T13:13:51.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
maulana rizha abdillah siregar
0
Reputation points
edited the question
2026-10-14T14:01:09.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
7,075
Reputation points
Volunteer Moderator
0 answers
I can’t sign in to my own Microsoft account, and I’m trying to regain access through the official account recovery process.
Service Personal Microsoft account (consumer), with a third-party email address (Gmail) as the sign-in name. Scenario I can’t sign in to my own Microsoft account, and I’m trying to regain access through the official account recovery process. Result My…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,134 questions
asked
2026-10-14T13:11:37.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nguyễn Thái Hoà
0
Reputation points
asked
2026-10-14T13:11:37.5033333+00:00
Nguyễn Thái Hoà
0
Reputation points
0 answers
AADSTS530035 security defaults blocks all access for an MSA-backed tenant - what is the MFA registration path?
My personal Microsoft account signs in successfully, but every Azure and Entra access is denied: Error code: 530035 (Access has been blocked by security defaults) App: Azure Portal (c44b4083-3bb0-49c1-b47d-974e53cbdf3c) Tenant:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,346 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Desktop Copilot App Shows Incorrect Chat History and Reverts to Old Conversations
I am experiencing a chat history synchronization issue with the Microsoft Copilot desktop application. Observed behaviour: Copilot Web displays my current and correct chat history. Copilot Mobile displays my current and correct chat history. Copilot…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,787 questions
asked
2026-10-14T12:55:11.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 87%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lacomus
0
Reputation points
answered
2026-10-14T12:56:09.1966667+00:00
AI answer
1 answer
Need help to identify the pending approver of an access package and confirm the expected approval and delivery timeline?
I submitted an access request for ACT-Personal Desktop on October 14, 2026, and the current status is Pending approval. I require this VDI to perform performance testing activities for the HHT 2.0 project, including scripting, test execution, workload…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,346 questions
asked
2026-10-14T12:54:26.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 50%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jyothi, Jyothi
0
Reputation points
answered
2026-10-14T12:55:08.6466667+00:00
AI answer
1 answer
Github Copilot Stuido _ Upload file to new agent, but cannot save the file to sharepoint through WF
Hi, I am creating a agent by github copilot studio, I need it to make meeting minutes after I upload the teams meeting transcript, and I need it to save the original teams meeting transcript to sharepoint. Now I design a skilll to make the MOM and WF to…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,787 questions
asked
2026-10-14T12:47:16.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 63%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZX%3C/text%3E%3C/svg%3E)
Zhao, Xiaoqiang
0
Reputation points
edited an answer
2026-10-14T12:52:02.3566667+00:00
Zhao, Xiaoqiang
0
Reputation points
1 answer
Copilot Mobile App Not Syncing Conversations between new iPhone app, iMac app, and Chrome based M365 account
Since the rollout of the new CoPilot app, I now have multiple chat histories. On my iPhone, I have a greyed-out "legacy" app, a new CoPilot app, a CoPilot app on my iMac, and the Chrome based account. I have separate chat histories in each of…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,787 questions
asked
2026-10-14T12:46:33.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 30%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sam
0
Reputation points
answered
2026-10-14T12:47:21.63+00:00
AI answer
2 answers
one drive space
one drive states not enough storage, bought 1 tr byte several days ago, still not enough storage?
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,124 questions
asked
2026-10-14T12:39:33.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
STEVE CAZIER
0
Reputation points
answered
2026-10-14T13:14:49.0533333+00:00
EmilyS726
273K
Reputation points
Independent Advisor
2 answers
problems starting teams meeting due to confusion between 2 separate accounts
I have a work account with a different email and used that to set up a Teams meeting. However, Teams used my personal outlook email account for the meeting and I couldn't login or start the meeting. Very embarrassing and makes me not want to use your…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,965 questions
asked
2026-10-14T12:31:54.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 41%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Coates-Eveleigh, Martha
0
Reputation points
answered
2026-10-14T13:03:43.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin Vo
1,535
Reputation points
Independent Advisor
1 answer
Trying to upgrade PostgreSQLFlexibleServer from version 14 to version 17.
The replica server is deleted , keeps on getting the following error when we are trying to pre-upgrade validation Upgrade Check Failed Validates that pg_upgrade --check passes for the target PostgreSQL major version. pg_upgrade --check log output:…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,078 questions
asked
2026-10-14T12:31:50.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Petro Bester
0
Reputation points
answered
2026-10-14T12:32:42.4833333+00:00
AI answer
2 answers
Windows 11 Product Key
I purchased a windows 11 Pro license, when scratching open the key i damaged it. I cant see one of the numbers or letters. How can i get it resolved?
Windows for home | Windows 11 | Licensing and activation
5,404 questions
asked
2026-10-14T12:31:11.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 67%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cleighton Abrahams
0
Reputation points
answered
2026-10-14T13:06:21.44+00:00
DaveM121
939.1K
Reputation points
Independent Advisor
1 answer
WINDOWS 10 NOW EXTENDED TO 2028 SO THE RECOMMENDED REPLY CONTAINS WRONG INFORMATION!!!!!
AS TITLE!!!! W10 EXTENDED TWICE SINCE THIS OUT OF DATE POST.
Windows for home | Windows 10 | End of support (EOS)
122 questions
asked
2026-10-14T12:26:13.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jimmy smith
0
Reputation points
answered
2026-10-14T12:26:29.8466667+00:00
AI answer
2 answers
Microsoft Office 2010 Error 1920 – Office Software Protection Platform (osppsvc) Fails to Start on Windows 10
I am using Windows 10 and Microsoft Office Professional Plus 2010. When I try to repair Office, I receive Error 1920 stating that the Office Software Protection Platform (osppsvc) service failed to start. When I try to start the service manually, I…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,278 questions
asked
2026-10-14T12:23:35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 66%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Aravind Rajan
0
Reputation points
answered
2026-10-14T13:15:40.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 89%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Liora
2,595
Reputation points
Independent Advisor