Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,675 questions
1 answer
Case ID [Moderator note: personal info removed]
We have raised a case ID on Microsoft, but we did not receive any updated from Microsoft
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-10-16T07:27:18.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Shivabalan J
0
Reputation points
answered
2026-10-16T09:26:39.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
2,105
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot log into my account
I have been unable to sign into my account for it seems like weeks now every time I try, it says either error or something went wrong. Please try again later.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,462 questions
asked
2026-10-16T07:13:36.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brian Maddox
0
Reputation points
answered
2026-10-16T08:05:09.2466667+00:00
GsN5034 - IA
78,870
Reputation points
Independent Advisor
2 answers
Roblox crashes when I disconnect Bluetooth
Roblox crashes when I disconnect from Bluetooth (headphones, mouse) How do I fix this? It only happens in Roblox, I got this issue when I updated the windows
Windows for home | Windows 11 | Devices and drivers
24,680 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 78%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Web onenote did not sync work
I did some work on the web version of onenote, then closed my laptop. I then had onenote sitting in a tab for ~45 minutes, before closing my laptop again. I never closed onenote, restarted my computer, or shut it down. Despite this, all of my work was…
Microsoft 365 and Office | OneNote | For education | Windows
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
751 questions
asked
2026-10-16T07:11:27.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
LOUIS JUNGHYO YOO
0
Reputation points
answered
2026-10-16T09:32:40.45+00:00
Doris V
2,105
Reputation points Microsoft External Staff
Moderator
3 answers
Help me please
I don't know what to do i did say reset but still i cant get in and Im scared ill lose my exam stuff
Windows for home | Windows 11 | Install and upgrade
9,347 questions
asked
2026-10-16T07:09:26.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 68%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Carla Smal
0
Reputation points
answered
2026-10-16T07:42:52.41+00:00
DaveM121
939.5K
Reputation points
Independent Advisor
3 answers
How to delete individual redundant email addresses from the autocomplete list
I wish to delete individual redundant email addresses from the autocomplete list. The Copilot response: "If you want to remove specific email addresses from the autocomplete list and cache, you can do so by typing the first few letters of the email…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,901 questions
asked
2026-10-16T07:03:59.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
charlie killick
0
Reputation points
answered
2026-10-16T08:09:14.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
181.4K
Reputation points
Independent Advisor
1 answer
Avd dynamic scaling, a lot of questions
Hi folks ! I'm currently trying to make a customer adopt azure virtual desktop with dynamic scaling but... I'm facing some limitations ( or not implemented features maybe ?) and not able to find it in the documentation... So I'm trying here 😀 Uses…
Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
2,172 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
Error 500121
why is my authenticator is sending me the code and after i verify, it send a second code that does not allow me to verify and then an error message 500121?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,675 questions
asked
2026-10-16T06:42:59.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Keith levy
0
Reputation points
edited the question
2026-10-16T15:48:45.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,050
Reputation points Microsoft External Staff
Moderator
2 answers
Help update my word document
I had been using my word document all along but yesterday I try opening it and I was told to update it using my email address, which I did, but had been stressful. This is because I am being told the email I used is not matching the account. Could you…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,270 questions
asked
2026-10-16T06:37:14.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Malaak Kwai
0
Reputation points
answered
2026-10-16T07:12:40.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JeseminQH
925
Reputation points
Independent Advisor
2 answers
Win 11 will not allow me to pair with my Android mobile
I am trying to connect my Android mobile device to my Win11 PC but it will not connect. And yes my device is turned on and discoverable.
Windows for home | Windows 11 | Connect Phone and PC
1,438 questions
asked
2026-10-16T06:36:49.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 43%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tee Spicer
0
Reputation points
answered
2026-10-16T07:37:28.2166667+00:00
GsN5034 - IA
78,870
Reputation points
Independent Advisor
1 answer
What’s One Microsoft Teams Feature You Wish More People Knew About?
Hi everyone! I’m curious to know how you all use Microsoft Teams in your daily work. What features have helped you improve productivity, save time, or collaborate more effectively? Are there any hidden features or useful tips you think every Teams user…
Microsoft Teams | Microsoft Teams for business | Chats | Other
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
1,297 questions
asked
2026-10-16T06:34:04.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammad Azeemullah Khan
0
Reputation points
answered
2026-10-16T07:07:18.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
16,040
Reputation points Microsoft External Staff
Moderator
1 answer
How to get Windows Longhorn?
I want to get Windows Longhorn build 4074 to install on a VM to explore, but I don’t know where to find the ISO. Perhaps you can tell me where or link me to a website with the file? Thank you.
Windows for home | Previous Windows versions | Install and upgrade
asked
2026-10-16T06:33:05.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Leo
0
Reputation points
answered
2026-10-17T00:15:12.0866667+00:00
Airbus A350
8,125
Reputation points
Volunteer Moderator
0 answers
Public Trust Organization validation — is a minimum entity-age / 3-year history rule still enforced under GA?
I operate a US-based software business, which I have run as a sole proprietorship for roughly 15 years. I am evaluating Azure Artifact Signing (formerly Trusted Signing) and need to choose between Individual and Organization (Public Trust) identity…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,463 questions
asked
2026-10-16T06:31:15.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 47%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stephen Wing
0
Reputation points
asked
2026-10-16T06:31:15.1766667+00:00
Stephen Wing
0
Reputation points
0 answers
Authenticator
I’m trying to login to my account on the authenticator app, but it keeps asking me for an authenticator code. I don’t have one because I’m not logged in. What am I supposed to do?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,666 questions
asked
2026-10-16T06:29:50.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
post hellerud-barnehage - Jobb
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Are Azure Databricks Premium DBU charges covered by the $200 Azure Free Trial credit?
Hi everyone, I recently signed up for an Azure Free Trial and received the $200 credit valid for 30 days. I'm learning Azure Databricks and initially tried creating a workspace using the 14-day free DBU trial option, but the deployment failed because my…
Azure Databricks
Azure Databricks
An Apache Spark-based analytics platform optimized for Azure.
3,038 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 54%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Account got hacked, requesting to see if I can recover my data through transfering it from the original account to new microsoft for Minecraft
Hi, I just wanted to ask if I can get help or see if anyone can help transfer my old microsoft account to be transfer, I originally wanted to get my Xbox Minecraft account to be transfer to the new microsoft account if possible.
Windows for home | Windows 11 | Gaming
5,466 questions
asked
2026-10-16T06:29:02.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 63%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Christian Dimalanta
0
Reputation points
answered
2026-10-16T13:24:37.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
2 answers
What real-world apps strictly require Kerberos Protocol Transition ("Use any authentication protocol")
Hey everyone, We are currently auditing our Active Directory delegation settings and found several accounts configured with Constrained Delegation + Kerberos Protocol Transition ("Use any authentication protocol"). Our goal is to lock these…
Windows for business | Windows Client for IT Pros | Directory services | Active Directory
asked
2026-10-16T06:27:53.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 67%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Prabhjot Singh
255
Reputation points
answered
2026-10-16T11:11:25.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VPHAN
45,825
Reputation points
Independent Advisor
2 answers
how do i unlock my files WITH .pfx?
im having trouble unlocking my partially encrypted stuff through my HDD, and surely enough, BOTH of my laptops lost of its keys after OS reinstall... and the bad thing is.. the HDD is in exFAT which is impossible to recover any fixes???
Windows for home | Windows 10 | Recovery and backup
481 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
3 answers
Location of OTHER-DIST.TXT for Access 365 Runtime
The EULA for Access 365 Runtime includes the following statement: Right to Use and Distribute. The code and text files listed below are “Distributable Code.” OTHER-DIST.TXT Files. You may copy and distribute the object code form of code listed in…
Microsoft 365 and Office | Access | Other | Windows
Microsoft 365 and Office | Access | Other | Windows
A family of Microsoft relational database management systems designed for ease of use.
463 questions
asked
2026-10-16T06:25:41.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Yuuko Matsuo (松尾 裕子)
0
Reputation points
answered
2026-10-16T12:50:51.05+00:00
George Hepworth
23,135
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Trying to access the and get live time audio from Calls.AccessMedia.Chat Access media streams in calls associated with this chat or meeting.
So with the below permissions we are able to get the audio streams to the bot so why it isint possible to transcribe the audio in real time.Im asking like is it possible to get the live audio through this permission. Calls.AccessMedia.Chat Access…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,831 questions
asked
2026-10-16T06:24:51.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 77%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Nikesh M
0
Reputation points
edited an answer
2026-10-16T07:20:34.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,625
Reputation points
Independent Advisor