1,297 questions with Microsoft Teams | Microsoft Teams for business | Chats | Other tags

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What’s One Microsoft Teams Feature You Wish More People Knew About?

Hi everyone! I’m curious to know how you all use Microsoft Teams in your daily work. What features have helped you improve productivity, save time, or collaborate more effectively? Are there any hidden features or useful tips you think every Teams user…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-10-16T06:34:04.6166667+00:00
Mohammad Azeemullah Khan 0 Reputation points
answered 2026-10-16T07:07:18.54+00:00
Jade Ng 16,040 Reputation points Microsoft External Staff Moderator
2 answers

Teams messages won't go through - desktop or online

A couple days ago, I realised my messages on teams weren't going through - I found logging out and logging back into teams resolved it - for a few minutes. I also found restarting by quitting teams resolved the issue for a while but then it would come…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-25T01:44:41.9933333+00:00
Nathan Alagappan 5 Reputation points
recommended 2026-10-14T06:55:49.9433333+00:00
Ruwim.B 7,075 Reputation points Volunteer Moderator
2 answers

Please add an option to keep Chat/Teams sections collapsed by default

In the new combined Chat + Channels view, I use sections to stay organized. However, every time I navigate away from Chat—or restart Teams—all sections automatically expand again. This results in a very long, difficult-to-navigate list that requires…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-01-13T17:25:08.0666667+00:00
Zubiran, Carlos 20 Reputation points
commented 2026-10-13T23:06:33.5133333+00:00
C Roach 0 Reputation points
1 answer

Mute on Teams chat removes the Status icon

When muting a person in Microsoft Teams chat, the status icon disappears and is replaced by the muted symbol. The picture or initials is also removed. Can this be fixed so that the picture/initials stay and the status plus a mute icon is displayed?

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-02T03:01:22.6366667+00:00
Stephen 10 Reputation points
commented 2026-10-12T01:04:05.0833333+00:00
Stephen B 0 Reputation points
1 answer

How to Migrate Microsoft Teams Groups/Channels with Complete Historical Chat and Conversation History Between Tenants?

We need to migrate Microsoft Teams data from one Microsoft 365 tenant to another using native Microsoft-supported tools/methods. The requirement includes: Teams/groups and channels Complete historical chat and conversation history Historical messages…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-10-07T10:43:52.27+00:00
Gowtham K 0 Reputation points
edited an answer 2026-10-07T11:46:47.5233333+00:00
Hin Vo 1,535 Reputation points Independent Advisor
1 answer

Chat application in the Teams

My Teams account ([Moderator note: Personally Identifiable Information removed]@hlas.co.th) does not show the Chat application in the Teams desktop client. Could you please verify whether Teams Chat is enabled in my assigned Teams Messaging Policy and…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-10-01T08:42:09.5666667+00:00
Suparada Pilajun 0 Reputation points
edited an answer 2026-10-01T09:08:39.5166667+00:00
Jayden-P 3,795 Reputation points Independent Advisor
1 answer

Teams notifications are delayed

Teams notifications are sometimes delayed by several minutes. Messages appear immediately when I open Teams, but I don’t always receive the notification when the message arrives.

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-28T01:21:00.51+00:00
Zoe Hamilton 0 Reputation points
commented 2026-09-29T06:07:17.57+00:00
Jade Ng 16,040 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I cannot manually sort chats in favorites section in teams

When I start to move \ re-arrange chats from different people under favourite section in Teams, they start to jump places and it is impossible to arrange chats in the order you want. There are two option to sort: "most recent" and…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-08-19T19:45:49.9666667+00:00
Andrii Povkh 20 Reputation points
commented 2026-09-24T20:17:39.94+00:00
Lin V 1,710 Reputation points Independent Advisor
2 answers

Billing G[Moderator note: Personally Identifiable Information removed]

Hi Microsoft, I have being changed to my business account of €179.04 order details below. I would like to cancel this order please. Can you assist with this request please.

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-24T15:18:03.8966667+00:00
Paul Scarff 0 Reputation points
answered 2026-09-24T15:28:01.61+00:00
Ryan-N 16,420 Reputation points Microsoft External Staff Moderator
1 answer

Restricting private chats and group conversations in Microsoft Teams

I’m looking for advice on managing Microsoft Teams usage within our organization. Some staff members are using Teams extensively for private discussions, including creating group chats and sharing GIFs, memes, and other non-work-related content. This has…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-21T15:04:31.1166667+00:00
Marianne 0 Reputation points
answered 2026-09-21T15:13:24.2566667+00:00
Levi Cornwell 255 Reputation points
1 answer

Teams messages are not showing after signing in on another device

I recently signed in to Microsoft Teams on another laptop, but some of my old chat messages are not showing up. I can see the recent conversations, but when I open some chats, the older messages are missing. I already tried signing out and signing in…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-19T05:06:52.2733333+00:00
Ryan Mowl 0 Reputation points
commented 2026-09-21T01:09:30.46+00:00
Kien 1,710 Reputation points Independent Advisor
3 answers

Contact names fail to add to chats

When I try to start a chat with some contacts, their names will not add to the 'TO' line. When I try to add them, their name appears in the suggested list with 'invite' beside it but I cannot add them to the 'TO' line. Any suggestions?

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-08T12:03:46.0733333+00:00
Ken 0 Reputation points
commented 2026-09-18T19:48:36.5133333+00:00
Ruby Nguyen 3,220 Reputation points Independent Advisor
2 answers

Teams Message Sync Issues

When using both Teams client on Windows and Teams app on iOS when I'm sending messages on Windows and on iOS they don't always sync when I'm sending on both devices. I'll have to back out of the message window on iOS then back into the chat in order to…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-12T04:46:48.41+00:00
Mark Bomya 0 Reputation points
edited a comment 2026-09-15T05:12:45.0933333+00:00
JeseminQH 925 Reputation points Independent Advisor
3 answers

Chat is block it says to contact owner

chat is blocked it said contact microsoft. i can't ask question or open it up you need to be contacted to fix it

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-10T00:03:18.15+00:00
stan serbanica 0 Reputation points
commented 2026-09-11T11:51:19.4866667+00:00
BabybooHN 3,465 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Why I need to delete each message with myself chat?

I have to right-click per messages to delete it. As my keyboard was stuck and it spammed the chat with very much. Now please solve this. I want a more simple method to delete all. I wish it could have a select option like Outlook

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-08-14T18:16:23.16+00:00
Berge Julian 40 Reputation points
edited an answer 2026-09-11T01:29:23.31+00:00
Hendrix 2,335 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My chat history/message between 12/12/2025 and 28/08/2026 has been deleted or disappeared.

The private chat for my own is not showing the messages between 12/12/2025 and 28/08/2026. Can you please check the issue and restore all the messages except that I have deleted by myself?

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-07T07:04:04.5533333+00:00
Hailey Kim 20 Reputation points
accepted 2026-09-09T07:13:46.93+00:00
Hailey Kim 20 Reputation points
1 answer

Issue in Teams Draft Chat

Dear Microsoft Support Team, We are experiencing an issue with unsent messages in Microsoft Teams. While composing a message, the unfinished message may disappear after only a few minutes if the user pauses, switches to another screen, or temporarily…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-04T02:36:38.66+00:00
ITDP 5 Reputation points
commented 2026-09-05T00:36:03.3033333+00:00
Kien 1,710 Reputation points Independent Advisor
3 answers

All Caught Up Message in Teams When There Are Unread Chats

Recently in Teams the "You're all caught up" message has started displaying even when new messages have been received and not read. An example is shown below. If there are more chats than will fit in the window they are hidden by the image. …

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-08-25T14:29:58.45+00:00
Rick Chevalier 0 Reputation points
commented 2026-08-30T00:39:19.5466667+00:00
Alina Le 5,680 Reputation points Independent Advisor
2 answers

No matter what I do, I cannot speak with external orgs on Teams. They can't even find me

This is really frustrating, I have enabled all settings for external collaboration but I cant even find the external orgs on Teams I keep getting hit with this message: We can't set up the conversation because your organizations are not set up to talk to…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-08-27T16:22:51.2333333+00:00
Basit Mohammad 0 Reputation points
commented 2026-08-28T08:03:28.7533333+00:00
BabybooHN 3,465 Reputation points Independent Advisor
1 answer

Incorrect Inviter name

When installing a bot into a Microsoft Teams chat programmatically via the Microsoft Graph API using Application permissions (app-only context), the Teams system notification incorrectly attributes the addition to the chat owner instead of reflecting…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-08-26T13:05:41.8866667+00:00
Azizkhon Ishankhonov 1,015 Reputation points
commented 2026-08-26T14:41:42.0666667+00:00
Demi Nguyen 2,510 Reputation points Independent Advisor