Case ID [Moderator note: personal info removed]

Shivabalan J 0 Reputation points
2026-10-16T07:27:18.6766667+00:00

We have raised a case ID on Microsoft, but we did not receive any updated from Microsoft

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Doris V 2,025 Reputation points Microsoft External Staff Moderator
    2026-10-16T09:26:39.1333333+00:00

    Hello Shivabalan J,
    I’ve sent you a private message so we can communicate without disclosing your ticket information publicly. Please click the banner at the top of this thread to access our private conversation.
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    Thank you for your cooperation.

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