Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,082 questions
1 answer
I received an email from Microsoft that I need to verify my account. I am checking if this is scam or if it is authentic.
I received an email from Microsoft that says I need to verify my Microsoft account. I am checking if this is a scam or if it is authentic.
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-11T12:28:29.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Janet Burton
0
Reputation points
answered
2026-10-11T12:28:42.51+00:00
AI answer
0 answers
Exact billable input token counting before Azure OpenAI Responses API request
We use Azure OpenAI gpt-5-mini, version 2025-08-07, SKU DataZoneStandard, area EUR, Sweden Central, via the Responses API with Structured Outputs. We need an authoritative answer for strict production cost control. Is there a Microsoft supported method…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,054 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Account is stuck in a child/family enforcement loop
The Microsoft account ******@outlook.com was originally created with an incorrect birth year. The account was recently removed from Microsoft Family, and parental consent was removed from organizer account ******@outlook.com. The account no longer…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,095 questions
asked
2026-10-11T09:26:09.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kristine Cartwright
0
Reputation points
edited a comment
2026-10-11T12:26:07.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,340
Reputation points
Independent Advisor
2 answers
In outlook notification of Microsoft 365 Personal plan expiry
in outlook there is a noticed that Microsoft 365 Personal plan expiring soon. I don’t recall having a personal plan for outlook. And when I click manage subscription, it says I do not have any subscriptions. Can you help?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,312 questions
asked
2026-10-11T12:21:41.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Pamela Tierney
0
Reputation points
answered
2026-10-11T12:25:05.92+00:00
Pamela Tierney
0
Reputation points
0 answers
Hi, I’m receiving duplicate emails on my account, but only on my phone.
Hi, I’m receiving duplicate emails on my account, but only on my phone, how can I stop this? I ave tried removing and adding the account, however its not working?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 94%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
Ive been getting this virus popup lately, and i dont know how to stop it, i need help.
It says this is the affected item when quarantined "amsi\harddiskvolume5(Zayden)\downloads\tcblaunch.exe" and im very confused because i dont understand why tcblaunch.exe is being found in downloads, i think it is a trojan, and i need help.…
Windows for home | Windows 11 | Security and privacy
8,788 questions
asked
2026-10-11T00:03:48.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 16%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZK%3C/text%3E%3C/svg%3E)
Zayden Koen
0
Reputation points
commented
2026-10-11T12:17:11.7066667+00:00
Zayden Koen
0
Reputation points
0 answers
I Want to Change My Primary Email Address for Microsoft 365
I want to change my primary email address for Microsoft 365 to my backup email address, but I am unable to do so. It says "that user already exists" but I know that because it is me. Moderator moved from Microsoft 365 and Office | Access | For…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,375 questions
asked
2026-10-11T11:35:53.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 38%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Ernestina Boadi
0
Reputation points
edited the question
2026-10-11T12:14:18.16+00:00
George Hepworth
23,135
Reputation points
Volunteer Moderator
2 answers
Add existing email alias to Outlook for Mac
I already have an email alias for my Google business account, and I need to add it to my Outlook for Mac app. Can someone provide simple steps to do this? I think my app version is for home, and I think its the New Outlook, so I'm selecting that tag,…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,686 questions
asked
2026-10-11T12:02:03.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 62%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Linda Handelsman
0
Reputation points
answered
2026-10-11T12:10:44.9033333+00:00
Linda Handelsman
0
Reputation points
2 answers
Need help recovering my Minecraft account - I have the Transaction ID and migration proof
Hello, I am having trouble recovering/accessing my Minecraft account and would appreciate some assistance from the support team. Here are the details of my situation: Account type: It was migrated to a Microsoft account. The issue: My account was lost…
Windows for home | Windows 10 | Gaming
10,466 questions
asked
2026-10-10T16:24:03.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
matija cos
0
Reputation points
edited a comment
2026-10-11T12:10:41.21+00:00
matija cos
0
Reputation points
5 answers
The HTTP request is unauthorized with client authentication scheme 'Negotiate'.
Hi, We are currently in a hybrid configuration E2019CU15 with O365, trying to migrate mailboxes to O365 we are seeing the error below on all mailboxes we are trying to migrate. Error: CommunicationErrorTransientException: The call to…
Exchange | Hybrid management
Exchange | Hybrid management
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
2,459 questions
asked
2026-02-06T12:14:58.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
nettech
181
Reputation points
edited an answer
2026-10-11T12:00:50.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sergey Trusov
0
Reputation points
1 answer
Kernel bugcheck 0x1E (AV_nt!HvpGetCellMap) recurs 3x on build 26100.9457 / 26200.9457, never on the two prior builds
Recurring BSOD on Windows 11 25H2 build 26200.9457 / kernel 10.0.26100.9457. Bugcheck 0x1E (KMODE_EXCEPTION_NOT_HANDLED), parameter 1 = 0xC0000005 (access violation), PROCESS_NAME = Registry, MODULE_NAME = nt, FAILURE_BUCKET_ID = AV_nt!HvpGetCellMap. The…
Windows for home | Other | Windows update
1,579 questions
asked
2026-09-22T15:26:31.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 3%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Richard Sowell
5
Reputation points
commented
2026-10-11T11:58:45.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 96%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Reed
0
Reputation points
1 answer
I cannot create an IMAP account after I have changed mail provider
I have used NewOutlook for some time (due to copilot) for both my office account (M365) and my private email hoste by a local danish webmail provider A couple of moth ago i change email provider from one.com dandomain.dk. And now i cannot create the IMAP…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,150 questions
asked
2026-10-08T18:45:39.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 70%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tom Persson
0
Reputation points
commented
2026-10-11T11:58:10.27+00:00
Tom Persson
0
Reputation points
1 answer
How to rent Microsoft 365 in Ecuador with a US credit card at our voting address in the USA
An 86 year old Vietnam Veteran's wife, a PhD in education, needs Microsoft 365 in our home in Ecuador. Microsoft says NO!!!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,313 questions
asked
2026-10-11T11:54:23.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 50%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jacqueline Zaleski Mackenzie
0
Reputation points
answered
2026-10-11T11:56:58.0566667+00:00
AI answer
2 answers
My hotmail account locked since 10 years
Hello; I've trying to recover my old hotmail account for the last 10 years; I did the recovery process; but I can't remember the questions/ names / ages I've put when creating this mailbox when I was 13 (20 years ago) so it always fails; what are the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,375 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
2 answers
Access to Microsoft 365 when email no longer available
How can I gain access to my Microsoft 365 account when I no longer have access to the email it was set up with? Can I change this email address?
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,085 questions
asked
2026-02-01T23:53:13.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Eric Pedersen
0
Reputation points
commented
2026-10-11T11:55:52.97+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
3 answers
update active directory attribute
Hi All, I have a requirement to update the telephoneNumber attribute for Active Directory users. I have a CSV file with the following columns: Users – Contains the user's UPN or email address. TNumber – Contains the telephone number that needs to be…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-08-06T22:14:50.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Glenn Maxwell
14,226
Reputation points
answered
2026-10-11T11:49:33.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matt roberts
10
Reputation points
0 answers
How dare you install Edge without my permision on my 11 year old daugthers Android Tablet and circumvent my parental controls?
I have a XiaoMi Android tablet and use family link to control all apps and all websites my daugther can access. Suddenly the tablet installed all by itself without permision Edge without any control what my daugther can see and do in the internet. It was…
Microsoft Edge | Other | Android
Microsoft Edge | Other | Android
Other issues or features related to Microsoft Edge on Android
305 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 65%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
sound problem
no sound on my alexa running win 11 pro, ran troubleshoot and could not find the problem
Windows for home | Windows 11 | Performance and system failures
32,590 questions
asked
2026-10-11T11:43:59.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 53%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
RICK COONS
0
Reputation points
answered
2026-10-11T11:44:14.4733333+00:00
AI answer
1 answer
payment decline
I have two payment orders, but whenever I try to make the payment, it fails and displays the following error message: Processing payment “Your payment of ₹101.54 on 10/11/2026 could not be processed. Please try again or try again with a different payment…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,054 questions
asked
2026-10-11T11:43:05.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sandip
0
Reputation points
answered
2026-10-11T11:43:46.9633333+00:00
AI answer
1 answer
meine Laptopkamera wird nicht erkannt.
meine Laptop camera wird nicht erkannt ,wahrscheinlich ein treiber problem.wie oder mit welchem programm kann ich das beheben? wo finde ich den nötigen treiber?
Windows for home | Windows 11 | Devices and drivers
24,624 questions
asked
2026-10-11T11:10:31.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 31%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESU%3C/text%3E%3C/svg%3E)
soundman unterdruck
0
Reputation points
answered
2026-10-11T11:42:01.75+00:00
DaveM121
938.1K
Reputation points
Independent Advisor