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2 answers

LOCK SCREEN ISSUES

Hii!!!! previously I was using bing wallpaper for my lockscreen background which was used to be changing everyday with the info of the places that was shown in wallpaper in one corner, there was a option like- it's interesting, and it's not my choice…

Bing | Bing Apps | Use app feature
Bing | Bing Apps | Use app feature

Mobile and desktop apps that bring Bing’s search, discovery, and personalization features to users across devices.Use app feature - Apply an application's functionalities and tools to achieve specific tasks.

265 questions
asked 2026-10-17T06:28:56.9566667+00:00
Ms. Lamia Khan 0 Reputation points
answered 2026-10-17T07:12:26.3366667+00:00
Jhun Buala 5,900 Reputation points Independent Advisor
2 answers

Recent MS Outlook problem

Unable to use "Empty" feature for Deleted and Junk folders.

Outlook | Web | Outlook.com | Email
asked 2026-10-16T15:44:05.8+00:00
William J Kincaid 0 Reputation points
answered 2026-10-17T07:07:08.4366667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
2 answers

surface version

is this surface a surface pro 6 or 7; i cannot figure it out ; i went to system but cannot figure it out

Surface | Other
asked 2026-10-17T06:50:24.34+00:00
Robert Grant 0 Reputation points
answered 2026-10-17T07:05:44.6533333+00:00
DaveM121 (2) 16,755 Reputation points Volunteer Moderator
1 answer

EMPTY EMAIL FOLDERS IN AOL

ALL THE EMAILS I HAVE SAVED IN VARIOUS FOLDERS ARE EMPTY. AND I CAN'T FIND MY FILES ANYWHERE... THIS IS IMPORTANT STUFF LIKE TAXES...SOC. SEC...MEDICAL RECORDS...AND LOTS MORE....CAN ANYONE HELP ME GET THESE BACK ?

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-10-16T15:38:55.6333333+00:00
PATRICIA E. ALPERTI 0 Reputation points
answered 2026-10-17T07:01:28.5066667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
2 answers

Request for Bill Waiver or Refund – Subscription Used for Learning Purposes

Dear Support Team, I am using this subscription solely for learning and educational purposes and not for any commercial activities. I kindly request you to consider waiving the bill amount generated on my subscription or providing a refund, as I am using…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-17T06:18:21.9033333+00:00
uday prasad 0 Reputation points
commented 2026-10-17T06:55:20.2033333+00:00
Dora-T 1,465 Reputation points Independent Advisor
1 answer

My Microsoft Account hacked in May - blocked, hacker alias added

I was at concert in Chorzow in May 2026. When I returned to Szczecin and started Forza Horizon 6 it said account not found. Xbox app logged me out. Email from Microsoft said password and email changed. Now account is blocked by Microsoft. My Google and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-15T18:14:39.21+00:00
olololekekek #206 20 Reputation points
commented 2026-10-17T06:53:48.1533333+00:00
olololekekek #206 20 Reputation points
1 answer

Responsible AI Error

I am receiving a responsible AI use error for an agent I am trying to build to create carrier claim emails. Even "hello" blocks the agent. There isn't anything questionable built into the agent so I am unsure why this is flagging.

Microsoft Copilot | Other
asked 2026-10-16T14:59:58.68+00:00
Matthew Wagner-Yau 0 Reputation points
answered 2026-10-17T06:50:46.3033333+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
1 answer

I cant change my Xbox account settings...

Hello, I cannot use chat in Minecraft Java Edition because it says “Chat is not allowed by account settings.” My Microsoft account birth date is correct, and I am not currently in a Microsoft Family group. However, all Xbox privacy settings are greyed…

Windows for home | Windows 11 | Family and online safety
asked 2026-10-16T13:05:01.45+00:00
Nino Linden 0 Reputation points
answered 2026-10-17T06:47:20.03+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
1 answer

SC200 Voucher expecting

Dear Team, I have attended SC200 from September 28, 2026 - October 2, 2026 and taken the assessment and scored 91%. I ma eligible to receive the voucher for the exam. But i did not receive it yet. Or do let me know when will i receive them.

Community Center | Not monitored
asked 2026-10-16T09:23:46.8233333+00:00
Pavithra Ilango 0 Reputation points
commented 2026-10-17T06:41:50.7+00:00
Julian Sharp 45,856 Reputation points
2 answers

How to fix my PINon my laptop? (code: 0x80090027)

When I try to use my fingerprint, it asks for my PIN; however, even though I enter the correct PIN, it returns an error—the error code is 0x80090027.

Windows for home | Windows 11 | Security and privacy
asked 2026-10-16T21:36:44.8666667+00:00
LÊ ANH TUẤN 0 Reputation points
answered 2026-10-17T06:40:36.5933333+00:00
Hendrix-V 20,225 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive Photos People facial recognition is not working

OneDrive Photos People facial recognition is enabled but not working. Thousands of photos have fully synced, but People still shows “No people found yet.”

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-14T11:12:30.4533333+00:00
Chost_09 0 Reputation points
answered 2026-10-17T06:40:17.06+00:00
Chost_09 0 Reputation points
2 answers

reschedule my exam

I want to reschedule my exam which i have re scheduled in 23rd October

Community Center | Not monitored
asked 2026-10-17T06:23:21.87+00:00
Prabhavathi Vilas 0 Reputation points
answered 2026-10-17T06:35:09.7133333+00:00
Julian Sharp 45,856 Reputation points
1 answer

Locked out of Hotmail account

I have been locked out of my Hotmail account due to 'suspicious activity' and the verification process is not working despite me adding detailed information. I set the account up many years ago, and the linked phone number is no longer valid. I am out of…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T13:52:52.42+00:00
Stephen Merchant 0 Reputation points
answered 2026-10-17T06:33:03.3366667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
1 answer

I am unable to change my legal name

Hi Support team, I have registered for GH-300 github copilot micosoft certification. Since my government ID name and legal name is not matching, i have to update my legal name as per government ID. When i update my legal name trapped in Engage…

Community Center | Not monitored
asked 2026-10-17T05:04:59.2133333+00:00
Monika S M 0 Reputation points
answered 2026-10-17T06:30:35.92+00:00
Julian Sharp 45,856 Reputation points
1 answer

Regarding Applied skills certificate exam

i wrote the exam and submitted it and was waiting for results.It showed me to refresh if results are not visible after 60 seconds.So i refreshed it and unable to see my previous attemp result and was shown to reappear the exam after 72 hours

Community Center | Not monitored
asked 2026-10-17T06:21:20.46+00:00
MURALA VIJAYA DIVYA 0 Reputation points
answered 2026-10-17T06:28:41.3066667+00:00
Julian Sharp 45,856 Reputation points
1 answer

Microsoft Store asking me to repurchase Minecraft (Bedrock & Java) after SSD failure and Windows reinstall

Hello, I previously purchased Minecraft: Java & Bedrock Edition for PC on my Microsoft account and played it extensively with my friends. Recently, my SSD failed, so I had to replace it and perform a fresh reinstall of Windows. After reinstalling, I…

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-16T09:50:52.1766667+00:00
Ono PUNPUN 0 Reputation points
edited the question 2026-10-17T06:28:07.89+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access my Onedrive

For some reason I have been unable to access my Onedrive documents and lists that I have saved. Nothing has changed on my laptop that I am aware of. It has only been doing this for the last 5 days. Whenever I try to access I get this message on…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-16T19:04:40.4433333+00:00
Sean 0 Reputation points
answered 2026-10-17T06:27:02.7366667+00:00
Alvise Cervellati 6,880 Reputation points Independent Advisor
1 answer

How can I privately contact support about Artifact Signing identity validation?

Where can I privately contact the team responsible for Artifact Signing organization identity validation? I would like to provide diagnostic details through a private support channel rather than a public Q&A post. Please clarify the appropriate…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,468 questions
asked 2026-10-17T06:22:53.0666667+00:00
玲雄 野川 0 Reputation points
edited the question 2026-10-17T06:26:34.03+00:00
玲雄 野川 0 Reputation points
2 answers

Reinstall disk/usb

I have an active microsoft subscription and need a bootable USB. My computer is caught in Recovery Repair loop and i have tried all the 'hacks' I do not have another computer to create a bootable usb. How can I get one attached to my current…

Windows for home | Windows 10 | Recovery and backup
asked 2026-10-16T21:35:01.0066667+00:00
Debbie Williams 0 Reputation points
answered 2026-10-17T06:24:49.0133333+00:00
Hendrix-V 20,225 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 Pro 26H2: Is offline OOBE with Unattend.xml and no network adapter supported?

Hello Microsoft Community, I'm preparing a Windows 11 Pro x64 virtual machine using Hyper-V Generation 2 for personal development and security testing. Before proceeding, I need clarification on whether a fully offline Windows installation and initial…

Windows for business | Windows Client for IT Pros | Devices and deployment | Set up, install, or upgrade
asked 2026-10-16T21:53:29.8066667+00:00
Akili Silva-Aweau 0 Reputation points
answered 2026-10-17T06:24:28.02+00:00
VPHAN 45,825 Reputation points Independent Advisor