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3 answers One of the answers was accepted by the question author.

My search Highlights picture that i was getting daily disappeared and there is no option like "Search permissions" or "Show search highlights".

I am using Windows 11 Home Single Language, Version 26H2 (OS Build 26300.9550). Previously, my taskbar search box displayed daily changing images through Windows Search Highlights. Recently, these images stopped appearing. When I click the taskbar search…

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-10-10T17:55:33.4733333+00:00
Dharmik punani 20 Reputation points
answered 2026-10-11T14:42:11.4566667+00:00
_AW_ 69,996 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to receive outlook account email to Google mail

A few days ago, I received all outlook email in my gmail account but in 2 to 3 days I authentication request again and again, I give all authentication from authenticator app but showing error. Pls tell me how I add my outlook account email to gmail for…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-10-11T13:47:08.96+00:00
Vijay Kant 20 Reputation points
accepted 2026-10-11T14:24:34.8033333+00:00
Vijay Kant 20 Reputation points
2 answers One of the answers was accepted by the question author.

Request to rename Email Address

Hi Dear Support Team, I recently signed up for a free trial, but my account was created with a different email address than intended. I received the email address [Moderator note: Personally Identifiable Information removed]…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-09T15:28:32.09+00:00
Rajendran Chinnakulanthai 20 Reputation points
accepted 2026-10-11T14:20:28.5033333+00:00
Rajendran Chinnakulanthai 20 Reputation points
1 answer One of the answers was accepted by the question author.

Adding email provider to outlook?

Since updating to Windows 11, and adding MS365, i am unable to connect my Outlook to BT Email account Moved from Microsoft 365 and Office | Other

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-25T09:55:44.93+00:00
Mike Bennett 20 Reputation points
commented 2026-10-11T13:33:43.1866667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

How do I turn off all ai features on my computer

How do I turn off ai in my Windows 11. Its is causing me so many problems I just want it gone.

Windows for home | Windows 11 | Accessibility
asked 2025-08-18T02:27:02.24+00:00
Robyn Lilley 20 Reputation points
commented 2026-10-11T13:23:49.3233333+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

how do I fix the "word cannot open the existing file. Normal.dotm

Windows 11 upgrade resulted in this dialog box comment. C:\Users\myusername...\Normal.dotm. How do I determine if it exists? What do i do to resolve?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-04-04T21:26:44.6766667+00:00
Jonathan Dixon 20 Reputation points
recommended 2026-10-11T13:11:08.9033333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Cannot open anything in office 365.

Have paid my subscription via pay ;pal in September so I am up to date. I cannot open any thing, I am blocked as if I had not paid. My account shows I have paid but it seems there is a strange e mail showing when I log in. It says it will send a code to…

Microsoft 365 and Office | Other
asked 2026-10-11T11:00:58.57+00:00
Ian Harding 20 Reputation points
accepted 2026-10-11T13:08:10.69+00:00
Ian Harding 20 Reputation points
1 answer One of the answers was accepted by the question author.

Phone link is listing deleted or unwanted messages in the list, better filtering desired

I expected to see the exact listing from my "Messages" app in Phone link, but it decided to also list messages I put in the bin. I'd prefer they were also filtered like the messages in "Spam and blocked". Bonus points if the list…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-10-11T09:02:46.13+00:00
Peter Wiersig 20 Reputation points
commented 2026-10-11T12:58:06.46+00:00
Peter Wiersig 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to fix "VMware Player and Hyper-V are not compatible. Remove the Hyper-V role from the system before running VMware Player."

Hi, I've deployed Windows 11 in cloud and installed VMware Workstation 17 (upgraded it to the latest version). I've tried to run Linux VM(Ubuntu) on VMware but I keep getting error as mentioned above. I've tried: Disabling hyper-v from "Turn…

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked 2024-09-02T17:58:00.52+00:00
Ash A 25 Reputation points
commented 2026-10-11T11:56:31.3733333+00:00
Dmitrij Selyanin 0 Reputation points
1 answer One of the answers was accepted by the question author.

Bluetooth disconnecting

I cannot use Bluetooth to transfer files to my Windows 11 Asus laptop because it keeps disconnecting.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-11T11:24:38.8366667+00:00
azubike odinye 20 Reputation points
accepted 2026-10-11T11:37:11.7466667+00:00
azubike odinye 20 Reputation points
2 answers One of the answers was accepted by the question author.

Migration from Windows Workflow Manager (classic) to SharePoint Workflow Manager

Hi everyone, I have a single-server Classic Workflow Manager farm hosted on my SharePoint 2019 server, [Moderator note: Personally Identifiable Information removed]. I need to move it to [Moderator note: Personally Identifiable Information removed] I am…

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2026-10-09T10:26:39.7333333+00:00
Volodymyr Holovko 61 Reputation points
answered 2026-10-11T10:28:34.5133333+00:00
Sanjeet Kumar Yadav 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to reschedule your certitifcation,

Clicking on the link which was in email, but nothing is working.

Community Center | Not monitored
asked 2026-10-11T09:39:54.7166667+00:00
Sonika Dewan 20 Reputation points
accepted 2026-10-11T10:16:22.8233333+00:00
Sonika Dewan 20 Reputation points
4 answers One of the answers was accepted by the question author.

How to remove work outlook account from windows that I can no longer Sign in at?

I have the old work Outlook account on my Windows with its OneDrive. It interferes with all the Microsoft apps; Windows takes that work account as the default for every MS application. I have tried to remove the account by following the guide, but…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T07:50:26.5233333+00:00
Habiba Asif 40 Reputation points
commented 2026-10-11T09:41:09.59+00:00
Habiba Asif 40 Reputation points
3 answers One of the answers was accepted by the question author.

how to fix the display settings on my browsers

when i open a browser my tabs always appear really big, I changed the display settings to recommended and turned the touch screen mode off and also changed the page zoom setting to %100 none of them worked and they become even bigger. I made a new user…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-09T16:24:13.89+00:00
susam 20 Reputation points
edited a comment 2026-10-11T09:31:59.1266667+00:00
susam 20 Reputation points
3 answers One of the answers was accepted by the question author.

Hold up, why is 21H2, 22H2 of Windows 11 currently gone?

Hold up, why is 21H2, 22H2 of Windows 11 currently gone? (To not think I'm using it, I use Windows 11 25H2 Home Single Language). I have just watched a video of all EOL messages and none of the surprised me, except for the Windows 11 21H2/ 22H2. Is this…

Windows for home | Windows 11 | Windows update
asked 2026-10-10T03:04:17.79+00:00
Huy Dat Nguyen 110 Reputation points
accepted 2026-10-11T09:03:28.7433333+00:00
Huy Dat Nguyen 110 Reputation points
3 answers

The Dissapearance of Fingerprint (sign-in option) from My Windows 11 Laptop

Hello admin, I left my laptop on sleep for around 3-4 days. When i opened my laptop today, I noticed that the fingerprint option on my lock screen does not appear or missing. When i tested it on the fingeprint scanner, nothing happen. I tried to set…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-19T13:59:28.1533333+00:00
Rahman 5 Reputation points
recommended 2026-10-11T08:16:04.8933333+00:00
Thomas4-N 22,555 Reputation points Microsoft External Staff Moderator
6 answers

How to fix can't find onedrive SPO folder

OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-28T06:25:58.55+00:00
Grimble 10 Reputation points
recommended 2026-10-11T08:15:27.0733333+00:00
Thomas4-N 22,555 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

No E-fapiao document for my Order number [Removed PII]

Hi, I completed E-Fapiao requested on 8/16/2026 but did not receive it nor able to download it.Pls kindly help on this issue. Thank you. Wang

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,080 questions
asked 2026-10-11T03:00:39.2333333+00:00
Sunny Wang 20 Reputation points
accepted 2026-10-11T07:35:05.18+00:00
Sunny Wang 20 Reputation points
1 answer One of the answers was accepted by the question author.

Old Outlook threads that should probably be locked

In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. Checked for Already Locked 2026-10-11 05:44…

Community Center | Discuss the Q&A site | Other feedback
asked 2026-10-11T05:51:03.4366667+00:00
Hornblower409 16,760 Reputation points
accepted 2026-10-11T07:26:39.4133333+00:00
Hornblower409 16,760 Reputation points
1 answer One of the answers was accepted by the question author.

E-mail body changed formatting

Recently, the look of the body copy in my emails changed. Affects both outgoing and incoming emails. How can I change it back?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-14T20:42:58.31+00:00
Dwayne Dixon 20 Reputation points
commented 2026-10-11T07:23:40.7133333+00:00
JuliaMarvin 23,095 Reputation points Volunteer Moderator