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WHY WHY WHY is OUTLOOK CHANGING ALL MY FONTS when SENDING NOW, TOO!!!! GRRRRRR I hate APTOS

WHY WHY WHY is OUTLOOK CHANGING ALL MY FONTS when receiving emails???? WHAT CAN I DO????  NOW, it has started to SEND all my emails in APTOS 12pt!! GRRR!!!!!! It is creating line spaces between every line, making emails 10 times LONGER, AND changing the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T23:12:31.7166667+00:00
Jane Dahl 0 Reputation points
commented 2026-11-06T02:55:09.4433333+00:00
Dora-T 2,075 Reputation points Independent Advisor
2 answers

Urgent: Email account [Moderator note: Personally Identifiable Information removed]@kingdao.com.sg keeps prompting for password in Outlook

Dear Support Team, My email account: [Moderator note: Personally Identifiable Information removed]@kingdao.com.sg Mail server: [Moderator note: Personally Identifiable Information removed] I am facing an issue on Outlook. A pop-up window keeps asking me…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T03:18:54.9766667+00:00
Ang Say Chai 0 Reputation points
commented 2026-11-06T02:42:56.0033333+00:00
Ang Say Chai 0 Reputation points
1 answer

Thai text in meeting invite bodies shows as garbled characters on one PC (classic Outlook, new Outlook and web), but displays correctly on another laptop Problem Thai text in the BODY of meeting invitations/cancellations from one external sender

Problem Thai text in the body of meeting invitations and cancellations from one external sender is almost always unreadable. The subject, location, and meeting link display correctly. Regular emails from the same sender, including those containing Thai…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T02:37:56.89+00:00
Napat Sawangtrakul 35 Reputation points
answered 2026-11-06T02:39:28.43+00:00

AI answer

2 answers

my outlook log in has issues on new laptop

I bought a new laptop and trying to shift over everything onto the new unit. I am unable to log into outlook logging screen on outlook classic. It keeps giving me a work flow to Godaddy. I used to be wiht Godaddy and then moved my account to Microsoft…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T00:08:41.98+00:00
Majid Maj Alladina 0 Reputation points
commented 2026-11-06T01:22:54.8466667+00:00
Austin-H 8,805 Reputation points Microsoft External Staff Moderator
2 answers

Cannot edit message format in Outlook

How can I fix this? I have tried correcting all formatting and settings for messages in email system

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T00:01:49.17+00:00
Lana Johnston (Hunter New England LHD) 0 Reputation points
answered 2026-11-06T00:38:54.5666667+00:00
Kai-Ex 2,480 Reputation points Microsoft External Staff Moderator
1 answer

I need to delete all emails with a specific agency name. The agency changed their name.

In the address I type in the name [Moderator note: Personally Identifiable Information removed], it automatically attaches the old agency name/email address. So, for the 50 separate people I email at the agency, it can go to the old email address,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T17:46:29.3966667+00:00
Christine Edwards 0 Reputation points
commented 2026-11-05T21:15:18.76+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

Recurring meeting on 8th of each month except when falls on a weekend

I would like to send one meeting invite to schedule a recurring meeting for the 8th of every month except when it falls on a Saturday or Sunday. Then it should be scheduled on the next Monday? Is this possible?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-05T20:00:38.47+00:00
Stacy Wolfe 0 Reputation points
answered 2026-11-05T21:14:52.0633333+00:00
Deogratias 85 Reputation points Independent Advisor
2 answers

Message Trace

How do I open message trace? I cannot receive email messages in Outlook.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-03T19:43:43.89+00:00
Northeastern Presbyterian Church 0 Reputation points
commented 2026-11-05T19:00:20.9633333+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
2 answers

Outlook not allowing me to save or preview any attachment.

For the past two weeks I have been having trouble saving any sort of attachment from emails. My Job revolves around saving and sending documents and it has been very frustrating. If anyone has any sort of work around, would be highly appreciated.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T20:31:31.94+00:00
Aidan Gambiana 0 Reputation points
commented 2026-11-05T18:35:53.4866667+00:00
Ruby Nguyen 3,640 Reputation points Independent Advisor
2 answers

Changing Folder pane option

It is not giving me the option on changing the settings of my folder pane. It is greyed out on my end. How do I change and make this available on my end.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-05T17:39:54.7+00:00
Patricia Monsalve 0 Reputation points
answered 2026-11-05T17:52:44.68+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
2 answers

“Something went wrong” when signing in to Microsoft 365 apps

Good morning, We are using Office LTSC 2024, with Office 365 on a Windows 11 Pro. I setup a new laptop did my installs and updates. I go to start outlook to ensure that it works. I enter my credentials, and do my 2FA. Then I get a generic…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-05T17:20:18.61+00:00
Jat Jaswal 0 Reputation points
answered 2026-11-05T17:44:53.15+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Can we disable the reactions to emails across our entire business?

Is there a way to completely remove the option to "react" to emails? It is incredibly unprofessional, unhelpful, and serves no benefit. We would like to remove that option from an Admin level to prevent the options entirely in our business. …

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-22T16:03:32.3933333+00:00
Miranda Shain 30 Reputation points
commented 2026-11-05T14:17:36.5466667+00:00
Benjamin Smits 0 Reputation points
2 answers

correcting an Incorrect email address in Outlook

An email address was added incorrectly in contacts and the person is not receiving emails. How do I edit an email address in Outlook

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-24T14:04:48.6433333+00:00
Sandy Sasnett 5 Reputation points
commented 2026-11-05T13:31:06.2133333+00:00
Floyd Harper 0 Reputation points
2 answers One of the answers was accepted by the question author.

Every few minutes I get a repeat of an alleged synchronisation error

This message repeats. How do I put an end to this and resolve it? 15:20:14 Synchroniser Version 16.0.20527 15:20:14 Synchronising Mailbox ’Tim Cummins’ 15:20:14 Synchronising Hierarchy 15:20:15 Synchronising server changes in folder…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T15:59:21.1766667+00:00
Tim Cummins 20 Reputation points
accepted 2026-11-05T09:51:58.3366667+00:00
Tim Cummins 20 Reputation points
2 answers

I would like to change my inbox view back to the regular style

My business email view has changed and is unusable, i cannot click on the inbox and no emails are viewable.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T08:57:39.7233333+00:00
Ryan O'Leary 0 Reputation points
commented 2026-11-05T08:37:57.4166667+00:00
Liora 3,285 Reputation points Independent Advisor
1 answer

Unable to Launch office. Nothing happens when i click on OK for digital certificates installation

Hi, I get digital certificates issuw while launching Outlook. Nothing happens. Screen shot is attached .

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T05:13:42.58+00:00
NagaKirthi K (Contractor) 0 Reputation points
commented 2026-11-05T07:42:34.9233333+00:00
Michelle Nguyen 2,620 Reputation points Independent Advisor
2 answers

Search for a specific folder in a shared mailbox in Classic Outlook

I use a shared mailbox which has a lot of subfolders. Inside some of the subfolders are other subfolders - there is also a huge amount of these too. I want to be able to find a specific subfolder quickly, without having to do a manual search. We have a…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T13:43:55.24+00:00
VH 0 Reputation points
answered 2026-11-05T03:49:39.37+00:00
Hornblower409 18,685 Reputation points
1 answer

How to view an excel spreadsheet on an email that is a year old.

I am trying to view an excel spreadsheet that was sent in an email a year ago. I have the old email but now the spreadsheet does not show up in the email. How do I recover the spreadsheet?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-03T18:43:05.7266667+00:00
Thomas Johnson 0 Reputation points
commented 2026-11-04T20:54:25.9433333+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

How do I reestablish the ability to send emails from a shared mailbox?

I lost the ability to send emails from a shared mailbox. I can read incoming emails, move them to folders and create emails using the shared mailbox address. But when I sent an email yesterday, I received an error email with this code:…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T14:14:59.9933333+00:00
Hunter, Carolyn 0 Reputation points
answered 2026-11-04T14:40:12.8766667+00:00
Innocent Cyubahiro 0 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

outlook rule not working

Hi All, One of my users has the Outlook rule below configured, but it is not working as expected. For example, let's say the user's name is John Smith. Could someone please guide me on what might be wrong with the rule and how I can troubleshoot…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-08T11:19:04.49+00:00
Glenn Maxwell 14,371 Reputation points
accepted 2026-11-04T12:27:45.2066667+00:00
Glenn Maxwell 14,371 Reputation points