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Insert tab in Word and Excel do not allow me to search in next level like Icons

In Word and Excel when I click the Insert tab and then select Icons, the next thing i see is a blank page. Nothing is loading when I attempt to go to the next level. I tried uninstalling and then reinstalling MS office, but same problem reoccurs.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-01T16:46:06.4733333+00:00
Steven Fath 0 Reputation points
recommended 2026-10-14T12:04:22.4366667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Turn on/off biometrics in Microsoft Authenticator

Hello! I am on Android and I used to use my fingerprint as a biometric for Microsoft Authenticator. I no longer wish to do so, since I turned fingerprints on/off on the phone unlock itself, so I was wondering if there was a way to remove the option to…

Microsoft Security | Microsoft Authenticator
asked 2026-10-14T11:48:31.1433333+00:00
ngaynua ongdu 0 Reputation points
accepted 2026-10-14T11:56:06.9133333+00:00
ngaynua ongdu 0 Reputation points
4 answers One of the answers was accepted by the question author.

Search Highlights Toggle Missing & Search Window Web Canvas Stays Blank on Windows 11 Pro 26H2 (Build 26200.9550)

Hello, I am encountering an interface layout issue regarding Windows Search on Windows 11 Pro (Version 26H2, OS Build 26200.9550). The problem is that when I click the taskbar Search bar in an idle state (before typing text), the right-hand container…

Windows Insider program | Windows Insider preview | Search
asked 2026-10-03T14:34:41.5033333+00:00
Shrijit Sahu 25 Reputation points
commented 2026-10-14T11:53:23.8633333+00:00
Shrijit Sahu 25 Reputation points
2 answers One of the answers was accepted by the question author.

Emails in my inbox prior to Sunday 11th October have disappeared.

When checking my emails in my inbox on Sunday, I can’t find previous emails. Can they be recovered?

Outlook | Web | Outlook.com | Email
asked 2026-10-13T15:23:20.3166667+00:00
Mum Robinson 20 Reputation points
accepted 2026-10-14T11:52:58.9033333+00:00
Mum Robinson 20 Reputation points
1 answer One of the answers was accepted by the question author.

Sole Global Administrator locked out. Microsoft Authenticator is the only registered MFA method

I’m the only Global Administrator on our Microsoft 365 / Entra ID tenant and I can no longer complete MFA, so I’m locked out of both the Azure portal and the Entra admin centre. The situation: Microsoft Authenticator is the only authentication method…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T13:49:43.4866667+00:00
dom 20 Reputation points
accepted 2026-10-14T11:35:14.5533333+00:00
dom 20 Reputation points
1 answer One of the answers was accepted by the question author.

Recovery of Admin account

Dear Microsoft Support Team, I urgently need assistance recovering access to our existing Microsoft 365 business tenant associated with the domain stenum.at. Our sole Global Administrator has passed away, and we no longer have access to the Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T10:11:54.6833333+00:00
Christina Krenn 0 Reputation points
accepted 2026-10-14T11:32:59.2966667+00:00
Christina Krenn 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to create exchange mail user if that user already exsisit in entra id

I already have entra id users. But those users not visible in exchange admin under the contacts(Becasue email license not allocated those users) .So im unable to add those users to any group or distribution list. When i try to create mailuser contact in…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,438 questions
asked 2026-10-01T19:53:14.8266667+00:00
Naveen viduranga 20 Reputation points
commented 2026-10-14T11:15:51.7633333+00:00
Ruby Nguyen 3,130 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Sharepoint Kalender

Ich habe einen Gruppenkalender erstellt. Ich wollte denn in Sharepoint einfügen aber wenn ich das eingefügt habe bekomm ich zurück nur "Es konnte keine Verbindung mit dem Gruppenkalender hergestellt werden." Ich weis nicht ob ich noch was in…

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-10-13T04:50:23.9133333+00:00
Mou67 20 Reputation points
edited a comment 2026-10-14T11:11:07.83+00:00
Mou67 20 Reputation points
3 answers One of the answers was accepted by the question author.

M365 backup pricing

I have been backing up M365 via the 365-admin portal. The costs skyrocketed so I deleted the policy connected to the subscription to stop billing. Does M365 backup from Azure continue charging for deleted items and if so, how does it go about that?

Microsoft 365 and Office | Other
asked 2026-08-10T12:19:09.97+00:00
Diana Piloya 245 Reputation points
accepted 2026-10-14T10:59:44.1033333+00:00
Diana Piloya 245 Reputation points
2 answers

When did “user-friendly” stop being a priority? Is your new version of Outlook for programmers or every-day users?

I am writing to express my deep frustration with the newest Outlook interface and updates. It is extremely user-unfriendly, especially for seniors and for anyone who is not a tech-savvy programmer. It seems the new, younger developers—who instinctively…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-11-28T16:52:42.6566667+00:00
Debbie Ginsberg 5 Reputation points
commented 2026-10-14T10:37:45.2066667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How do I fix it saying " The account you're attempting to sign in with isn't provisioned for this environment. Your application may not be configured correctly."

I bought Rainbow Six Siege Elite Edition from the Microsoft Store. Then, it tells me to install from the Xbox app. When I go to the Xbox app and press play, even though I have Ubisoft connect installed, it always says "The account you're attempting…

Windows for home | Windows 11 | Gaming
asked 2026-10-09T18:11:40.21+00:00
khenan 20 Reputation points
commented 2026-10-14T10:32:24.4133333+00:00
Carl-L 23,445 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Everyone setting issue that blocked me from the Xbox network

I know the reason why I got banned from the Xbox network is because one mistake caused it is that Microsoft account <PII removed> to be viewed by everyone is because my everyone settings was accidentally on so everyone could report me back in April…

Windows for home | Windows 11 | Gaming
asked 2026-08-03T08:52:37.68+00:00
Mason Stout 20 Reputation points
commented 2026-10-14T10:27:42.4733333+00:00
Carl-L 23,445 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Request for Exception Regarding Expired GH-300 Exam Voucher and Future Certifications

Dear Microsoft Certification Support Team, I am writing to seek your guidance regarding my GH-300 (GitHub Copilot) certification exam and its impact on my eligibility to pursue further certifications. As part of my company’s certification initiative, I…

Community Center | Not monitored
asked 2026-10-12T06:39:45.6333333+00:00
Eshwarappa, Impha 20 Reputation points
accepted 2026-10-14T10:25:34.0333333+00:00
Eshwarappa, Impha 20 Reputation points
1 answer One of the answers was accepted by the question author.

BCDBoot fails with "Failure when attempting to copy boot files" when creating native boot VHDX

Hi, I am trying to create a native boot VHDX on Windows 11. I created a VHDX, initialized it as GPT, formatted it as NTFS, and applied Windows from install wim using DISM. The Windows files appear to be present, including winload efi. However, when I…

Windows for home | Windows 11 | Install and upgrade
asked 2026-06-22T12:53:35.71+00:00
Debasish Kar 20 Reputation points
accepted 2026-10-14T10:19:11.4833333+00:00
Debasish Kar 20 Reputation points
2 answers One of the answers was accepted by the question author.

5.7.57 SMTP in scheduled task

Hello everyone. I’m trying to send an email from a scheduled task but am encountering an error. However, the script runs perfectly fine in an interactive session. I see the same behavior whether I use Send-MailMessage or the Send method of…

Windows for business | Windows Server | User experience | PowerShell
asked 2026-10-13T16:30:46.2333333+00:00
Aleksej Egorov 41 Reputation points
commented 2026-10-14T09:55:21.8966667+00:00
Aleksej Egorov 41 Reputation points
1 answer One of the answers was accepted by the question author.

Change countries on payment method

I am having problems changing my country of residence when I renew my subscription. I changed countries on my profile some time ago, but I’m not able to change countries on my payment method. It doesn’t recognise the post code format.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-18T10:59:09.2766667+00:00
Cathy Roberts 20 Reputation points
commented 2026-10-14T09:53:55.98+00:00
Cathy Roberts 20 Reputation points
1 answer One of the answers was accepted by the question author.

export calendar meetings to Excel

I need to export my calendar meetings for August and September 2026 to excel

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-14T08:25:19.0966667+00:00
Joe Dewitt 0 Reputation points
accepted 2026-10-14T09:50:47.9566667+00:00
Joe Dewitt 0 Reputation points
3 answers One of the answers was accepted by the question author.

How is 2 TB of shared storage better than 1 TB per person for Microsoft 365 Family?

I received an email stating that Microsoft 365 Family cloud storage will change from 1 TB per person to 2 TB of shared storage: “More flexible cloud storage: Your cloud storage allowance will change from 1 TB per person to 2 TB of shared storage so…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-09T15:39:33.1166667+00:00
Darrin G. Labensky 85 Reputation points
commented 2026-10-14T09:39:52.2033333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
4 answers

Excel File > Open search bar is returning non-Excel results

When I try search for a recently used/opened file in Excel, it starts to show me the correct result but then it suddenly fills up with all sorts of other files, including non-Excel files. For example I am looking for a recently used "Client…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-10T10:58:18.5866667+00:00
Ray 5 Reputation points
recommended 2026-10-14T09:07:56.6333333+00:00
Andreas Killer 144.1K Reputation points Volunteer Moderator
2 answers

billing issue

Subject: Unexpected Azure Credit Usage / Request for Billing Review Hello Azure Support Team, I am using an Azure subscription primarily for learning and practice purposes. I have not used Azure resources extensively, but I noticed that my Azure credits…

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

3,037 questions
asked 2026-10-07T01:51:25.09+00:00
Raja Gutha 0 Reputation points
recommended 2026-10-14T09:06:40.2333333+00:00
Maksood Ahmed 195 Reputation points Microsoft External Staff Moderator